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Reviews of NH Zandvoort

4 out of 5
NH Zandvoort
Burgemeester van Alphenstraat, 63, Zandvoort

Reviews

7.6

Good

Rating 10 - Excellent. 152 out of 643 reviews" "
Rating 8 - Good. 290 out of 643 reviews" "
Rating 6 - Okay. 137 out of 643 reviews" "
Rating 4 - Poor. 41 out of 643 reviews" "
Rating 2 - Terrible. 23 out of 643 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good size clean room and good service. The only thing that let this hotel down was the car charging was not easy to use nor did it work for me despite scanning the qr code and making an initial payment. If using these chargers it is best to have an RFID card which worked for the Dutch who held membership with the charging network. If you are visiting from another country, it may be more difficult to charge. Note to hotel - since you receive visitors from many different countries, a simpler charging network would benefit guest like myself.
Stayed 2 nights in Feb 2024
Response from NH Zandvoort on 5 Mar 2024
Dear guest,Thank you very much for leaving a review.Good to hear that you enjoyed your stay.I will tell the management team about the charging of the parking lot. They will take care for it.Hopefully we will see and could welcome you back again in the near future.Kindest regards,

10/10 Excellent

Mangesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right next to F1 track and the beach. Massive family room with two separate bedrooms and additional living room with dining table and sofa. Friendly & helpful staff.
Stayed 1 night in Oct 2023
Response from Reception NH Zandvoort on 2 Nov 2023
Dear fam Mangesh,Thank you very much for taking the time to write a review.And also a big thank you for your kind review.It's nice to hear that you had a good time with us and hope to welcome you back again in the near future.Kind regards,

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for racetrack.
Stayed at this hotel for zandvort circuit. Was on the doorstep from the track.
Stayed 2 nights in Jul 2023
Response from Team NH Zandvoort on 19 Jul 2023
Dear guest,Thank you for taking the time to write a review about our hotel. We really appreciate that.Good to hear that you enjoyed your stay in our hotel. We hope to welcome you again in our hotel.Kind regards,MariëtteNH Zandvoort

8/10 Good

Julian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023
Response from Crystal NH Zandvoort Hotel on 18 Jul 2023
Geachte gast, Dankuwel voor het plaatsen van een review. Wij zijn tevreden te horen dat uw verblijf naar wens was. Wij hopen u nogmaals te mogen verwelkomen in ons hotel. Met vriendelijke groet, Crystal NH Zandvoort Hotel

8/10 Good

Aagje

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Goed ontbijt. Het hotel is gedateerd en slecht onderhouden. Harde bedden.
Stayed 1 night in Jul 2023
Response from Met vriendelijke groet,NH Zandvoort on 8 Jul 2023
Beste gast,Hartelijk dank dat u de tijd genomen een review te schrijven over ons hotel. Wat fijn om te lezen dat u van het ontbijt heeft genoten.Wat vervelend om te horen dat uw verblijf niet geheel naar wens is geweest. Uw opmerkingen zullen wij met de desbetreffende afdelingen bespreken. Wij hopen u wellicht in de toekomst weer te mogen verwelkomen. Met vriendelijke groet,NH Zandvoort

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from Team NH zandvoort on 30 Jun 2023
Dear guest,Thank you for taking the time to rate your stay. We are happy to hear that the service was satisfactory. We hope to welcome you back to the hotel in the near future.

10/10 Excellent

Roman

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff, from reception to housekeeping they were all wonderful and willing to help.
Stayed 2 nights in Jun 2023
Response from Crystal NH Zandvoort Hotel on 28 Jun 2023
Dear guest,Thank you for taking the time to write a review of your stay. We are happy to hear that the service was satisfactory. We hope to welcome you back to the hotel in the near future.

