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The Westin Gurgaon, New Delhi

Star Rating
5 out of 5
Photo gallery

Reviews

4.3 / 5Excellent
147 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kingdom of Dreams
    16 min walk
  • Popular Location
    Leisure Valley
    18 min walk
  • Popular Location
    DLF Phase II
    11 min drive
  • Airport
    Delhi (DEL-Indira Gandhi Intl.)
    24 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-20. Try updating your dates to see prices for your trip.

    About this area

    Gurugram

    Located in Gurugram's Sushant Lok neighbourhood, The Westin Gurgaon, New Delhi is in the city centre and near the airport. Sarojini Nagar Market and Janakpuri District Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Leisure Valley and Lodhi Garden. Mughal Gardens and Sultanpur Bird Sanctuary are also worth visiting.

    Popular Location

    What's nearby

    • Kingdom of Dreams - 16 min walk
    • Leisure Valley - 18 min walk
    • DLF Cyber City - 6 min drive
    • DLF Phase II - 11 min drive
    • Ambience Mall - 18 min drive

    Getting around

    • IFFCO Chowk Station - 10 min walk
    • New Delhi Safdarjung Station - 23 min drive
    • Delhi (DEL-Indira Gandhi Intl.) - 25 min drive

    Restaurants

    • Where to eat
    • Seasonal Tastes – Al fresco dining buffet restaurant with a bar. Serves breakfast, brunch, lunch and dinner. Open 24 hours. Kids' menu available.
    • EEST – Pool-view fine-dining restaurant with a bar. Serves lunch and dinner. Kids' menu available.
    • Prego – Pool-view restaurant with a bar. Serves lunch and dinner. Kids' menu available.
    • Splash – Poolside café with a bar. Serves lunch and dinner. Kids' menu available.

    About this property

    The Westin Gurgaon, New Delhi

    6 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a health club and a bar/lounge. All 313 shared rooms feature WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, 24-hour room service and wired Internet (surcharge).

    Property amenities

    Internet

    Available in all rooms: WiFi (INR 00 per stay), Wired Internet (surcharge)
    Available in some public areas: Free WiFi
    WiFi in public areas is free for up to 1 hours per day

    Parking and public transport

    Free self parking
    Free valet parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request
    Limo/town car service

    Food and drink

    Full breakfast available for a fee daily 7 AM–11 AM: INR 1416 per person
    6 restaurants and 1 coffee shop/cafe
    1 poolside bar and 1 bar
    24-hour room service
    Coffee/tea in a common area

    Things to do

    Aerobics classes
    Children's pool
    Full-service spa
    Health club
    Nightclub
    Outdoor pool
    Sauna
    Steam room
    Yoga classes

    Family friendly

    Children's pool
    Dry-cleaning service
    DVD player
    Free cots/infant beds
    Laundry facilities
    Outdoor pool
    Fridge
    Rollaway/extra beds (surcharge)
    Snack bar/deli
    Soundproofed rooms

    Conveniences

    Ballroom
    Lift
    Free newspapers in reception
    Front-desk safe
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Hindi

    Business services

    24-hour business centre
    Computer station
    Meeting rooms
    Conference centre (21528 square feet of space)

    Outdoors

    Pool sunloungers
    Pool umbrellas

    Spa

    10 treatment rooms
    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Hot springs/mineral springs
    Hydrotherapy
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - sports
    Massage - swedish
    Massage - Thai
    Massage/treatment rooms
    Reflexology
    Sauna
    Spa open daily
    Hot tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Braille signage
    Wheelchair-accessible registration desk
    Wheelchair-accessible spa
    Wheelchair-accessible pool
    Wheelchair-accessible fitness centre
    Wheelchair-accessible business centre
    Wheelchair-accessible restaurant
    Visual alarms in hallways

    More

    Designated smoking areas
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Down comforter
    Egyptian cotton sheets
    Free cots/infant beds
    Hypo-allergenic bedding
    Pillow menu
    Pillow-top mattress
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Deep-soaking bathtub
    Designer toiletries
    Hairdryer
    Rainfall showerhead
    Separate bathtub and shower

    Entertainment

    42-inch LCD TV
    DVD player
    iPod dock
    pay films
    premium channels
    satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar
    Fridge

    More

    Connecting rooms available
    Desk
    Free newspapers
    In-room massage
    Individually furnished
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Shared accommodations
    Slippers
    Soundproofing
    Turndown service
    4.3

    Excellent

    5 - Excellent
    81
    4 - Good
    49
    3 - Okay
    7
    2 - Mediocre
    6
    1 - Poor
    4
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.4
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Wonderful ! I just want to complain against Expedia. Why you can’t change the booking date when I’m paying a high price for the room. Very disappointed about Expedia!

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Cleanliness, room comfort
    • Disliked: Property conditions & facilities

    Some departments are well managed, some are not. Positives: housekeeping, IT, spa. Not well run: concierge and maintenance. Concierge team negative and looking to avoid work and make money by providing expensive hotel car rather than Uber access. (Just one example, as well as double talk and not providing information or not following directions. They are not there to provide assistance or what the customer needs but connive for their own benefit. It’s a daily game of wills). Another department not doing its job Is building maintenance. During a one week period key card to enter room and elevator did not work three times, phone did not work four times (could not get wake up call but they did send someone to the room for wake up), television did not work twice. Constant waste of time interfering with work I had planned to do in the room. Constant interruptions and blabbing with me when I explained I needed to sit down at desk and work. Another area needing improvement us chefs. I asked six times for fresh beet and walnut dosa that I had had at two other Bonvoy hotels in India in February. Never got it. Food was mediocre and their idea of a bagel (they have a bagel bar in lobby) was poor and they tried to charge me extra to have one with breakfast (breakfast buffet was included). Compare with JW Marriott Aerocity or even Fairfield Inn in Whitefield, Bangalore which both had superb food and service. This property simply is not at the same level. Needs improvement....

    Stayed 6 nights in Nov 2019

    2/5

    • Liked: Cleanliness
    • Disliked: Property conditions & facilities

    AC wouldn't bring the room below 34. This was a problem in all four rooms we were in.

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Exemplary service!

    Excellent service throughout the whole hotel. The club lounge was one of the best I've been to.

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Sep 2019

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