Property grounds

Reviews of Arthotel Haar

Arthotel Haar
Waldluststraße 25, Haar, BY

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 295 reviews" "
Rating 8 - Good. 138 out of 295 reviews" "
Rating 6 - Okay. 47 out of 295 reviews" "
Rating 4 - Poor. 23 out of 295 reviews" "
Rating 2 - Terrible. 9 out of 295 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed how close it was to the beautiful town of Haar, and easy to get to the train station.
Stayed 4 nights in Oct 2022
Response from Vielen Dank :) on 23 Nov 2022
Vielen Dank :)

8/10 Good

Gabriele

Liked: Cleanliness, property conditions & facilities, room comfort
Everything ✅
Stayed 1 night in Dec 2021

2/10 Terrible

Holger W.

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this place was not the mistake. The entire “hotel” is a mistake. In fact, using the designation “hotel” already is a misnomer and grossly misleading. Having stayed at some of the best hotels in Europe, Asia, and the Americas, and have also enjoyed budget hotels in these regions we can state with some level of confidence and certainty that we have not yet encountered a place such as this one. Upon our arrival, my wife - who has a great sense of smell – noticed a faint but distinct smell of urine coming from the room’s carpet. We were close to checking out, but with the fan at full speed we decided to give it a day, and against our better judgment ended up staying. Other occupants of the place – many of which seem to be long-term “guests,” possibly asylum seekers or immigrants waiting to have their legal status cleared – are uninhibitedly smoking in their rooms, even as the “hotel” professes a strict no smoking policy. The room has no air condition and the refrigerator didn’t work. The place has no real reception! Room service is also only every second day. When I called them on our second day to complain that we had gotten no room service, I got a nonchalant “If nobody came today, they will come tomorrow” as response. A place like this gives a bad name to the town, the area, and the country. My advice: stay away, at any cost!
Stayed 6 nights in Sep 2021

8/10 Good

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Julia Buchgeister on 21 Nov 2019
Vielen Dank für Ihre Bewertung!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Rezeption on 21 Nov 2019
Vielen Dank für Ihre Bewertung! Wir freuen uns auf Ihren nächsten Besuch.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Julia Buchgeister on 14 Nov 2019
Thank you for your great feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great for families as it’s right on the doorstep of an outdoor public pool with water slide, diving boards, baby, children & adult lane-swimming pools(free to hotel guests). Close to public transport connecting you to Marienplatz, Main train station & airport etc. Supermarket across the road.
Stayed 6 nights in Jul 2019
Response from Julia Buchgeister on 14 Nov 2019
Thank you for your perfect feedback!

8/10 Good

Nicola, Southampton

Liked: Cleanliness, staff & service
Nice friendly hotel
This is a good hotel with friendly staff. For me on business this is a great location.
Stayed 2 nights in Jan 2019
Response from Julia Buchgeister on 14 Nov 2019
Thank you for your great feedback!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good room. Shower leaves water to the floor. Beds are acceptable. Location is good
Stayed 1 night in Oct 2018
Response from Julia Buchgeister on 14 Nov 2019
Thank you for your feedback!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Julia Buchgeister on 21 Nov 2019
Vielen Dank für Ihre Bewertung.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay near Munich
Nice and comfortable
Stayed 1 night in Sep 2018
Response from Julia Buchgeister on 14 Nov 2019
Thank you for your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018
Response from Julia Buchgeister on 21 Nov 2019
Vielen Dank für Ihre Bewertung! Es tut uns Leid, dass sie nicht zufrieden waren.

10/10 Excellent

Eidminas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and accommodation
Very easy check in with multilingual staff very welcoming with the room having ample space and great cleanliness the sauna was free if charge to use but the pool area is an extra charge per day but it is extremly large
Stayed 1 night in Jul 2018
Response from Julia Buchgeister on 14 Nov 2019
Thank you for your perfect feedback!

8/10 Good

Verified traveller

Stayed 2 nights in May 2018
Response from Julia Buchgeister on 14 Nov 2019
Thank you for your feedback!

10/10 Excellent

Adnan, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Munich
Nice hotel close to Munich. clean hotel, very friendly staff.
Stayed 1 night in Apr 2018
Response from Julia Buchgeister on 14 Nov 2019
Thank you for your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are very small. House keeping only came once in 5 days.
Stayed 5 nights in Mar 2018
Response from Julia Buchgeister on 14 Nov 2019
Thank you for your feedback!

