Ratings based on 55 Verified Reviews

4.1 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Woking, UK

Great situation

Posted 27-May-2017
Location: Right in the middle of town so great for shopping and for getting Guernsey's wonderful buses to diffeenet parts of the island
Fabulous room, excellent staff and very good food. Only drawback was noise at night from the street below which meant we had to close the bedroom windows. Superb room with a lovely view over the harbour. Lovely restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK England

Great Hotel

Posted 20-May-2017
Pros: Everything
Location: The location is great if you want to be near the shops and very close to all the marinas, everything is on your doorstep.
Stayed for 5 days and will definitely be returning. The staff are all very friendly and helpful. The food is excellent and the rooms are very clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

First time in Guernsey and had a comfortable stay.

Posted 09-May-2017
Pros: Its position, plus the genuinely polite service by staff. they were quite elegant and much better than other places I have visited.
Cons: Was in the annex . Should be alerted to this on booking. No way of accessing room except going outside. Noisy pub opposite so not pleased.
Location: First time in Guernsey went to Victor Hugo's House and wandered around the town. Tea at the Governors House Hotel, great treat to have.
Came for work and the hotel was just the ticket. Staff were gentle, knowledgeable and flexible. A great relaxed atmosphere. Hotel is a bit of a jigsaw, as it is an old building, but has updated facilities which were comfortable and adequate. Excellent service in customer care. Staff really apply standards to delivery. Well done. Single female traveller. put in annex, room ok but access not the best. Reception did try to find me somewhere else. Would make me think twice and definitely asking about access when booking here in the future. Lots of leaflets on attractions. Could reception offer a daily and quick update on tourist attractions and days of access?
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent central location

Posted 17-Apr-2017
Pros: Excellent central location. Friendly and helpful staff. Superb breakfast. Comfortable rooms.
A 3 night stay for a special occasion with friends was well catered for by this excellently located hotel with friendly and helpful staff. The breakfasts were superb in the sunlit conservatory restaurant and the Jacuzzi was much enjoyed by several of our party.
5 out of 5
Recommended
for Everyone
by A verified traveller from Clacton,UK

Short stay on Guernsey

Posted 08-Apr-2017
Pros: The food,the atmosphere but particularly the staff
Cons: Only the tv which was free view but not all the channels.
Location: Right in the middle of all the shops and less than 2 minutes from the harbour
my friend unfortunately had an accident in the hotel and broke her hip.The hotel could not have been more helpful.Wonderful staff and in a wonderful location I will be going back
4 out of 5
Recommended
for Everyone
by A verified traveller

Our second visit, nice hotel, great location

Posted 28-Mar-2017
We will certainly visit again next year Great place to chill out and grab some great seafood in the Island Restaurants.
4 out of 5
by Maurice

This traveller left a rating score only Posted 25-Jan-2017 on Hotels
5 out of 5
by A verified traveller

Posted 21-Nov-2016 on Hotels
Staffs there very friendly. If you need anything just ask. Head of Housekeeper come checking if ever things ok which is nice
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Nov-2016
Location: Well situated in the middle of town and close to the harbour and numerous restaurants. Some museums and Victor Hugo;s house are nearby. and the round
We stayed on a room only basis so can only comment on the friendliness and efficiency of the staff which was good.
4 out of 5
Recommended
for Everyone
by A verified traveller from South of England

Great location

Posted 03-Nov-2016
Location: Close to the harbour too so handy if you want to take a day trip to any of the other islands such as Sark or Alderney.
Very comfortable hotel in central location with friendly staff and good restaurant.