Front of property – evening/night

Reviews of Flåmsbrygga Hotell

3.5 out of 5
Flåmsbrygga Hotell
Flåmsbrygga, PB 44, Flam, Aurland, Sogn og Fjordane

Reviews

9.0

Wonderful

Rating 10 - Excellent. 256 out of 443 reviews" "
Rating 8 - Good. 142 out of 443 reviews" "
Rating 6 - Okay. 33 out of 443 reviews" "
Rating 4 - Poor. 5 out of 443 reviews" "
Rating 2 - Terrible. 7 out of 443 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Mengjun

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Ah, the small town charm! The rooms, a perfect blend of cozy and quaint, offer a front-row seat to the serene scene consisting of a couple of blocks. Now, the staff, oh, the staff. Their flexibility would be a better fit in a yoga class, but alas, they seem to have misplaced it. Our assigned accomodation was located on the ground floor, a mere 10 feet from the renowned pub, where the puffing patrons littered the foreground with cigarette remnants around the Tree of Life. We kindly requested a relocation due to the location of our room and, ahem, personalized touch left by the previous guests. Hairs of unknown origin adorned the linens and bathroom, likely serving as a memento of someone's unforgettable visit. Two valiant attempts were made to convince the infallible staff to grant our humble request, only to be met with the most peculiar resistance. The first fellow insisted that not all rooms could accommodate our modest desire, as not all boasted the coveted pull-out couch – a miraculous transformation unlike any other, to accommodate a family of three. Strangely enough, a quick glance revealed that each room held an identical couch in prime balcony placement, as if posed for an awkward family portrait. Not to mention, the Internet readily advertised the availability of similar rooms for the duration of our stay. It seems the true nature of their unyielding stance shall remain a delightful mystery.
Stayed 2 nights in Mar 2024
Response from Jannike Iren on 26 Mar 2024
Hello Qiu-miceli, Thanks for your feedback to us! we are sorry to hear that you didn't enjoy your stay with us and that the room didn't live up to your expectations. Regarding the room, we only have a few amount of rooms that can fit 3 people or more, unfortunately not all of our rooms can fit more than 2. We have also talked with the person that were here when you wanted to change the room, and she did ask if you had used the room you were in, and you sed no to her, but the room was used and needed to be fully cleaned before we could use it again, this day we were fully booked and needed the room, but cleaners were done at work.

10/10 Excellent

Wilhelmus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot beat this location. Friendly and very helpful staff. Would go back any time.
Stayed 2 nights in Mar 2024
Response from Karla on 18 Mar 2024
Hello Wilhelmus, thank you for leaving a review!We're pleased to hear you enjoyed your stay with us.Hopefully we get to welcome you again in the future!

6/10 Okay

benjamin

Travelled with family, Travelled with group
Just basic. Price high. Only benefit is location for Flamsbana train and Fjiod cruise.
Stayed 1 night in Feb 2024
Response from Jannike Iren on 14 Feb 2024
Hello Benjamin, Thank you for taking the time to leave us a review and for choosing Flåmsbrygga Hotel. We appreciate your feedback to us and you are welcome back anytime.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carolina Baptista on 10 Feb 2024
Hi John,Thank you for taking the time to write us a review!We are happy to hear that you have enjoyed your stay and hope we can welcome you again in the future.Best regards,Carolina BaptistaBooking Reception

10/10 Excellent

Peony

Stayed 1 night in Jan 2024
Response from Jannike Iren on 26 Mar 2024
Hello Peony, Thanks for your feedback to us!

10/10 Excellent

Katie, Westlake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property while on a fjord tour and it was lovely. It was close to the water so we had a nice view of the fjord. The breakfast in the morning was lovely. The staff was professional and kind and the room was very clean. I would definitely recommend this hotel.
Stayed 1 night in Jan 2024
Response from Carolina Baptista on 21 Jan 2024
Hi Katie,Thank you for taking the time to write us a review.We are happy to hear that you have enjoyed your stay and hope we can welcome you again at our Hotel!Best regards,Carolina Baptista

