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Reviews

4.8 / 5Exceptional
222 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Plaza Fontabella Shopping Center
    4 min walk
  • Popular Location
    Avenida La Reforma
    4 min walk
  • Popular Location
    Embassy of Mexico in Guatemala
    8 min walk
  • Airport
    Guatemala City (GUA-La Aurora Intl.)
    6 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-25. Try updating your dates to see prices for your trip.

    About this area

    Guatemala City

    Located in Guatemala City, Hyatt Centric Guatemala City is in the business district and connected to the convention centre. Constitution Square and Kanajuyú Ecological Park reflect the area's natural beauty and area attractions include La Aurora Zoo and Botanical Garden.

    Visit our Guatemala City travel guide
    Popular Location

    What's nearby

    • Plaza Fontabella Shopping Center - 4 min walk
    • Avenida La Reforma - 4 min walk
    • Embassy of Mexico in Guatemala - 8 min walk
    • U.S. Embassy in Guatemala - 11 min walk
    • El Obelisco - 16 min walk

    Getting around

    • Guatemala City (GUA-La Aurora Intl.) - 6 min drive

    About this property

    Hyatt Centric Guatemala City

    This smoke-free hotel features a restaurant, an outdoor pool and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a rooftop terrace and 24-hour room service. All 138 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Return airport shuttle (surcharge) from 5:30 AM to 10:00 PM
    Airport shuttle at scheduled times, on request

    Food and drink

    Breakfast available for a fee: USD 15 per person
    1 restaurant and 1 coffee shop/cafe
    3 bars/lounges
    24-hour room service

    Things to do

    Outdoor pool

    Family friendly

    Laundry facilities
    Outdoor pool

    Conveniences

    Free newspapers in reception
    Reception hall

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room
    Business centre
    Computer station

    Outdoors

    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer (on request)
    Shower/bathtub combination

    Entertainment

    42-inch TV
    digital channels

    Food and drink

    Free bottled water
    Minibar

    More

    Desk
    Individually decorated
    Individually furnished
    Iron/ironing board
    Safe
    Slippers
    4.8

    Exceptional

    5 - Excellent
    188
    4 - Good
    20
    3 - Okay
    10
    2 - Mediocre
    4
    1 - Poor
    0
    4.9
    Cleanliness
    4.7
    Service and Staff
    4.7
    Amenities
    4.9
    Property condition

    3/5

    • Liked: Cleanliness, amenities

    Te hotel was clean and well appointed and very quiet. However, the hot water took several minutes to get warm enough to take a shower. Was the hot water coming from the water heater in the basement? Is that a drawback of being on 14th floor? Additionally, I requested a 3.30 AM wake up so that we could be brought to the airport in the 4.15 shuttle. No wake up call because the front desk scheduled the wake up call for 4.15. We woke up at 3.54 AM and had to hurry to check out and meet the shuttle (which was exacerbated by the hot water situation. Lastly, for the price charged for a room, the shuttle really should be no charge. Instead, it is $10 per person, each way. Suffice to say, I guess I expected the service to be a little bit better and I do not see the value of paying the premium price charged by this property.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The breakfast was out of this world! The staff were incredibly helpful and picked us up from the airport on time.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful hotel at a great location. The room was spacious with modern furnishings. Staff were very friendly, and the breakfast buffet was one of the best I had ever had in many years of traveling! I would definitely recommend this hotel.

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Place is very clean and centrally located. Many shops and restaurant within walking distance. Upset about the service, especially the parking issue manage by a third party.

    Stayed 3 nights in Jan 2020

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