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Reviews of DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR

5 out of 5
DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR
Sector -56, Golf Course Road, Gurugram, Delhi N.C.R

Reviews

8.0

Very good

Rating 10 - Excellent. 44 out of 109 reviews" "
Rating 8 - Good. 38 out of 109 reviews" "
Rating 6 - Okay. 9 out of 109 reviews" "
Rating 4 - Poor. 13 out of 109 reviews" "
Rating 2 - Terrible. 5 out of 109 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from sonam thakur on 30 Jan 2024
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guests and patrons with the best hospitality. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

4/10 Poor

Sarma V N

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I checked in around midnight on the 23rd and checked out on the 25th. The property was good; the facilities were neat. The staff was very courteous too. I paid for dinner and breakfast in my reservation, and the front desk staff were nice to extend the credit to in-room dining. But! Two aspects (maybe three) of my visit turned the whole experience into something terrible! 1.) The night we checked in, we ordered a meal for in-room dining. One of the curries we ordered was stale! We could easily sense that it had been kept out for a long time and could not be consumed. We returned it and ordered a lentil soup instead. 2.) In the room we stayed in, I noticed a cockroach! The hotel must really revise its disinfestation protocols! 3.) The breakfast spread was very good; varied cuisine representing North Indian and South Indian options, breads, eggs, etc AND quite tasty too! Options to choose from 4-5 drinks - juices, shakes, etc. As I was jet-lagged, when I wanted to have coffee before the breakfast was ready, the staff were gracious. BUT! The drinks in breakfast weren’t chilled! I mention this exceptionally, because The day I checked out, I had a bad case of gastro-infection. I luckily found a good doctor who did a good diagnosis and treatment, but I suffered for two days of my family vacation. This is quite disappointing for a hotel of this standard, and I am certain that the reason for my getting ill was the food at the hotel, because I didn’t consume anything outside
Stayed 1 night in Dec 2023
Response from sonam thakur on 30 Jan 2024
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. please accept our sincere apology for not meeting your expectations and delivering an experience that was not up to par. We have taken note of the feedback and will check with the team and take the necessary measures to ensure our commitment to the best hospitality next time you stay with us. Thankyou.Take Care. Team Hilton.

2/10 Terrible

Nipun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sonam thakur on 28 Dec 2023
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. May I request you to share your contact details so we can connect with you and understand the concern better. Thankyou Take Care. Team Hilton.

10/10 Excellent

Lalchand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All employees were great Great place for the price Nirmal in kitchen was very very good But all other employees were very good Every time I had a problem or request they promptly solved it. I am from USA , This place is just great for the price. I will stay here again
Stayed 3 nights in Nov 2023
Response from sonam thakur on 5 Jan 2024
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guests and patrons with the best hospitality. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

2/10 Terrible

Baljit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sonam Thakur on 13 Dec 2023
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. May I request you to share your contact details so we can connect with you and understand the concern better. Thankyou Take Care. Team Hilton.

10/10 Excellent

Shahla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Great food, amazing cleanliness.
Stayed 1 night in Nov 2023
Response from Sonam Thakur on 16 Nov 2023
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sonam Thakur on 16 Nov 2023
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

10/10 Excellent

Tarun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality
Stayed 3 nights in Oct 2023
Response from sonam thakur on 16 Nov 2023
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

10/10 Excellent

Aurnab

Stayed 8 nights in Jun 2023
Response from Sonam on 3 Jul 2023
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

4/10 Poor

Utpala

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shaft from above fell on my mothers head- she moved out right in time. This could have been a life threatening situation. The hotel has no proper management and is not ready to take responsibility for their mistakes. House keeping department is pathetic.
Stayed 5 nights in Jun 2023
Response from Sonam on 3 Jul 2023
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. Please accept our sincere apology for not meeting your expectations and delivering an experience which was not up to the mark. We have taken a note of the feedback and will check with the team and take necessary measure to ensure our commitment of best hospitality next time you stay with us. Thankyou.Take Care. Team Hilton.