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location because we had a great view (in winter). We had a family room with plenty of space. The cafe options for breakfast and during the day were nice and the brewery restaurant was fantastic. We had everything we needed. Thank you!
Stayed 2 nights in Jan 2024
Response from Carolina Baptista on 10 Jan 2024
Hi Ryan,Thank you for taking the time to write us a review.We are happy to hear that you have enjoyed your stay and hope we can welcome you again in the future!Best regards,Carolina Baptista

10/10 Excellent

Bing Hong Jaeden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff at the reception were nice and helpful. It would be great if the power outlets in the room are placed in more strategic locations for convenience sake.
Stayed 1 night in Nov 2023
Response from Carolina Baptista on 17 Dec 2023
Hi Bing,Thank you for taking the time to leave us a review.We are happy to hear that you have enjoyed your stay!Best regards,Carolina Baptista

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with stunning views. Great location. Right next to where ferry boards/disembarks and shops. Good buffet breakfast
Stayed 2 nights in Dec 2023
Response from Carolina Baptista on 17 Dec 2023
Hi Narelle,Thank you for taking the time to write us a review.We are happy to hear that you have enjoyed your stay and hope we can welcome you again in the future!Best regards,Carolina Baptista

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in Flam- a small "village" right on the fjord. You cannot find a better location. The hotel has a "lodge" fee to it- very comfy and cozy. The hotel is right on the water so the views are wonderful. There is an onsite restaurant that provides a free (large) breakfast. We walked about 10 minutes to the marina for dinner and there is a small grocery across the street. This is a great place to stay if you are overnighting in Flam.
Stayed 1 night in Dec 2023
Response from Carolina Baptista on 11 Dec 2023
Hi Victoria,Thank you for taking the time to write us a review.We are happy to hear that you have enjoyed your stay and hope to welcome you again in the future!Best regards,Carolina Baptista

10/10 Excellent

Adam

Stayed 1 night in Nov 2023
Response from Karla on 8 Jan 2024
Hello Adam, thank you for taking the time to leave a review! We are pleased to see you enjoyed your stay at Flåmsbrygga. Hopefully you will consider visiting us again!

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was impeccable, the room comfortable, and the view was amazing. The breakfast, where do I begin? The states pale in comparison to Norwegian breakfast buffets. The staff was absolutely wonderful and extremely helpful. In my effort to figure out how to get to our next destination, the staff member called the hotel for me because the website was not helpful. I highly recommend Flåmsbrygga Hotell!
Stayed 3 nights in Nov 2023
Response from Jannike Iren on 28 Nov 2023
Dear Linda. We appreciate that you have taken the time to share such a positive experience and we take the opportunity to thank you for choosing our hotel as your travel destination. Our staff does its upmost to provide our guests with excellent service and hospitality. We are glad you enjoyed all the facilities as well as the food and overall service. We hope to welcome you back to us soon.

10/10 Excellent

Brenda, West Mifflin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Our room on the third floor had a balcony with wonderful views, coffee and tea in the room, nice walk in shower. The staff was very friendly and helpful. Dinner at Aegirs was a great experience
Stayed 1 night in Nov 2023
Response from Karla on 24 Nov 2023
Hello Brenda, thank you for taking the time to leave an opinion about your stay at Flåmsbrygga! We are please to hear you enjoyed your time with us and we hope to get to welcome you again in the future!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to train station
Response from Jannike Iren on 14 Feb 2024
Hello Stephen, Thank you for taking the time to leave us a review and for choosing Flåmsbrygga Hotel. We appreciate your feedback to us and you are welcome back anytime.

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the ferry wharf and train station. Good breakfast and hotel.
Stayed 1 night in Nov 2023
Response from Karla on 17 Nov 2023
Hello Colin, thank you for your feedback!We are glad to hear you had a pleasant experience staying in Flåm with us.Hopefully we get to welcome you again in the future!

10/10 Excellent

Normand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Nov 2023
Response from Jannike Iren on 15 Nov 2023
Hello Normand,Thanks for your feedback to us.

10/10 Excellent

Kory, GLOUCESTER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Carolina Baptista on 13 Nov 2023
Hi Kory,Thank you for taking the time to leave us a review!We are very happy to hear that you have enjoyed your stay at our Hotel and that our service corresponded to the expectations.We hope we can welcome you again in the future!Best regards,Carolina Baptista

10/10 Excellent

Dianne

Stayed 1 night in Nov 2023
Response from Karla on 10 Nov 2023
Hello Dianne,Thank you for your review!We are glad to see you had a pleasant stay with us and we hope to get to welcome you again in the future!

