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Hotel Pan American

Star Rating
3 out of 5



3.6 / 5Good
193 reviews


  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services


What's nearby

  • Popular Location
    Palacio Nacional de la Cultura
    4 min walk
  • Popular Location
    Catedral Metropolitana
    4 min walk
  • Popular Location
    National Palace (Palacio Nacional)
    5 min walk
  • Airport
    Guatemala City (GUA-La Aurora Intl.)
    9 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-12-11. Try updating your dates to see prices for your trip.

    About this area

    Guatemala City

    In the city centre, Hotel Pan American is in Guatemala City's Zona Historico neighbourhood, an area with good shopping. Constitution Square and Kanajuyú Ecological Park reflect the area's natural beauty and area attractions include La Aurora Zoo and Botanical Garden. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Palacio Nacional de la Cultura - 4 min walk
    • Popular Location
      Catedral Metropolitana - 4 min walk
    • Popular Location
      National Palace (Palacio Nacional) - 5 min walk
    • Popular Location
      Central Market - 6 min walk
    • Popular Location
      Guatemala City Hall - 19 min walk

    Getting around

    • Guatemala City (GUA-La Aurora Intl.) - 26 min drive


    • Where to eat
    • Restaurant Salon Real – Serves breakfast, lunch and dinner daily.
    • Bar El Barcito – Bar. Open daily.

    About this property

    Hotel Pan American

    Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site. All 55 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, TVs come with cable channels, and guests will also find deep-soaking bathtubs and ceiling fans.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • No on-site parking available
    • Parking nearby: GTQ 60 per night
    • 24-hour return airport shuttle (surcharge)

    Food and drink

    • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: GTQ 50.00-100.00 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service


    • Ballroom
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • Spanish

    Business services

    • Meeting rooms


    • Smoke-free property

    Room amenities


    • Ceiling fan


    • Deep-soaking bathtub
    • Free toiletries
    • Hairdryer (on request)
    • Shower/bathtub combination


    • TV channels
    • premium channels
    • TV


    • Connecting rooms available
    • Desk
    • Individually decorated
    • Individually furnished
    • Laptop-friendly workspace
    • Safe

    Nearby things to do

    Where to eat

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Not friendly mosquitos in the property I ask for 2 beds cause me and my wife and my child instead they gave us one double bed

    Stayed 1 night in Oct 2019


    • Liked: Cleanliness, staff & service

    Hotel was nice, good location, but for the price, I was expecting more. Still an enjoyable hotel.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 6 nights in Aug 2019


    • Liked: Staff & service
    • Disliked: Amenities, property conditions & facilities

    Loved the staff, the food, and the Lobby of the hotel, but there is where it ended. The room was extremely below my expectations. It was old, not kept up, had no amenities (lotion, bar soap), and the towels were the thinnest most dingiest bath towels I had ever seen! The t.v. looked as if it was a tv from the 80's, the walls looked as if they had not been painted in 30 yeats, the batrhroom was small and atrocious. The tile in both the bathroom was past the point of repairing. I could go on and on about the room itself. Bit if you have a difficult time foing up and sown stairs, this is not the place for you. There is one elevator that requires hotel staf ti crank and turn (which I think is cool) but if you are looking to just get in an elevator, push a bitton to get to yoir floor.. IT AIN'T HAPPENING HERE. The room.itself felt as if I was slerping in my closet. It was very small and sort od claustrophobic. The bed was hard and had very low count thread sheets. What can I say... this was not even equivalent to a Motel y in the States. HOWEVER... I LOVED the location. Right in the heart of the old city and you cam walk to many restaurants and the Plaza. This olace was jumping all day long. There was music theoughout the night and you could juat walk around and see many families, groups of friends etc.enjoying life. If you don't mind subpar lodging room... O think this would be a great place to stay.

    Stayed 4 nights in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Aug 2019

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