Skip to main content
Beginning of main content
Expedia-verified reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, Partial Ocean View (Red Level)
Room with view
517 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Red Level Deluxe Large Terrace with Whirlpool
527 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Red Level Lounge Access Ocean Front Garden Villa
Room with view
1292 square feet
1 Double Bed and 2 Single Beds
Room sleeps 2 guests
Select dates to see price
Red Level Lounge Access Deluxe Partial Ocean View with Whirlpool
Room with view
527 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Red Level Lounge Access Deluxe Frontal Ocean View with Whirlpool
Room with view
527 square feet
1 Double Bed and 2 Single Beds
Room sleeps 2 guests
Select dates to see price
Deluxe Room (Red Level)
527 square feet
1 Double Bed and 2 Single Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beachfront hotel with a spa tub

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Pets allowed
Indoor pool

Location

Located in Guia de Isora, this beachfront hotel is on the boardwalk, 0.1 mi (0.2 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Beach and Los Gigantes Marina.

Hotel features

Catch some rays at the beach or spend the day relaxing at RedLevel at Gran Meliá Palacio de Isora - Tenerife's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.

Room amenities

All 110 rooms feature thoughtful touches such as espresso makers and pillow menus, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include iPod docking stations, sofa beds and 24-hour room service.

Languages Spoken

  • English

Show all languages

RedLevel at Gran Meliá Palacio de Isora - Tenerife

Calle La Costa, s/n, Guia de Isora, Tenerife 38686

Hotel Amenities

Hotel Amenities

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At RedLevel at Gran Meliá Palacio de Isora - Tenerife, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the hotel's 6 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars, A beach bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary. This luxury hotel also offers outdoor tennis courts, a hot tub and a steam room. Guests can use the indoor pool, outdoor pool and health club at a partner property. On-site valet parking is complimentary.

RedLevel at Gran Meliá Palacio de Isora - Tenerife is a smoke-free property.

  • Express check-in
  • Library
  • Bar/lounge
  • Number of outdoor pools - 3
  • Lift
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Business centre
  • Turkish bath/Hammam
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 1200
  • Number of meeting rooms - 14
  • Terrace
  • Free reception
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Outdoor tennis courts - 2
  • Pool umbrellas
  • Total number of rooms - 110
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Beach bar
  • Coffee/tea in common areas
  • Number of poolside bars - 2
  • Full-service spa
  • Beach umbrellas
  • Free breakfast
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Built in 2008
  • Pool cabanas (surcharge)
  • Coffee shop or café
  • Beach sunloungers
  • Free WiFi
  • Pool sunloungers
  • Steam room
  • Sauna
  • Smoke-free property
  • Spa services on site
  • Free parking nearby
  • Number of restaurants - 6
  • Conference space size (feet) - 12917
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Spa tub
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Russian

Parking

Free valet parking , Free parking nearby

Room Amenities

RedLevel at Gran Meliá Palacio de Isora - Tenerife offers 110 forms of air-conditioned accommodation with iPod docking stations and minibars. This accommodation is furnished with single sofa beds. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries. This Guia de Isora hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Sofa bed size single
  • Phone
  • Turndown service
  • Free bottled water
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Espresso maker
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Satellite TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Bidet
  • Blackout drapes/curtains
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Sofa bed
  • iPod docking station
  • Separate bathtub and shower

Where to Eat

A complimentary buffet breakfast is served each morning between 8 AM and 11 AM. An additional breakfast (subject to charges) is served daily. A complimentary manager's reception is offered each day.

La Terrace – This poolside theme restaurant specialises in fondue and only serves dinner.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Liquid Garden Pool&Lounge – This poolside restaurant serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Nami – This sushi bar specialises in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Club Ocean – Overlooking the ocean and pool, this theme restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Oasis Pool Grille – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Things to Do

3 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Bicycle rentals nearby
  • Segway rental/tour on site
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Spa by Clarins has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of EUR 30 per pet, per night.
  • Dogs only
  • 1 per room (up to 22 lb)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cots (infant beds) available

Minimum guest age is 18

Caters to adults only

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • RedLevel Gran Meliá Palacio Isora Tenerife Hotel Guia de Isora
  • RedLevel Gran Meliá Palacio Isora Tenerife Hotel
  • RedLevel Gran Meliá Palacio Isora Tenerife Guia de Isora

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guest rooms.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?