10/10 Excellent

Pancheap

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jannike Iren on 7 Nov 2023
Dear Pancheap, Thank you for taking the time to leave a review and for choosing Flåmsbrygga Hotel. We appreciate your feedback. Thank you and welcome back anytime.

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is closer to family’s house and accessible to transportation
Stayed 3 nights in Oct 2023
Response from Jannike Iren on 7 Nov 2023
Dear Jocelyn, Thank you for taking the time to leave a review and for choosing Flåmsbrygga Hotel. We appreciate your feedback. Thank you and welcome back anytime.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a must stop when in Norway.
Stayed 1 night in Oct 2023
Response from Jannike Iren on 25 Oct 2023
Hello James, Thanks for your feedback to us, we are happy to hear that you enjoyed your stay.

10/10 Excellent

Yezenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flamsbrygga hotel room and service was excellent. Breakfast had a lot of options.
Stayed 1 night in Oct 2023
Response from Karla on 25 Oct 2023
Hello Yezenia, thank you for your feedback!We are glad to hear you enjoyed the breakfast buffet at Flåmstova restaurant and that you were pleased with the service provided.We wish you safe travels and we hope to get to welcome you again!

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievable scenery around whole hotel. Staff friendly. Great breakfast. Only down side is the bad connection for wi fi in our room. It kept kicking out and the tv also. We were told that they would look into it but by then we had to leave after a 3 day stay. Besides that, the place is great. Beautiful bar next door part of the hotel with home brewed beer, beautiful fireplace in bar.
Stayed 1 night in Oct 2023
Response from Jannike Iren on 19 Oct 2023
Hello Martine, Thanks for your feedback to us! We are sorry to hear about the trouble with the wifi and the tv, we are still trying to fix the wifi. We hope to welcome you back another time.

10/10 Excellent

Sergio, LAVAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this hotel. Flam is an amazing destination.
Stayed 1 night in Oct 2023
Response from Karla on 18 Oct 2023
Hello Sergio, thank you for your feedback!We are pleased to hear you enjoyed your time at Flåmsbrygga. Hopefully we get to welcome you again in the future!

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Flamsbrygga Hotel was a beautiful spot to spend a night and the restaurant next door was amazing. It was a little chilly in our room when we arrived but it eventually warmed up. The scenery in Flam is spectacular.
Stayed 1 night in Oct 2023
Response from Jannike Iren on 17 Oct 2023
Hello Sandra, Thank you for your feedback to us! Hope to see you again.

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great hotel at a great location at the end of the fjord.
Stayed 2 nights in Sep 2023
Response from Carolina Baptista on 11 Oct 2023
Hi Marc,Thank you for taking the time to leave a review.We are happy to hear that you have enjoyed your stay at our Hotel and hope to welcome you again in the future!Best regards,Carolina Baptista

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, the view, and the location are the top favorites of our stay at Flamsbrygga.
Stayed 2 nights in Oct 2023
Response from Carolina Baptista on 10 Oct 2023
Hi Julie,Thank you for taking the time to leave a review.We are happy to know that you have enjoyed your stay at our Hotel and hope to welcome you again in the future!Best regards,Carolina Baptista

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location for ferry and train. Room was tidy and had a lovely view, great breakfast included.
Stayed 1 night in Oct 2023
Response from Carolina Baptista on 10 Oct 2023
Hi Kate,Thank you for taking the time to leave a review.We are happy to know that you have enjoyed your stay at our Hotel and hope to welcome you again in the future!Best regards,Carolina Baptista

10/10 Excellent

Aly, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor and outstanding pub!
Stayed 1 night in Oct 2023
Response from Carolina Baptista on 10 Oct 2023
Hi Aly,Thank you for taking the time to leave a review.We are happy to know that you have enjoyed your stay at our Hotel and hope to welcome you again in the future!Best regards,Carolina Baptista

10/10 Excellent

Stacy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The views are amazing and the staff are friendly and helpful. We booked the Superior room and loved the double balcony!
Stayed 2 nights in Oct 2023
Response from Karla Zorcec on 6 Oct 2023
Hello Stacy, thank you for your review! It's good to hear you found the staff and accommodation to your liking. Hopefully we get the pleasure of welcoming you again in the future!

