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Get an overview of this hotel 3.5-star Guatemala City hotel in Zona 10, near La Aurora Zoo

Popular highlights

Free self parking
Free WiFi
Restaurant
24-hour business centre
Laundry facilities

Location

Located in Zona 10, this hotel is within 1 mi (2 km) of Avenida La Reforma and La Aurora Zoo. Union Church of Guatemala and Plaza Fontabella Shopping Center are also within 5 minutes.

Hotel features

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, 24-hour room service and concierge services.

Room amenities

All 95 rooms provide kitchens with microwaves, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business centre.

Wireless Internet access is complimentary. Event facilities measuring 3513 square feet (326 square metres) include conference centres. This business-friendly hotel also offers tour or ticket assistance, multilingual staff and gift shops/news stands. For a surcharge, a round-trip airport shuttle (available on request) is offered to guests. Limited complimentary on-site parking is available on a first-come, first-served basis.

Hotel Casa Veranda is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Lift 
  • 24-hour front desk 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Restaurant 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Smoke-free property 
  • Conference space size (meters) - 326 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • 24-hour business centre 
  • Concierge services 
  • Conference space size (feet) - 3513 
  • Gift shops or newsstand 
  • Conference centre 
  • Shopping on site 
  • Laundry facilities 
  • Parking (limited spaces) 
  • Total number of rooms - 95 
  • Number of floors - 12 
  • Airport transport (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Kitchen  
  • Laundry facilities  
  • Microwave  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Microwave 
  • Kitchen 
  • Turndown service 
  • Bathtub only 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Television
  • Satellite TV service
  • Desk
  • Free WiFi
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Number of bathrooms -
  • Partially open bathroom
  • Room service (24 hours)

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Spicy – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Breakfast

Start your morning with a continental breakfast, available each day from 6:00 AM to 10:00 AM for a surcharge. You can order a meal from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel 
  • Accessible bathroom 
  • Assistive listening devices available 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.
Airport shuttle service is available on request from 6:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of GTQ 81.00, per pet, per day, plus a deposit of GTQ 405.00 per week.
  • 1 per room (up to 55 lb/25 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

No rollaway/extra beds available

No cots (infant beds) available

Cash or credit card deposit required

Parking height restrictions apply

Number of children who can stay for free – 2

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for continental breakfast: GTQ 132 for adults and GTQ 131 for children (approximately)
  • Airport shuttle fee: GTQ 81 per person (one-way)
  • Airport shuttle fee per child: GTQ 81 (one-way)
  • Pet deposit: GTQ 405.00 per week
  • Pet fee: GTQ 81.00 per pet, per day
  • Early check-in fee: GTQ 243.00 (subject to availability)
  • Late check-out fee: GTQ 243.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mercure Casa Veranda Guatemala Hotel
  • Mercure Casa Veranda Hotel
  • Mercure Casa Veranda Guatemala
  • Mercure Casa Veranda
  • Hotel Casa Veranda Guatemala City
  • Casa Veranda Guatemala City
  • Casa Veranda
  • Hotel Casa Veranda Hotel
  • Hotel Casa Veranda Guatemala City
  • Hotel Casa Veranda Hotel Guatemala City

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

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