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Get an overview of this hotelAdults-only beachfront hotel with a spa tub

Popular highlights

Breakfast included
Free valet parking
Free WiFi
Indoor pool
Business centre

Location

Located in Guia de Isora, this beachfront hotel is on the boardwalk, 0.1 mi (0.2 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Beach and Los Gigantes Marina.

Hotel features

Catch some rays at the beach or spend the day relaxing at RedLevel at Gran Meliá Palacio de Isora - Tenerife's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.

Room amenities

All 110 rooms feature thoughtful touches such as espresso makers and pillow menus, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include iPod docking stations, sofa beds and 24-hour room service.

RedLevel at Gran Meliá Palacio de Isora - Tenerife

Hotel Amenities

Hotel Amenities

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At RedLevel at Gran Meliá Palacio de Isora - Tenerife, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the hotel's 6 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars, A beach bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary. This luxury hotel also offers outdoor tennis courts, a hot tub and a steam room. Guests can use the indoor pool, outdoor pool and health club at a partner property. On-site valet parking is complimentary.

RedLevel at Gran Meliá Palacio de Isora - Tenerife is a smoke-free property.

  • Express check-in 
  • Library 
  • Bar/lounge 
  • Number of outdoor pools - 3 
  • Lift 
  • Fitness facilities 
  • Indoor pool 
  • 24-hour front desk 
  • Business centre 
  • Turkish bath/Hammam 
  • Porter 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Computer station 
  • Conference space size (meters) - 1200 
  • Number of meeting rooms - 14 
  • Terrace 
  • Free reception 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Outdoor tennis courts - 2 
  • Pool umbrellas 
  • Total number of rooms - 110 
  • Number of floors - 5 
  • Number of buildings/towers - 1 
  • Beach bar 
  • Coffee/tea in common areas 
  • Number of poolside bars - 2 
  • Full-service spa 
  • Beach umbrellas 
  • Free breakfast 
  • Conference space 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Built in 2008 
  • Pool cabanas (surcharge) 
  • Coffee shop or café 
  • Beach sunloungers 
  • Free WiFi 
  • Pool sunloungers 
  • Steam room 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Free parking nearby 
  • Number of restaurants - 6 
  • Conference space size (feet) - 12917 
  • Ballroom 
  • Banquet hall 
  • Reception hall 
  • Laundry facilities 
  • Beach towels 
  • Spa tub 
  • Television in common areas 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking, Free parking nearby

Room Amenities

  • Private bathroom 
  • Daily housekeeping 
  • Espresso maker 
  • Premium TV channels 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Separate bathtub and shower 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Sofa bed 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • iPod docking station 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 
  • Sofa bed size 

Where to Eat

A complimentary buffet breakfast is served each morning between 8 AM and 11 AM. An additional breakfast (subject to charges) is served daily. A complimentary manager's reception is offered each day.

La Terrace – This poolside theme restaurant specialises in fondue and only serves dinner.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Liquid Garden Pool&Lounge – This poolside restaurant serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Nami – This sushi bar specialises in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Club Ocean – Overlooking the ocean and pool, this theme restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Oasis Pool Grille – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Breakfast

Start your day with a free buffet breakfast, available daily from 8 AM to 11 AM. For a surcharge, an additional breakfast is served daily. Every day, the hotel hosts a free manager's reception for you to enjoy. You can order up room service around the clock.

Nearby Things to Do

3 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkelling nearby 
  • Surfing/boogie boarding nearby 
  • Mountain biking nearby 
  • Tennis lessons on site 
  • Volleyball on site 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Bicycle rentals nearby 
  • Segway rental/tour on site 
  • Boat tours nearby 
  • Fitness classes on site 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 

Spa Services

Spa by Clarins has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 12 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Hot stone massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of EUR 30 per pet, per night.
  • Dogs only
  • 1 per room (up to 22 lb)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No rollaway/extra beds available

No cots (infant beds) available

Minimum guest age is 18

Caters to adults only

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Pet fee: EUR 30 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • RedLevel Gran Meliá Palacio Isora Tenerife Hotel Guia de Isora
  • RedLevel Gran Meliá Palacio Isora Tenerife Hotel
  • RedLevel Gran Meliá Palacio Isora Tenerife Guia de Isora

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guest rooms. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Additional Inclusions

Book a stay in any room or rate category and receive in-room aromatherapy; 1 circuit of water in SPA By Clarins per person per stay (for pregnant guests, 1 Bali bed per stay will be offered instead of the circuit of waters); and 2 pieces of clothing ironed daily (does not include delicate fabric).

Full details at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Added Benefits

Book a stay in any room or rate category and receive the free App, Pressreader, for newspapers and magazines, shoe shine service, butler service, pool concierge service (aromatic cold towels, sunblock, fresh fruit, juices, and water spray), and open bar for 1 hour.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Red Level Lounge Access Offer

Book a stay in a "Red Level Lounge Access" room category and receive the following benefits: Access to the Red Level Lounge with private reception, free WiFi, business center, library, buffet breakfast, open bar (1 hour), and beverage facilities; free Pressreader app for newspapers and magazines; butler service; pool concierge service, including aromatic cold towels, sun block, fresh fruit and juices, refreshing water spray; 1 water circuit per person, per stay; priority for restaurant bookings; free parking.

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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