6/10 Okay

Mandy

Stayed 3 nights in Jun 2023
Response from NH Team Zandvoort on 8 Jul 2023
Dear guest,Thank you for your rate we would like to welcome you again in the near future.Kind regards,

10/10 Excellent

Calum

Stayed 1 night in Jun 2023
Response from Crystal on 16 Jun 2023
Dear Guest, Thank you for taking the time to leave a review. We hope to welcome you again in the near future.Kind regards, Team NH Zandvoort

8/10 Good

jade

Stayed 4 nights in Jul 2022

8/10 Good

Vladimir

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
6th floor rooms are extremely hot
Room on 6th floor was exceptionally hot - temporary air con unit had to be used all the time but was wired so that the lights had to be on for it to work; also extremely loud so a most uncomfortable night with very little sleep
Stayed 1 night in Jul 2022
Response from Romy on 4 Sept 2022
Dear guest, Thank you for taking the time to leave a review. What a pity it was not entirely to your expectations. Hopefully we will see you again soon in the hotel. Romy NH Zandvoort reception

10/10 Excellent

Iris

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing sea views
The staff at reception were very friendly and welcoming. We arrived on our bicycles and there was a big storage shed for cycles in the car park. This is locked over night. Our room was amazing. Had booked the sea view room, which I highly recommend. I think we received a free upgrade to a suite, which was on the top floor. It had amazing ceiling windows and view of the sea. The little shop was very handy and we got a few drinks and snacks to watch the sunset by. Bed was very comfortable and the huge bathroom was very relaxing.
Stayed 1 night in Jun 2022
Response from Soraya, NH Zandvoort on 10 Jul 2022
Dear mr. James, Thank you for your review, we are pleased to hear that you had a good stay with us and that you enjoyed the location. We hope that you will choose NH Zandvoort again in the future for your stay. Kind regards,

8/10 Good

James

Business traveller
Liked: Cleanliness, amenities
A spacious comfortable hotel just one minute from the beach and race circuit
Stayed 3 nights in Apr 2022
Response from NH Zandvoort on 11 Apr 2022
Dear mr. James, Thank you for your review, we are pleased to hear that you had a good stay with us and that you enjoyed the location. We hope that you will choose NH Zandvoort again in the future for your stay. Kind regards, Emma, NH Zandvoort

8/10 Good

Will, Hilversum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

6/10 Okay

Ilona Barbara

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Mevr. Daniels-Gielens on 7 Oct 2021
Thank you for staying with us and ahring your feedback. Kind regards, Mrs. Daniels-Gielens Hotel Director NH Zandvoort

8/10 Good

Khistina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Beach Stay
We stayed here for easy access to Zandvoort Beach for a music event. Overall it was a great stay. Staff was always pleasant and helpful. The location was perfect for walking instead of driving for shopping, food. The room was a little old and dull - could use a remodel but the beds were comfortable and there was little noise. Would definitely stay again. Room service/food was delicious. Hopefully it’s warmer next time so we can use the beach too!
Stayed 5 nights in Aug 2021
Response from NH Zandvoort on 3 Sept 2021
Dear guest, Thank you very much for your review.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021
Response from NH Zandvoort on 13 Jul 2021
Geachte gast, hartelijk dank voor uw verblijf en het delen van uw ervaring.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the personal was very nice. We had an excellent breakfast and a nice sleep.
Stayed 5 nights in Jul 2020
Response from Front Office NH Zandvoort on 15 Jul 2020
Dear guest, Thank you for sharing your feedback Good to hear you had a good stay. We are looking forward to welcome you once again in the NH Zandvoort. Best regards,