10/10 Excellent

Milla, Whistler, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite hotel near airport
We love to come back to this jewel. A very hip, funky, chill - out , and yet, classy, well organized, and what is important - very customer orientated. We love its relaxed atmosphere, unique style, food , movies, and one little thing that always delights us: welcome (and y the name inserted) on the TV screen when you enter. So cool. We travel a lot, and to see this anti-inflammatory boring place (the around airport Hotel usualy are) is something refreshing! Recommend!
Stayed 1 night in Mar 2018
Response from Julia Buchgeister on 14 Nov 2019
Thank you for your feedback!

6/10 Okay

Kombat

Liked: Cleanliness
Stayed 2 nights in Jan 2018

6/10 Okay

Jieun

Liked: Cleanliness, staff & service, property conditions & facilities
It was OK
It was OK. A cosy little room with a small bathroom. Felt a little cold at night (in early December) as heating was not good enough.
Stayed 2 nights in Dec 2017

4/10 Poor

Lukas

Liked: Staff & service
It wasn't bad, but..
The hotel is not new, but was quite comfortable. Staff was fine. What I didn't like was smoking on the hall - the floors are quite small and every morning and for most of the day there was smell of cigarettes even when they say it is none smoking.. also romm had strange odor. In overall hey stay wasn't bad, but I would go there again. Maybe during the summer, because there are two huge swimming pools, but that is not benefit during the winter..
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

peter, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
easy reach of the train station to munich. within white zone for group train ticket.lovely breakfast
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time staying here
Excellent hotel with most helpful, friendly staff. Pool area does get loud during the summer, but that reminds me to get out of the room since it is nice out. I love being able to use the pool area. Room is warm but that is expected, especially since it was 30 deg C (85 F) the whole time when I was there, so that was very fortunate.. There is a supermarket right next door across the street with beer, food, and drinks and everything needed. Train station is a 15 minute walk, and the town center is a 10 minute walk. Whenever I go to Munich, I do not stay anywhere else.

2/10 Terrible

Rachelle

Disliked: Staff & service, property conditions & facilities, room comfort
Poor customer service-pool NOT on site/public pool
I did not even complete this booking. In the hotel description it lists the property as having two pools "in the hotel" - the pool is actually behind the hotel hotel, off site. They do give you a free pass to go, however, it is a public pool that was very crowded and filled with children. Which is absolutely not okay when your decision was made on either a hotel with a pool (because you thought you'd relax) versus a hotel with A/C. Obviously, armed with false information I made the wrong choice. Also the fitness area listed was closed for renovation or so I was told - which was another deciding factor.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, no AC
The hotel is pretty good and clean Close to train station Too small bathroom The only problem is the room doesnt have AC, and can be a problem in a hot night
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Hotel ok, no AC, close to train
The room doesnt have air cond. and can be a problem in hot summer The room is ok, bathroom too small, just 2 o 3 tv channels in english. Ovellall is ok for a few days
Stayed 7 nights in Jul 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Close to train station. Helpful staff. Nice accomodation

8/10 Good

Brijesh

Liked: Staff & service
Lovely little gem
Nice place to stay and spend a couple of nights

8/10 Good

SJ, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arthotel in Haar
We picked Haar because it was close to Munich. We ended up using the free parking and taking the train into Munich. The train station is about 1km walk from the hotel. 6.4€ for a day ticket allowed us to use the S-Bahn and U-Bahn all day.

10/10 Excellent

Kim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, really helpful staff
We stayed here when we visited Munich as we were driving and needed parking and weren't too worried about travelling into Munich via train. The hotel is around 20 minutes work from the S-Bahn and the train takes 20-30 minutes to get into Munich. The reception staff were extremely helpful, very thorough on check-in and more than happy to make recommendations for a restaurant (the hotel does do food but only light snacks). They also provided really helpful instructions how to get to the station, the best type of rail ticket to get and where the nearest cash machines were. The room was beautiful and clean and felt newly refurbished. There is free wifi which requires a username and password, which is given to you on checkin. The hotel has gym, sauna and swimming facilities although we didn't use them. Would definitely recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom is extremely small. The lactation is little far from Munich city but it is 10min walking to train station. The staff is very nice.

6/10 Okay

Yu Ping, taipei

Liked: Cleanliness
Wifi is terrible, super hot in the room. No fan and no aircon

6/10 Okay

Yu Ping, taiwan

Liked: Cleanliness
Disliked: Room comfort
Terrible wifi,far from the city/metro, room is hot
Soooooo hot in the room! no fan and no air on, barely can sleep. opened the windows, big weird bugs flew in. wifi was TERRIBLE!