2/10 Terrible

Avik

Disliked: Staff & service, property conditions & facilities, room comfort
Think thrice before staying here.
Terrible stay- AC food didin’t cool even after repeatedly asking the front desk to fix it, safe didn’t work ( they didn’t even bother to fix it), there was hair on the carpet, towels were old and shredding. No one seems to be responsible for anything. Don’t stay here.
Stayed 1 night in Jun 2023
Response from Sonam on 3 Jul 2023
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. Please accept our sincere apology for not meeting your expectations and delivering an experience which was not up to the mark. We have taken a note of the feedback and will check with the team and take necessary measure to ensure our commitment of best hospitality next time you stay with us. Meanwhile you can write your concern in detail to deepanshu.chaturvedi@hilton.com or call him on 8800895514 or share your number if it's for you. Thankyou.Take Care. Team Hilton.

10/10 Excellent

Shipra

Stayed 3 nights in Apr 2023
Response from Sonam on 4 May 2023
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

8/10 Good

Devendra

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was okay but not to the standard of a 5star hotel
Stayed 3 nights in Apr 2023
Response from Sonam on 3 May 2023
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. Please accept our sincere apology for not meeting your expectations and delivering an experience which was not up to the mark. We have taken a note of the feedback and will check with the team and take necessary measure to ensure our commitment of best hospitality next time you stay with us. Thankyou.Take Care. Team Hilton.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Sonam on 20 Apr 2023
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

10/10 Excellent

Veena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was stellar. Rajat and his peers who manage the check-in and front desk processes were attentive, went out of their way to ensure my stay was pleasant and helped me with every ask / request I had. I highly recommend the DT Hilton in Sector 56, Gurgaon. A compact hotel with great service, stellar staff and a great location.
Stayed 9 nights in Feb 2023
Response from Reservations on 10 Mar 2023
Dear Guest,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team Reservations

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Randeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Anurodh

Stayed 2 nights in May 2022
Response from Rajat on 30 May 2022
Dear Anurodh , Greetings from Doubletree by Hilton, Gurgaon! Thank you for sharing your positive experience with us . It is such a pleasure to cascade your highly encouraging review among the team which will certainly motivate them further to continue delivering the finest experience to each of our guests. Once again, thank you so much for your feedback. We hope to see you again soon. Warm regards, Rajat Tuli General Manager

4/10 Poor

Prabhjeet

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Good location and amenities. However terrible service on numerous occasions over a 5 day stay. Delays/ repeat follow ups needed for all asks including during medical emergency. Most likely hotel is under staffed and staff not incentivised to focus on stay experience
Stayed 2 nights in May 2022

4/10 Poor

Sumit

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I was visiting Gurugram with my family for couple of days.
Stayed 2 nights in Apr 2022
Response from Rajat on 16 May 2022
Dear Sumit , Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR ! The feedbacks of our guests are very valuable to us. Your comments have been taken up with the respective teams . . Warm Regards, Rajat Tuli General Manager

10/10 Excellent

pankaj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Rajat on 12 Apr 2022
Dear Pankaj , Greetings from doubletree by Hilton, Gurgaon! Thank you for sharing your positive experience with us . It is such a pleasure to cascade your highly encouraging review among the team which will certainly motivate them further to continue delivering the finest experience to each of our guests. Once again, thank you so much for your feedback. We hope to see you again soon. Warm regards, Rajat Tuli General Manager

10/10 Excellent

Param

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Feb 2022
Response from Rajat Tuli on 21 Feb 2022
Dear Guest, Greetings from DoubleTree by Hilton, Gurgaon - New Delhi NCR ! At DoubleTree by Hilton, Gurgaon we are committed to exceeding guest’s expectations and your feedback motivates us to strive harder. We believe that it is the small details, which makes a big difference and help us to create very special moments for our guests. We look forward to welcoming you back. Warm regards, Rajat Tuli General Manager