6/10 Okay

Ta-Chih

Liked: Cleanliness
Disliked: Room comfort
Annoying service and mediocre comfort
The mattress was old and the springs were coming through. They changed it after the complaint, but such things may not be. It is their main business and should be checked by themselves and changed on time. NO electricity socket in the bathroom!!!!!! And it is advisable to check for the rates online first. The lady at the desk wanted to charge double and after I told her that the Rate online was only half, a discussion started about her not being able to find it, which is totally not to the point, uninteresting, annoying and time consuming. So we booked online. During breakfast they were already storing things away because we were late, which is absolutely understandable. Kindly one the personal told us to take the things we wanted so they could continue storing things away, and we would still be able to have everything we wanted, which was very hospitable. Because they were taking away the carafes with water we took 1 of them. Then came a grumpy old man, which took it away without a word. And after I addressed this issue he said that this should be on the buffet counter, acting like an automated robot not realizing they were storing everything away. The location for the beach is good if you are willing to endure mediocre service and comfort and probably the noise of racing tracks next to it
Stayed 7 nights in Feb 2020
Response from Mr. H. Balegh on 20 Feb 2020
Dear guest, thank you for staying with us. We are sorry to hear that you have experienced an unpleasant stay. Thank you for sharing your experience! We will discuss these matters with our management team and measurements will be taken. Our apologies for the inconvenience during your stay! With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Front Office NH Zandvoort on 16 Feb 2020
Dear guest, Thank you for staying with us. Good to see that you had a pleasant stay with us! We appreciate your feedback! With kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Front Office NH Zandvoort on 28 Jan 2020
Dear guest, Thank you very much for sharing your experience. With kind regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 4* hotel!
This is by far the worst hotel I’ve stayed in. Although close to the beach and acclaimed 4* it ruined our last few days on holiday. Booked a double room and received two single beds. Told no double bed in hotel and how what we had was called a double. Then in order to resolve they said to upgrade and pay 150 euros more! I told them I booked a double room but they said a double bed is two single together! This was horrible experience with rude staff who are unwilling to help. First room the bathroom had a bad odour and we were relocated. Second room was similar state. Unclean, bad decor and overall bad hotel! Very disappointed and will not be coming back here again!
Stayed 2 nights in Aug 2019
Response from Mr. H. Balegh on 16 Sept 2019
Dear guest, Sorry to hear that you had an unpleasant stay! Our apologies for that! We will discuss your experience with our departments and measurements will be taken. With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs a refurb quick!
The staff are lovely, but the rooms are bad. The beds are twins pushed together, and boy-oh-boy are they uncomfortable (you can feel the springs). The rooms are massive, but with a crazy small bathroom - such as bad design. Last year and this year the corridors smelt of the drains, luckily it didn't seep into the bedrooms. Great location for the circuit, but not a pleasing experience.
Stayed 4 nights in Sep 2019
Response from Front Office NH Zandvoort on 11 Sept 2019
Dear Guest Thank you very much for sharing your feedback. We appreciate this. With kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Mr. H. Balegh on 3 Sept 2019
Thank you for sharing your experience. We appreciate your feedback! With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

2/10 Terrible

JayB, Amstrrdam

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was old and outdated and emeritus were not functioning. Food options were limited to breakfast and dinner with no option in between. After changing from first room with broken A/C our new rooms toilet was broke with no one to fix it until 9am. We decided to leave after one night and did not finish our stay.
Stayed 2 nights in Aug 2019
Response from Front Office NH Zandvoort on 31 Aug 2019
Dear guest, Thank you for sharing your feedback. We really appreciate this. With kind regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from Mr. H. Balegh on 26 Aug 2019
Thank you very much for sharing your experience. We really appreciate your feedback! With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

8/10 Good

Hakam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Beautiful
Stayed 1 night in Aug 2019
Response from Front Office NH Zandvoort on 24 Aug 2019
Dear guest, Thank you for sharing your feedback. We really appreciate this. With kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Front Office NH Zandvoort on 22 Aug 2019
Dear guest, Thank you for sharing your feedback. We really appreciate this. With kind regards,

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel carpets in the room where filthy. All seems very in loved and in need of refurb.
Stayed 2 nights in Aug 2019
Response from Mr. H. Balegh on 22 Aug 2019
Dear guest, thank you for sharing your experience. We really appreciate your feedback! With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

6/10 Okay

Raymond

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Mr. H. Balegh on 22 Aug 2019
Dear guest, thank you for sharing your experience. We really appreciate your feedback! With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service
Mr C
Good basic hotel in good position
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Front Office NH Zandvoort on 9 Aug 2019
Dear Guest, Thank you for your stay and sharing your experience. So we can always improve our service. Sincerely,

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Mr. H. Balegh on 11 Jul 2019
Thank you for staying with us. Hope we can welcome you again as guest at NH Hotels. With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Mr. H. Balegh on 11 Jul 2019
Thank you for staying with us. Hope we can welcome you again as guest at NH Hotels. With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room great breakfast but 20 Eurs? We enjoyed our stay
Stayed 6 nights in Jun 2019
Response from Front Office NH Zandvoort on 23 Jun 2019
Dear guest, Thank you for staying with us. With kind regards,

