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Hotel in a good location. Staff were all very pleasant, we received a nice warm welcome. Restaurant staff were excellent, food lovely. The restaurant itself could have been a little bit warmer, we were quite chilly. The room was very clean, however was very disappointing as it was so small, hardly ...
I stayed at the hotel for one night, prior to a tennis event at the Edgbaston Priory tennis centre. While the room was spacious and clean, it was cold, not bright enough, and very noisy all night due to traffic and the location of the room at the top of the stairs in the adjoining building (room ...
Some staff seemed rude when asking for things but other staff were lovely, toilet sit was dirty and one of the towels was too! Everything else was fine! Bed was comfy! Would be okay to stay for one or two nights!
Expertly checked in by a friendly member of staff and directed to our room, which was comfortable and clean. Soaps and other toiletries were all provided. A couple of drinks in the bar, which were very reasonably priced, then off for a good night's sleep. Breakfast was buffet-style and my friend ...
We had an enjoyable 2 night weekend stay, receptionist at check-in was not very customer service orientated, no information provided on the spa or the hotel in general just gave us the key and directions the room. All other staff we encountered were helpful and attentive. Hotel is in a good location ...
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