10/10 Excellent

Jie

Stayed 1 night in Sep 2023
Response from Karla on 23 Oct 2023
Hello Jie,Thank you for taking the time to leave a review!We are pleased to hear you had a good time with us in Flåm.Safe travels further!

10/10 Excellent

Christina

Travelled with family
Liked: Amenities
The staff was really nice and the room was clean. The view was really nice when it wasn’t blocked by cruise ships.
Stayed 2 nights in Sep 2023
Response from Carolina Baptista on 25 Sept 2023
Hi Christina,Thank you for taking the time to write a review.We are happy to hear that you have enjoyed your stay with us.We hope we can welcome you again in the future!Best regards,Carolina Baptista

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Carolina Baptista on 17 Sept 2023
Hi Todd,Thank you for taking the time to leave a review.We are happy to hear that you have enjoyed your stay in Flåm and at our Hotel!We hope we can welcome you again in the future!Best regards,Carolina Baptista

8/10 Good

Selena

Travelled with family
Liked: Staff & service
Great location and staff gave us good recommendation for things to do / dining options. Room was on the smaller / more basic side but perfectly agreeable for a short stay (we stayed for one night). Overall we enjoyed our stay at Flamsbrygga.
Response from Jannike Iren on 2 Aug 2023
Dear Selena, thank you for taking the time to leave a review and for choosing Flåmsbrygga Hotel. We appreciate your feeback. Thank you and welcome back anytime

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a room above the kitchen. It was noisy. I wasn’t happy.
Stayed 1 night in Jul 2023
Response from Jannike Iren on 2 Aug 2023
Dear Claudia, thank you very much for taking the time to leave a review and for choosing Flåmsbrygga Hotell. we are sorry to hear that you did not like the room you got the over the terrace for Furukura Cafe. ' Anyways, we regret that your stay didn't meet your expectations and we apologize for not having a good stay. We wish you a lovely Summer.

10/10 Excellent

Sarah

Stayed 1 night in Jun 2023
Response from Carolina Baptista on 6 Jun 2023
Hi Sarah,Thank you for your review!We are happy to know that you have enjoyed your stay at our Hotel.Regards,Carolina Baptista

8/10 Good

Sheldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room we booked with two beds was perfectly comfortable, it was a suite with separate rooms. The Viking bar/restaurant next door was nice for dinner and didn’t cause noise issues
Response from Jannike Iren on 22 May 2023
Hello Sheldon, We appreciate that you have taken the time to share your experience after your stay with us. And we take the opportunity to thank you for choosing Flåmsbrygga Hotell as your travel destination to Flåm. Our staff does its upmost to provide our guests with excellent service and hospitality. We are also glad to hear that you enjoyed all the facilities as well as the food and overall service. We hope to welcome you back to us soon.

8/10 Good

Anastasya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time in Norway
Nice small hotel right on the pier, so when the cruise ship is docked - a lot of people wonder around. But the hotel is clean and quiet. Rooms have small balconies to sit outside.
Stayed 1 night in May 2023
Response from Jannike Iren on 19 May 2023
Hello Anastasya, We appreciate that you have taken the time to share your experience after your stay with us. And we take the opportunity to thank you for choosing Flåmsbrygga Hotell as your travel destination to Flåm. Our staff does its upmost to provide our guests with excellent service and hospitality. We hope to welcome you back to us soon.

8/10 Good

Haia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice with a warm welcome
The hotel owner was very friendly, which compensated for the size of the room. Breakfast was very good
Stayed 1 night in Apr 2023
Response from Jannike Iren on 19 May 2023
Hello Haia, We appreciate that you have taken the time to share your experience after your stay with us. And we take the opportunity to thank you for choosing Flåmsbrygga Hotell as your travel destination to Flåm. Our staff does its upmost to provide our guests with excellent service and hospitality. We hope to welcome you back to us soon.

