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Check in was a breeze. Hotel staff super friendly and extremely helpful. They were happy to assist me on English, which I appreciated as my Spanish needs some help. I arrived late at night so I needed to order room service. The meal was excellent. Thank you!
Wonderful end to a fantastic week in Guatemala! Staff went above and beyond for us. We would give them 10 stars if we could!!!!
for me was a nice place to be wend you're in the city for the month of December.
comfortable room, great location, excellent food!!
The bed was fab. Breakfast was a bit disappointing. If you don’t like marimba at a million decibels over Sunday breakfast, I recommend you go out.
Spent one night in Guatemala City prior to returning to the USA. This is a first class hotel. Sparkling clean, friendly and most of the staff spoke excellent English. It's not a big deal but our room smelled like paint when we checked in. I think it was because it had been recently painted and they ...
Very convenient location, super helpful staff, and safe hotel environment. I always appreciate the hotel shuttle service and the welcome from the front desk staff. Great place to stay in the city.
Hotel restaurant staff was exceptionally accomadating. Hotel was an upscale sophisticated experience in a great location. Room was clean and comfortable. Pleasant experience overall!
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