Search Business Hotels in Hakone Hot Springs

"Very tourist-friendly, excellent service and facilities."

"Convenient location, spacious rooms, and adequately maintained facilities to go with prompt and friendly service."

"Lovely hotel, rooms and views. Very accommodating, for a price. Comparatively expensive for the other places we stayed in Japan, but they were excellent. Designed to be a resort, it is unnecessary to leave the property but they made everything in the area very easy to access. Common area and restaurants were very pleasant spaces to relax. "

"So pleased we stayed here, we loved the entire experience. Our kids (ages 10 & 8) were super excited to sleep on the futons and we enjoyed an hour in a private onsen. Highly recommend staying here, you won’t regret the experience. Service was wonderful as we have found it to be across Japan. "

"Arrived early and was able to store luggage until check in time. Check in process was through a automated terminal with staff available to guide you through the process. Nice clean functional room with comfortable bed. Breakfast was included. Hotel is about 3 blocks from train station where there were restaurants."

"Like the morning buffet spread and the spacious room"

"Excellent customer service, good food, nice French and Japanese meals provided daily during stay. Hotel is dated and need some facelift. Love the 3 on-site Onsens, saw an amazing sunrise on last day at hotel. Would come back to Hotel New Akao if going to Atami again. "

"Right from the beginning, the staff was very helpful! Whether it was with transportation requests or restaurant recommendations for take-out, the person at the front desk looked at multiple options and worked with us until a solution was found. "