10/10 Excellent

Adolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Front Office NH Zandvoort on 22 Jun 2019
Dear guest, Thank you for staying with us. With kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna area is super cool. Beds are comfortable. Great Location.
Stayed 2 nights in Jun 2019
Response from Front Office NH Zandvoort on 21 Jun 2019
Dear guest, Thank you for sharing your experiences and for your stay with us. With kind regards,

8/10 Good

Christof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite good, the room maybe a bit out of shape
The window didn't really close, there was a small gap. A bit annoying with all the wind so close by the sea. On the other hand: very nice view.
Stayed 2 nights in Jun 2019
Response from Mr .H. Balegh on 11 Jun 2019
Dear guest, sorry to that this occurred during your stay. Thank you for sharing your feedback with us. This way we can update our service. With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in attractive setting.
Stayed 1 night in Mar 2019
Response from Front Office NH Zandvoort on 14 May 2019
Dear guest, thank you for staying with us and sharring your experience. With kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the hotel room was amazing. It was quiet and comfortable. No disturbance of any kind. Room service was quick and food was delicious. Check out did take a little longer than expected since a bunch of people were checking out at the same time that morning with only one receptionist. Overall, I would definitely stay here again and highly recommend this hotel to anyone wanting to relax and enjoy the Dutch coast. Thank you NH Hotel.
Stayed 2 nights in May 2019
Response from Front Office NH Zandvoort on 5 May 2019
Dear guest, Thank you for staying at NH Zandvoort. We hope we can welcome you again in the future in one of our NH Hotels! Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Zandvoort 420 Dam!
Hotel was nice- slight hiccup with the bed situation but after some a discussion a solution was finally found. Most staff members really nice especially house keeping! Super helpful and friendly. Hotel is good and nice distance from beach and station!
Stayed 3 nights in Apr 2019
Response from Front Office NH Zandvoort on 19 May 2019
Dear guest, Good ot hear that you had a pleasant stay with us! Thank you for sharing your experience. With kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Stayed 1 night in Apr 2019
Response from Mr. H. Balegh on 13 Apr 2019
Good to hear that you had a pleasant time! With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Front Office NH Zandvoort on 1 Apr 2019
Dear guest, thank you for staying with us and sharing your experiences. With kind regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Front Office NH Zandvoort on 26 Feb 2019
Dear guest, thank you for sharing your experience with us and for staying at NH Zandvoort. With kind regards,

6/10 Okay

Susan, Houston, Texas

Travelled with family
Liked: Cleanliness
Might have been nice during the summer, however this was definitely off season for this property. Disliked that Expedia sent us to this property when we had to be back to airport the next day. Transportation not easy for this property and cost us over 100 euro to return to airport.
Stayed 1 night in Jan 2019
Response from Mr. H. Balegh on 5 Jan 2019
Dear guest, Sorry to hear that the location was not what you expected. Our apologies for that! We hope that the hotel services were acoording to your wishes. With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018
Response from Mr. H. Balegh on 18 Dec 2018
Dear guest, thank you for staying with us and sharing your experiences. With kind regards, Mr. H. Balegh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Front Office NH Zandvoort on 21 Nov 2018
Dear guest, thank you for staying with us. We hope to welcome you again as guest in the future at NH Hotels. With kind regards,

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you staff!
Very pleasant stay in a great location We were allowed to check in early after an exhausting overnight trip and recovered very nicely in pleasant surroundings with good food and a clean room Thx for your kindness
Stayed 1 night in Oct 2018
Response from Mr. H. Balegh on 30 Oct 2018
Dear guest, good to see that you had a pleasant time with us! Thank you for sharing your experiences. With kind regards, Mr. H. Balegh Hotel Director NH Zandvoort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad service, Old rooms , food very bad ,
Check out afte two hrs as it’s a horrible hotel never will come back in this hotel again
Stayed 1 night in Sep 2018
Response from Mr. H. Balegh on 9 Oct 2018
Dear guest, sorry to hear that you didn't had a nice stay. Our apologies for that! With kind regards, Mr. H. Balegh NH Zandvoort Hotel Director