Junior Suite Room | Premium bedding, minibar, in-room safe, individually decorated

Reviews of Ascott Palace Dhaka

4.5 out of 5
Ascott Palace Dhaka
Baridhara Diplomatic Zone, Road 06, House 14, Block K, Dhaka

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 10 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Great hospitality with proper security but slightly old facilities
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff
Staff were very friendly and helpful. Unfortunately construction in next building right outside my window. if you are a drinker recommend you take some duty free with you into the room as no alcohol available anywhere close
Stayed 3 nights in Oct 2018

8/10 Good

Glenn, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place that you feel comfortable and safe to stay
Room is tidy. Air conditioning is good enough. Front desk is nice and helpful. But only 2 restaurants which may not satisfy every customer. Food is so so, don't expect too much. I lived in 5th floor, basically it's quiet. In special month, you may somehow hear the praying announcement. In general, it's recommended.
Stayed 4 nights in May 2018
Response from Suman Saha on 4 Jun 2018
Thank you for your comment and we will more concern on restaurant service and food as well. For future booking possibility at this hotel, we can free upgrade your room to next category room.

10/10 Excellent

Yu-hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for money
The location of this hotel is convenient enough without being stuck in the traffic too much to move about doing business in the city. The morning breakfast bar is also above standard.
Response from Suman Saha on 2 Jun 2018
Thank you for your comment and we will more concern on service and breakfast as well..

2/10 Terrible

Verified traveller

Disliked: Staff & service
Avoid this hotel
Very bad experience. Thought i was staying in a 4.5 star hotel but the experience was totally different. The room was almost like a 2 to 3 star hotel. Service was lousy. Booked the room with breakfast. Was asked to pay on the first day. Even though eventually sorted out, it left a very bad impression after arguing with the staff. On the day of checkout, wanted to take the complimentary shuttle to the airport. Was told that the shuttle was not meant for guests who booked through online booking website. Wasn't it supposed to be complimentary for all hotel guests??? Better to stay elsewhere.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
A short stay in Dhaka!
Hotel is located at the Baridhara diplomatic zone of Dhaka. It is just opposite of High Commission of Malaysia. Hotel staffs are friendly. Welcome drink served upon check-in. Breakfast choices are quite limited considering it is a 4 star hotel. Generally all the 4-5 stars hotels in Dhaka are overpriced.

8/10 Good

Amjad, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service but poor breakfast options
Stayed 5 nights, very helpful and friendly staff. Room was always spotless clean. Only drawback was the limited breakfast options.
Response from Rakib on 21 Jun 2016
Thank you so much for your valuable opinion and well noted regarding the drawback. Please do visit the property again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3days stay in dhaka
Everything was very good except the water sanitaion in the bathroom. After shower it takes too long time to water go through. Breakfast was also so so

10/10 Excellent

Daisuke

Stayed 2 nights in Nov 2023

10/10 Excellent

Masahiro

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Naoki

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
要注意
ホテルの都合で勝手に系列のアスコットレジデンスに変更させられました。 パレスに比べてレジデンスは古い建物で、内装も設備も低質です。 完全にグレードダウンですが、選択肢が他にないので受け入れざるを得ません。 要注意のホテルです。
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
朝食のコーヒーが不味い
Stayed 2 nights in Mar 2019

8/10 Good

A

Liked: Cleanliness, staff & service, room comfort
清潔でとても快適でした。朝食もパン、シリアル、ホットミール、卵料理などバリエーションもまずまずで味も良かったです。スタッフもみな笑顔で気持ちのよい対応をして頂けました。ダッカはとても蚊が多いですが、部屋にプラグに差すタイプの虫よけが設置してあり、クリーニングとターンダウンの際に虫除けスプレーもして頂けたようです。それでも部屋に出入りする際に蚊が入って来てしまうこともあるので、気になる方はプッシュタイプの虫よけ等をお持ちになるとよいかもしれません。到着日、遅い時間にルームサービスでピザを頼み、バングラデシュで初めての食事をとりましが、非常に美味しく、良い意味で大変驚かされました。ダッカ裁縫の際はまた泊まりたいと思います。
Stayed 3 nights in Jan 2019
Response from Rumpa on 21 Jan 2019
Dear Sir, Good Afternoon! Thank you very much for your comments. As per your advise regarding mosquitoes repellent we will follow accordingly. Hope to see you again in our hotel.

4/10 Poor

JINTAE, seoul,korea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
check-out needs too long time
quiet and secure
Response from General Manager on 30 Nov 2016
Thank you so much for your valuable comments suggestions.

10/10 Excellent

マイケル, マイケル

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
政府の機関には近い
スタッフもしっかりしていました。 掃除も隅々まで行き届いていました。 モーニングはまあまあでしたが、サービスはOKでした。
Response from Branding & Communication Executive. on 21 Jun 2016
Thank you so much for your valuable comment, we are looking for your further visit at Dhaka.

10/10 Excellent

Koen, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice.
Amazing service, great restaurant and top quality hotel. Perfect after having spent a week in the country side.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service