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Reviews

4.3 / 5Very Good
420 reviews

Amenities

  • Free WiFi
  • Free parking
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Avenida La Reforma
    2 min walk
  • Popular Location
    Plaza Fontabella Shopping Center
    5 min walk
  • Popular Location
    Embassy of Mexico in Guatemala
    8 min walk
  • Airport
    Guatemala City (GUA-La Aurora Intl.)
    5 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Guatemala City

    Located in Guatemala City, Hotel Casa Veranda is in an area with good shopping. National Museum of Archaeology and Ethnology and Popol Vuh Museum are cultural highlights, and travellers looking to shop may want to visit Paseo Cayala and Plaza Fontabella Shopping Center. La Aurora Zoo and Botanical Garden are also worth visiting.

    Visit our Guatemala City travel guide
    Popular Location

    What's nearby

    • Avenida La Reforma - 2 min walk
    • Plaza Fontabella Shopping Center - 5 min walk
    • Embassy of Mexico in Guatemala - 8 min walk
    • U.S. Embassy in Guatemala - 10 min walk
    • El Obelisco - 15 min walk

    Getting around

    • Guatemala City (GUA-La Aurora Intl.) - 5 min drive

    Restaurants

    • Where to eat
    • La Pergola – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner and light fare daily.

    About this property

    Hotel Casa Veranda

    Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, 24-hour room service and concierge services. All 95 rooms provide kitchens with microwaves, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Limited parking spaces
    Parking height restrictions apply
    Return airport shuttle (surcharge) from 6:00 AM to 10:30 PM
    Airport shuttle on request

    Food and drink

    Continental breakfast available for a fee daily 6:00 AM–10:00 AM: GTQ 132 for adults and GTQ 131 for children
    1 restaurant
    1 bar
    24-hour room service

    Things to do

    Shopping

    Family friendly

    Dry-cleaning service
    Kitchen
    Laundry facilities
    Microwave

    Conveniences

    ATM/banking services
    Lift
    Free newspapers in reception
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Turndown service

    Languages spoken

    English
    Spanish

    Business services

    24-hour business centre
    Meeting rooms
    Conference centre (3513 square feet of space)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Wheelchair-accessible path of travel
    Assistive listening devices available

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains

    Bathroom

    Bathroom (partially open)
    Bathtub
    Hairdryer

    Entertainment

    satellite channels
    TV

    Food and drink

    Coffee/tea maker
    Cookware/dishes/utensils
    Kitchen
    Microwave
    Minibar

    More

    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    Turndown service
    4.3

    Very Good

    5 - Excellent
    218
    4 - Good
    139
    3 - Okay
    39
    2 - Mediocre
    14
    1 - Poor
    10
    4.5
    Cleanliness
    4.2
    Service and Staff
    4.1
    Amenities
    4.3
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was very nice and helpful. The only inconvenience was that when we arrived there was no hot water and it wasnt

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The restaurant food, the rooms are good , there are a good hotel

    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best value ever

    I always love this hotel - you book a suite for the price of a cheap stay - really extreme good value fpr the price

    Stayed 1 night in Jan 2020

    1/5

    • Disliked: Staff & service, property conditions & facilities

    When I checked in the staff advised the hotel did not have hot water. They told me that they would provided bottled water as compensation. I asked if I cancelled would I have to pay for the room. I was told yes. I cancelled the room and booked a new one at nearby Holiday Inn. I asked the agent if she could print out something indicating that I was getting a refund. She said no. I asked why. She explained that they had not received any money. I told her it was prepaid with Expedia. I asked again if I was being charged. She confirmed I was not being charged. That evening I tried to call Expedia but the line dropped when transferred to the Gold line. I emailed the problem and went in circles with Expedia. They eventually called the hotel. The hotel informed Expedia that they were not refunding the cost. I explained, again, to Expedia that was wrong. Expedia has not replied. Apparently they work together to lie to their customers. Avoid Casa Veranda. Use a different booking platform.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I liked the room space. Large open space that made you feel at home. The room where we stayed was very clean and comfortable.

    Stayed 1 night in Jan 2020

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