Ratings based on 80 verified reviews

4.6 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 12-Sep-2019
Location is good. 7mins walking distance to Hakata station. Room size is acceptable. Onsen facility is great but have to avoid peak hour as it is
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 12-Sep-2019
4 out of 5
by a verified traveller from Hong Kong

Posted 11-Sep-2019
Very clean and new, and very friendly staff. But not close to station. And very few parking spaces.
4 out of 5
by a verified traveller

Posted 09-Sep-2019
Comment from Hotel Management
11-Sep-2019 by Front Office Manager, Hotel Management
Thank you very much for having stayed at Mitsui Garden Hotel Fukuoka Gion. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience. Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to Mitsui Garden Hotel Fukuoka Gion in the near future. Front Office Manager
5 out of 5
by a verified traveller

Posted 06-Sep-2019
Comment from Hotel Management
07-Sep-2019 by Front Office Manager, Hotel Management
Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future. Front Office Manager
5 out of 5
by a verified traveller

Posted 28-Aug-2019
location is perfect. staff are nice. will revisit again.
Comment from Hotel Management
02-Sep-2019 by Front Office Manager, Hotel Management
Thank you very much for having stayed at Mitsui Garden Hotel Fukuoka Gion and taking the time and effort to share your review on Expedia. We would like to tell you that your opinion helps encourage ourselves to offer a better service every day. We constantly strive to serve our guests in ways that cater to their needs, and we are very happy that our team members were able to make your stay comfortable. We look forward to the pleasure of welcoming you back to Mitsui Garden Hotel Fukuoka Gion, hopefully sometime in the near future. Front Office Manager
4 out of 5
by a verified traveller

Posted 27-Aug-2019
Comment from Hotel Management
05-Sep-2019 by 宿泊支配人, Hotel Management
この度は、三井ガーデンホテル福岡祇園をご利用頂きまして誠にありがとうございます。 また、お忙しい中評価をくださり重ねて御礼申し上げます。 今後も皆様にご満足いただけるようサービス向上に努めて参りますので、三井ガーデンホテル福岡祇園をご愛顧賜りますようお願い申し上げます。 またのご来館を心よりお待ち申し上げております。 宿泊支配人
4 out of 5
by a verified traveller

Posted 14-Aug-2019
Comment from Hotel Management
06-Sep-2019 by 宿泊支配人, Hotel Management
この度は三井ガーデンホテル福岡祇園をご利用いただきまして、誠にありがとうございます。 これからもお客様にご満足を頂けるホテルを目指して努力して参ります。 また機会がございましたら、三井ガーデンホテル福岡祇園へぜひお立ち寄りください。 次回のご利用を心よりお待ち申し上げております。 宿泊支配人
4 out of 5
by a verified traveller

Posted 08-Aug-2019
Comment from Hotel Management
07-Sep-2019 by Front Office Manager, Hotel Management
Thank you very much for having stayed at Mitsui Garden Hotel Fukuoka Gion for your recent visit in Fukuoka. We appreciate giving a good rating on our hotel's review. We hope to welcome you back again at our hotel in not distant future. Front Office Manager
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 28-Jul-2019