10/10 Excellent

wolfgang, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this Hotel Staff could not be friendlier.It was a wonderful stay

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, very well decorated with a pleasant atmosphere. Friendly check-in. The room was very clean with a great view over the pools at the back of the hotel. I stayed in a single bed room and whilst the room and ensuite were small, I found it adequate as I was only in the room for 3-4 waking hours a day. Daily room cleaning and towel change was available if required. I found the pillow far too soft but I left a note for housekeeping and they kindly left me a second pillow I would have appreciated tea/coffee making facilities in the room as I don't want to have to pay 2-3 euros every time I want a drink other than tap water. Quick and easy check-out.

8/10 Good

Mike, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a very pleasant hotel in Haar. It's about 15 minutes by foot from S-Bah station. Near Bahn you could find everything that you need from bakery and ice cream to hairdresser. The room is not big, but very clean and comfortable. Small recommendation: room service is starting their work at about 9am, if you want to sleep - put "don't disturb" on your door.

8/10 Good

Sudhanshu, New Delhi

Liked: Cleanliness, room comfort
Good for Fast-Checkout Business Travellers
Very nice and clean room which a business traveller would expect The breakfast is not that great with least selections Everything else is a great deal about the room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
If you need Wifi, then ...... not this hotel
Room was clean and kind staff. But the wifi was terrible.

10/10 Excellent

Kimberly, Great Falls, MT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip
It was very short, got in late, left very early. Seems like a pleasant hotel for summer time with the pools and the balcony's outside of the rooms. Would like to return in Summer, rather than in January

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but far from Munich city center. About 10-15 minute walk to train and then about 15-20 minute train to main part of Munich. Not bad if you don't mind walking. Just not too much around the hotel. Hotel staff are great and accommodating. Hotel is clean and rooms are nice.

8/10 Good

Daniel, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in nice neighborhood
Great hotel. Only drawback was that the breakfast was something to be desired; wasn't that good overall; I resorted to filling up only on cereal.

8/10 Good

RP, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocktoberfest trip
We enjoyed our stay. Staff was very pleasant, especially the lovely lady who checked us in. Very clean. Our beds were hard and not the most comfortable. Other than that we enjoyed our time at Arthotel. I would recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not fantastic
Wifi was only accessible in the common area. Breakfast wasn't included and was 6.50 euro. Staff was knowledgeable but not super friendly.

8/10 Good

Emily, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet spot
The hotel is a quick train ride to central munich, and is in a nice quiet neighborhood away from the noise! Hotel was clean, rooms were nice and staff was friendly and helpful! Would recommend to anyone! Great way to save money during oktoberfest!

10/10 Excellent

Kris, Worcester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a night or two in Munich
I spent one night at the Arthotel; I was very impressed with the cleanliness of the room & bathroom. It is quite stylish with a comfy bed and a reasonable amount of room (I stayed in a single room). The hotel staff were very prompt, helpful and courteous on arrival and departure and recommended a good place nearby to have dinner (they also called to reserve a table, too!) Local facilities seemed to be good with a direct route in and out of Munich. A perfectly suitable hotel for my stop-off before making my way to Austria.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ArthotelHaar
A bit worried when we saw the hotel but once we walked through the doors we had a nice surprise. Very nicely done out, Very clean. Very polite helpful staff. Rooms spotless and superb swimming pool complex out the back. Would definitely go back.

10/10 Excellent

pam, Scotland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Located in pleasant , quiet area, easily reached by car from airport. Exceptionally clean . Breakfast had good selection with lovely coffee and fresh breads. The rooms were a good size with very comfortable big beds . The shower had good pressure and the towels were soft and smelt great! Ample room to relax in reception, lounge or covered patio which looked on to swimming pool. The pool is very clean and staff there are friendly and welcoming. We parked outside the hotel with ease and took the s bahn into Munich centre. It's not far to walk to the station... We did it in 15 mins with a 4 year old in tow. There is a bus stop a minute away from hotel too . Supermarket across road and some good eateries on route to station. We would return here . Photos online don't do it justice.

8/10 Good

Alan, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet location
Only gripe would be that our "triple room" was actually only a double with a single bed setee which was not ideal for out 6 foot tall son. Otherwise everything was great and the free use of the adjacent pool was a fantastic bonus. 20 mins on train from central Munich to Haar and a 10 minute walk (or 7euros in a taxi) from the station to the hotel.