- Disliked: Cleanliness, staff & service, property conditions & facilities
Lovely view of the Mediterranean. Other than that - STAY AWAY!!!! Not only is the place occasionally uninhabitable, but management is comprised of incompetent liars! As an example, for our six night stay in two rooms, we had no hot water for several days and NO WATER at all for a day. On the day we had no water, management informed us that it was a municipal issue, not a hotel issue. Lie no. 1 - I have family members that live down the street from the hotel. They had water. Lie no. 2 - after expressing our concerns over the water and several other issues (e.g., no heat at all at times, inability to regulate temperatures in the room generally, bathroom flooding and no garbage cans in one of the rooms at all for the entire stay), management said they would refund us for a large portion of our stay; but that we needed to do so through Hotels.com since that was how we booked. Well, we did so (hotels.com was pleasant and helpful through the process), but just heard today that the hotel denied the refund request. While this isn't the end of my battle with management of the hotel (i am now working directly through corporate customer service), I wanted to make sure that other potential customers could take into consideration my family's experience when evaluating whether to book this hotel.