Ratings based on 149 Verified Reviews

3.1 out of 5
65% of guests recommend
3.4 Room cleanliness
3.1 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Salt Lake City, Utah

Disappointing

Posted 04-Mar-2017
Pros: Nothing.
Cons: That hotel had not spent the money over the years to keep it comfortable.
Location: The hotel appeared to have been build 30 years ago so the neighborhood was older.
As instructed I contacted the hotel the day before I was arriving to make sure they would pick me up but when I got to exit gate 20 there was no van to pick me up. I was trying to call the hotel but wasn't having any luck a young Chinese woman came up offering to help. Eventually the van arrived. Bless that woman. At best the hotel was a 2 star. The bed was about as hard as the carpet floor in my home. I got in the shower and the soap dispenser was empty so I had a soapless shower. I think the next time I'll pay a little more.
3 out of 5
by A verified traveller from WA

Average

Posted 15-Jul-2016 on CheapTickets
Thekdahl hotel room is not in a good maintenance condition. A lot of small stuff are missing. Though it is clean.
4 out of 5
Recommended
for Everyone
by A verified traveller from Malaysia

Posted 13-Jul-2016
Room to improve, especially in airport shuttle, we wait for 1 hour in airport
2 out of 5
by A verified traveller from Yangshou

Close to airport is all that I say is good

Posted 01-Jul-2016 on Orbitz
Check in was all about them reading my email to see what rooms they should have ready for me. The location is in a off the beaten path village like location that is close to the Airport.
3 out of 5
by Ranbir from Wolverhampton

Free airport transfers, the highlight.

Posted 15-May-2016 on Hotels
Clean spacious room, staff can't speak English, food in restaurant was not too good, restaurant staff kept asking me for money everytime I ordered something. It's good to get to airport easily.
1 out of 5
by A verified traveller from kd

Posted 17-Apr-2016
Worst hotel you could stay at in Guangzhou. Any where you stay is better than this place. The hotel is filthy... So many cockroaches and different insects in the room... DO NOT STAY HERE... Worst experience.
1 out of 5
by Lu from North Miami

DON'T COME HERE!! CAN'T BE MORE DISAPPOINTED!!!!!

Posted 09-Apr-2016 on Hotels
I booked this hotel because the stars because I wanted a very good rest after a 20 hours flight form San Francisco. However, when I checked in, I was with two pieces of heavy luggage (total 50 lbs) and moved difficultly. Front desks firstly didn't greet and just did what they were doing in the computer and did not offer to help me out with my luggage. Room status is even worse!! Smell freaking horrible. I feel like the housekeeping did not even map the floor or the guests before me simply left the room super messy. Sofa was dirty and I didn't even want to put my stuff on it. This is like a big motel with some useless decoration.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Mar-2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Feb-2016
The room very clean and spacious suitable if you bring families too. Breakfast only have some menu not good. They have free shuttle to airport every hours.
4 out of 5
by A verified traveller

Spacious, clean place close enough to airport

Posted 29-Dec-2015
Pros: Close location to airport, big clean room
Cons: HATED the visible smell of smoke in the hallways - Smoking rooms are a foreign concept to me. Wish s
Location: Slummy location but there are lots of restaurants to eat at nearby (if you know the language... if not, don't even bother)
Difficult to get to hotel - waited over 40 minutes, and asked two different airport employees to call the hotel 3 different times (twice they said they were "5 minutes away" - not!) but finally the minibus showed up. Hotel is 15 min drive from airport (in good traffic, 25 min in bad traffic) - in a slummy looking area. Doesn't look pleasant, was not encouraged to leave hotel at all. Room was very spacious and accommodating - toiletries were convenient such as toothpaste, slippers, shampoo, free water etc. Very few hotel employees speak English - this was a challenge. Called twice to order room service - hung up on during 1st time and 2nd time they said they do not offer room service! Went to front desk and they said they do! Don't order the roast duck - it was not enjoyable. Very cheap though Easy check in/check out process. Convenient one night stay to be close to airport for flight, I was comfortable and the room and surrounding was quiet. I would not stay here again due to the language barrier. I felt like an outsider and only two or three employees that I encountered spoke English.