- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel to stay at Gurgaon. I was happy with the structure and cleanliness of the room and the people are very friendly.
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Located in Gurugram, Crowne Plaza Hotel Gurgaon is in the city centre and near a metro station. DLF Golf Course and Lado Sarai Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Sarojini Nagar Market and Janakpuri District Centre. Sultanpur Bird Sanctuary and Dilli Haat are also worth visiting.
I was disappointed with the the administrative lapses related to: 1. Payment of my stay (Hotel staff was initially insistent that my booking has been paid for, when it hasn't) 2. Food credit was not applied 3. Hotels.com nights credit was not credited due to poor/lack of communication with hotels.com