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view & restaurant.
Stayed 1 night in May 2023
Response from Jannike Iren on 18 May 2023
Hello Tina, We appreciate that you have taken the time to share your experience and we take the opportunity to thank you for choosing our hotel as your travel destination. Our staff does its upmost to provide our guests with excellent service and hospitality. We are glad you enjoyed all the facilities as well as the food and overall service. We hope to welcome you back to us soon.

10/10 Excellent

Robin, Lexington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it was convenient to local shops/eating areas. The breakfast included with one’s stay was excellent. Lots of options to choose from. The area was quiet and felt safe. Beautiful views.
Stayed 1 night in May 2023
Response from Jannike Iren on 9 May 2023
Hello Robin, We appreciate that you have taken the time to share your experience and we take the opportunity to thank you for choosing our hotel as your travel destination. Our staff does its upmost to provide our guests with excellent service and hospitality. We are glad you enjoyed all the facilities as well as the food and overall service. We hope to welcome you back to us soon.

10/10 Excellent

Alisia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were so nice & very accommodating.
Stayed 1 night in Apr 2023
Response from Carolina Baptista on 8 May 2023
Hi Alisia,Thank you so much for taking the time to leave us a review.We are very happy to hear that our staff's hospitality met your expectations and you enjoyed your stay at our Hotel!

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a cozy welcoming charm. For a small town, it was perfect. The room was clean and had a nice balcony. The only thing was the walls were thin, you could easily hear your next door neighbor. Staff weere friendly and welcoming, especially the breakfast staff.
Stayed 3 nights in Apr 2023
Response from Jannike Iren on 3 May 2023
Hello Kirby, We appreciate that you have taken the time to share your experience and we take the opportunity to thank you for choosing our hotel as your travel destination. Our staff does its upmost to provide our guests with excellent service and hospitality. We hope to welcome you back to us soon

8/10 Good

Barbara

Stayed 2 nights in Apr 2023
Response from Jannike Iren on 1 May 2023
Thank you for your review to us!

10/10 Excellent

HAYDEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2023
Response from Jannike Iren on 20 Apr 2023
Hello Haydee, We appreciate that you have taken the time to share your experience and we take the opportunity to thank you for choosing our hotel as your travel destination. We hope to welcome you back to us soon.

10/10 Excellent

RAY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jannike Iren on 17 Apr 2023
Hello Ray, Thank you for choosing our hotel as your travel destination. We hope to welcome you back to us soon.

4/10 Poor

Emilie, Madrid

Liked: Staff & service, amenities
Disliked: Cleanliness
Lovely staff, great location and views for every room, but we had a very smelly room and dirty linens with hair on and couldn’t change because the place was booked out. Could have been a one off unlucky experience vs the whole hotel situation, but quite unpleasant especially with the expectations coming with booking this place supposed to be great
Stayed 1 night in Apr 2023
Response from Jannike Iren on 8 Apr 2023
Hello Emilie, First of all, thank you for the time you have taken to share your experience with us. We truly regret to learn that you were disappointed and that we did not live up to your expectations. Please accept our apologies, we work very hard in order to satisfy all our guests, so when we don’t get it we are really sorry.Regarding your comments about the dirty bed linen, we are very sorry to hear that this happened, we will address this internally to prevent this from happening again. We sincerely hope we do have the opportunity to welcome you back to us again and assure you of our most attentive care and service during your next stay with us.

8/10 Good

AllanSutcliffe

Stayed 1 night in Apr 2023
Response from Jannike Iren on 8 Apr 2023
Hello AllanSurtcliffe, We appreciate you have taken the time to share such a positive experience and we take the opportunity to thank you for choosing our hotel as your travel destination.We hope to welcome you back to us soon.

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel with beautiful view and balcony to take it all in. The family room was really cute with a seperate little room for the kids. It is pricey but not many options in Flam. Convenient to restaurants and the train or ferry.
Stayed 1 night in Apr 2023
Response from Jannike Iren on 8 Apr 2023
Hello Phillippa. We appreciate you have taken the time to share such a positive experience and we take the opportunity to thank you for choosing our hotel as your travel destination. Our staff does its upmost to provide our guests with excellent service and hospitality. We hope to welcome you back to us soon.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Jannike Iren on 27 Apr 2023
Hello Samuel, Thank you for your feedback to us!