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary celebration
Food was good and hospitality was awesome by the team thankyou Naman... cheers keep it up.
Stayed 1 night in Jan 2022
Response from Rajat Tuli on 9 Feb 2022
Dear Guest, Greetings from DoubleTree by Hilton, Gurgaon - New Delhi NCR ! At DoubleTree by Hilton, Gurgaon we are committed to exceeding guest’s expectations and your feedback motivates us to strive harder. We believe that it is the small details, which makes a big difference and help us to create very special moments for our guests. Thank you for appreciating my colleague Naman We look forward to welcoming you back. Warm regards, Rajat Tuli General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located. The luxury suite was well appointed. Bathroom was one of the nicest I have ever seen. The food was excellent and we had lots of it. Service was just the right level!
Stayed 2 nights in Dec 2021
Response from Rajat Tuli on 14 Dec 2021
Dear Manish, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

10/10 Excellent

Vikram Jeet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very short and a very comfortable stay
Stayed 1 night in Nov 2021
Response from Rajat on 3 Dec 2021
Dear Manish, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

10/10 Excellent

j srivatsa

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Rajat on 3 Nov 2021
Dear Mr. Srivatsa , Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

8/10 Good

manish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with convenient location. Awesome friendly staff !!
Stayed 2 nights in Sep 2021
Response from Rajat on 22 Sept 2021
Dear Manish, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Rajat on 22 Sept 2021
Dear Guest, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok Ok experience
It was an alright stay
Stayed 1 night in Jul 2021
Response from Rajat on 31 Jul 2021
Dear Guest, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city’s major attractions, good options nearby to explore.
Stayed 2 nights in Jun 2021
Response from Rajat on 31 Jul 2021
Dear Guest, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service needs to improve as it does match the standards of Hilton(5 star) or even any 4 star property.
Stayed 1 night in Feb 2021
Response from Rajat Tuli - General Manager on 16 Feb 2021
Dear Guest, Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR ! I am disappointed to learn that you had a compromised experience and sincerely regret the inconvenience caused to you. Your experience is certainly not representative of the care and service we strive to provide for our guests at DoubleTree by Hilton Gurgaon New Delhi NCR . We value your comments and hope to have the opportunity to show you improvements on your next visit. Regards, Rajat Tuli General Manager

10/10 Excellent

Sahib

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view Suites
Really enjoyed the stay and kind of hospitality given by the staff. Really enjoyed Thanks
Stayed 1 night in Dec 2020
Response from Rajat Tuli on 10 Dec 2020
Dear Guest, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Shaleen on 2 Mar 2020
Dear Guest, Greetings!! Thank you for kind rating. We look forward to serve you again. Best Regards, Shaleen Gambhir Operations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Staff was very nice, polite and helpful. Concierge; Sanjeev
Stayed 12 nights in Feb 2020
Response from Shaleen on 24 Feb 2020
Dear Guest, Greetings! Thank you for sharing your experience with us at DoubleTree by Hilton Gurgaon. We look forward to welcome you back again. Warm Regards, Shaleen Gambhir Operations Manager

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Shaleen on 27 Jan 2020
Dear Neil, Greetings!! Thank you for your kind ratings. We look forward to see you soon. Warm Regards, Shaleen Gambhir Operations Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Gurgoan
Convenient for my work, not much in locality. Restaurant menu choices were limited but would stay again
Stayed 5 nights in Jan 2020
Response from Shaleen on 23 Jan 2020
Dear Guest, Greetings!! Thank you for sharing your experience with us at DoubleTree by Hilton Gurgaon. We are please to know that you liked the services and facilities provided by the team. We have also made a note of your feedback and will take care in the future. Thank you for choosing us. We wish to serve you again. Thanks & Regards, Shaleen Gambhir Operations Manager

4/10 Poor

Nikhil

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Decent hotel
Hotel was good and clean. The rooms temperature was uncomfortable and it was not possible to change it. For a five star hotel I would have expected it to be easy to have proper air conditioning. I was given two fans and offered a room late in the night. However they did offer us a free ride to the airport.Over all decent hotel
Stayed 2 nights in Dec 2019
Response from Swati on 10 Jan 2020
Dear Nikhil, Greetings!! Thank you very much for taking the time to providing us feedback about the recent stay with us. I am concerned to learn about your experience and I completely understand that your impression of our hotel is tainted by this experience. Please accept my sincere apologies and be rest assured that, your feedback has been taken very seriously. It is only through concerned individuals like yourself we are able to identify areas where we need to enhance our services. We look forward to having you with us again in near future, hoping that you would give us another opportunity to rectify the same. Thank you! Swati Nagar Marketing Manager

