expedia
Photo gallery

Hyatt Centric Guatemala City

Star Rating
4.5 out of 5

Information

Reviews

4.8 / 5Exceptional
174 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Plaza Fontabella Shopping Center
    4 min walk
  • Popular Location
    Avenida La Reforma
    4 min walk
  • Popular Location
    Embassy of Mexico in Guatemala
    8 min walk
  • Airport
    Guatemala City (GUA-La Aurora Intl.)
    6 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-23. Try updating your dates to see prices for your trip.

    About this area

    Guatemala City

    Located in Guatemala City, Hyatt Centric Guatemala City is in an area with good airport proximity. Constitution Square and Kanajuyú Ecological Park reflect the area's natural beauty and area attractions include La Aurora Zoo and Botanical Garden. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Plaza Fontabella Shopping Center - 4 min walk
    • Popular Location
      Avenida La Reforma - 4 min walk
    • Popular Location
      Embassy of Mexico in Guatemala - 8 min walk
    • Popular Location
      U.S. Embassy in Guatemala - 11 min walk
    • Popular Location
      El Obelisco - 16 min walk

    Getting around

    • Guatemala City (GUA-La Aurora Intl.) - 6 min drive

    About this property

    Hyatt Centric Guatemala City

    A restaurant, an outdoor pool and 3 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a rooftop terrace and 24-hour room service. All 138 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Return airport shuttle (surcharge) from 5:30 AM to 10:00 PM
    • Airport shuttle at scheduled times, on request

    Food and drink

    • Breakfast available for a fee: USD 15 per person
    • 1 restaurant and 1 coffee shop/cafe
    • 3 bars/lounges
    • 24-hour room service

    Things to do

    • Outdoor pool

    Family friendly

    • Laundry facilities
    • Outdoor pool

    Conveniences

    • Free newspapers in reception
    • Reception hall

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • Spanish

    Business services

    • 1 meeting room
    • Business centre
    • Computer station

    Outdoors

    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Premium bedding

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hairdryer (on request)
    • Shower/bathtub combination

    Entertainment

    • 42-inch TV
    • digital channels

    Food and drink

    • Free bottled water
    • Minibar

    More

    • Desk
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • Safe
    • Slippers
    4.8

    Exceptional

    5 - Excellent
    146
    4 - Good
    19
    3 - Okay
    6
    2 - Mediocre
    3
    1 - Poor
    0
    4.9
    Cleanliness
    4.7
    Service and Staff
    4.8
    Amenities
    4.9
    Property condition

    2/5

    The stay at this hotel was ok. Unfortunately, the staff have to be better trained. The restaurant service was so slow, for a professional traveling and on a time schedule, I do not advise to dine at the restaurant. Extremely slow. Upon arrival we were not greeted at all, not a single gesture of friendliness. In fact, Alejandro at the reception desk, never said hello when we arrived nor at check out. He was stoic the whole time, and not happy at all to be there. No one greets at this restaurant. It's not a warm and friendly environment. The hallways smelled very badly like rotten food or garbage. Not sure why. Cleanliness was good and room service was quick. Will not stay at this hotel again.

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    Great staff and amenities. Good food and the location is perfect

    Stayed 3 nights in Oct 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    5/5 Excellent

    All is good at this hotel, from rooms comfort till food and gym. Recommended

    Stayed 4 nights in Oct 2019

    Tell us how we can improve our site