8/10 Good

Deepa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Excellent location. Very good staff. Friendly and serviceable.
Stayed 1 night in Dec 2019
Response from Swati on 10 Jan 2020
Dear Deepa, Greetings!! Thank you for your kind rating! We look forward to welcoming you back in the near future. Warm Regards, Swati Nagar Marketing Manager

10/10 Excellent

BIN ABDUL RAHMAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Swati on 10 Jan 2020
Dear Abdul, Greetings!! Thank you for your kind rating! We look forward to welcoming you back in the near future. Warm Regards, Swati Nagar Marketing Manager

10/10 Excellent

J

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Swati on 10 Jan 2020
Dear Guest, Greetings!! Thank you for your kind rating! We look forward to welcoming you back in the near future. Warm Regards, Swati Nagar Marketing Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019
Response from Swati on 10 Jan 2020
Dear Guest, Greetings!! Thank you for your kind rating! We look forward to welcoming you back in the near future. Warm Regards, Swati Nagar Marketing Manager

8/10 Good

Nitin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The staff were very cordial and friendly. I was given an early check in and they even made me the guest of the day and upgraded me to the executive floor (though i must admit other than that i did not feel anything different as a supposed guest of the day). The cookie served at checkin was delicious.
Stayed 1 night in Nov 2019
Response from Swati on 10 Jan 2020
Dear Nitin, Greetings!! Thank you for sharing your experience with us at DoubleTree by Hilton Gurgaon. I am pleased to know that you are happy with us and the services extended by the team. Your invaluable feedback helps and inspires us to strive harder for excellence. I once again thank you for your kind words. We look forward to welcoming you back again. Warm Regards, Swati Nagar Marketing Manager

6/10 Okay

Maneesh

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely courteous and helpful and paid attention to every single detail. They made us very welcome. Excellent service.
Stayed 1 night in Oct 2019
Response from Shaleen Gambhir on 13 Oct 2019
Dear Guest, Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR. Thank you for making special mention of the excellent service you experienced . Recognition and appreciation is a great motivator and I have taken much pleasure in sharing it with the team. Do visit us again soon and we look forward to the opportunity to welcome you back with the same helpful friendly smiles that our team members greeted you during your stay. Warm Regards Shaleen Gambhir Operations Manager

10/10 Excellent

Shard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
venu was clean and friendly staff I was introduced to my room attendant Komal who did a great job.
Stayed 1 night in Sep 2019
Response from Hotel Management on 3 Oct 2019
Dear Guest, Thank you for taking out time and sharing your feedback with us. We are happy to know that you liked our products and services at the hotel. We look forward to welcome you back. Warm Regards Hotel Management

4/10 Poor

Ashish

Disliked: Staff & service, room comfort
not flexible
There was noise from other room. we had complain from first day. but they promised to change room . Even they do not change the room in my 5 night stay.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and quick services,Good food.Staff are very decent and responsible
Stayed 2 nights in Jun 2019
Response from Swati Saini on 30 Jun 2019
Dear Guest, Greeting! Thank you for taking out time and sharing your positive review wit us. We are happy to know that you liked our products and services at the hotel. We look forward to welcome you back at the hotel. Warm Regards Hotel Management Team

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Swati Saini on 30 Jun 2019
Dear Guest. Greetings! Thank you for taking out time and sharing your positive feedback with us. We look forward to welcome you back at hotel. Warm Regards Swati Saini

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Swati Saini on 7 Jun 2019
Dear Neil, Thank you for taking out time and sharing your positive feedback with us. We are happy to know that you liked our products and services at the hotel. We look forward to welcome you again at the hotel. Warm Regards Hotel Management Team

10/10 Excellent

Ayeesha, Jaipur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Swati on 12 Apr 2019
Dear Guest, Greetings! Thank you for taking out time and sharing your positive feedback with us. We are happy to know that you liked our products and services at the hotel. We look forward to welcome you back. Warm Regards Hotel Management Team