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Reviews of Guangzhou Masia Hotel

3.5 out of 5
Guangzhou Masia Hotel
Buiding E, No.10 Xintai Commercial St., Daguang zhong Road, Guangzhou, Guangdong

Reviews

6.0
Rating 10 - Excellent. 1 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 11 out of 29 reviews" "
Rating 4 - Poor. 6 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Luis

Liked: Staff & service
Stayed 3 nights in Aug 2017

6/10 Okay

Teresa, Yorkshire

Liked: Cleanliness, staff & service
Faded glory
The hotel was difficult for the taxi driver to find. If I'd had time I would have browsed for a hotel nearer the Centre and got to the airport via the subway instead. Left too early to try the cafe - but it looked inviting. Air con didn't work well and produced a dusty/burning smell. Corridors pretty scruffy and in need of a clean/renovation. Staff were lovely and professional.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice spot to stay for a couple nights. Hotel staff was extremely helpful and was able to understand English

8/10 Good

Susan, McIntosh, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in authentic Chinese neighborhood.
The staff made every effort to assist us in all facets of our activities, from telling us how to go places to figuring out where to exchange money to arranging for our taxi. Everyone at the hotel was friendly and helpful.

8/10 Good

Tom, Connecticut

Liked: Cleanliness, staff & service, room comfort
Very nice staff!
I commented the room size, chair, and room cleanliness at the original review. The night shift staff manager asked me for further comments and offered to change room for me. The new room was bigger and nicer. She also helped me to connect to the internet by examining different VIFI connections. The front desk staff were all very nice and helpful.

6/10 Okay

michael, houston

Liked: Staff & service, room comfort
it is ok

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
good

4/10 Poor

Edward, Alberta, Canada

Disliked: Property conditions & facilities, room comfort
Had a bed
Was there for two nights. The floor tiles were lifting and looked very dirty (or just worn out) The shower door also doubles as the bathroom door. I am not sure if that was by design or not. There was a door frame with places for hinges but no door. Room was very small to have a King size bed. The one side of the bed was against a wall with a cutout by the head end that I guess was usefull to put extra pillows?

6/10 Okay

isaac, Clarksville VIRGINIA

Liked: Cleanliness
Disliked: Staff & service
No Wi-Fi
Rooms clean, but must specify widow and pay a bit extra or room will have no windows. Also there was no wi-fi working although computer showed strong hotel signal.....We were told it was 'down'. Desk staff were friendly but did not speak English.

8/10 Good

Mariam, Virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for everyone
Little english but very nice staff always ready to help but the breakfast is very limited to Chinese breakfast but can asked for fried eggs and orange juice.

6/10 Okay

Tr

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
HOTEL MASIA
This hotel has a guy named Leon working for them who is fluent in English and was extremely helpful when we needed advice on where to go, he also wrote stuff down for us to just give to the taxi driver and found out info that we required. The breakfast was eggs !!! Also the shower was brilliant top marks.

6/10 Okay

Farouk

Liked: Cleanliness, property conditions & facilities, room comfort
thirty percenter
Was ok for the purpose of attending the Canton fair. Half hour drive by bus provided by hotel which was good. However I was not happy to have been charged for one bottle of water which I used. there were 2 complementary bottles in the room. I left some empties which I got at the fair and Got a rude surprise to have been charged RMB 39 when checking out, deducted from my RMB 200 deposit.Was never told to pay for complementary room water.

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
附贈的水居然已經被喝過，上一位退房後根本沒有被更換。
Stayed 1 night in Oct 2018

4/10 Poor

Alien, 台灣

Disliked: Cleanliness, property conditions & facilities, room comfort
交通不便｜房間不潔
整體— 距離廣州最近的地鐵”黃村站“有段距離、乘坐TAXI大約人民幣20元左右，交通不甚便利；特別是如果想從白雲機場地鐵過來的話。 櫃檯客服部分— 男櫃檯服務態度稍差，但女櫃檯挺好；估計是沒有完整教育訓練 。 房間部分— 室內牆壁上到處有非常多的蟲卵（灰灰常常年掛在牆上的，不知道這叫什麼蟲），很明顯是久未清潔，讓人覺得很難受。隔音很差，所有鄰近間的電視聲音、甚至是手機播音樂的聲音，都聽的很清楚。 空氣品質部份— 因為無窗的關係，一入住時的氣味難聞，得自己噴空氣濾淨噴霧；但因無窗，不易消散。起床會覺得頭暈與精神沒法恢復、估計也是跟無窗的影響很大。 衛浴設備部份— 沒有浴簾與防溢水設計，很容易濺到浴室外，但整體浴室的壁磚的大理石設計與質感不差。 床部份—床墊稍嫌太硬，床單略微泛黃。 唯二可取的是：室內插座很多＆早餐好吃。
Stayed 4 nights in Dec 2017

10/10 Excellent

lai ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Margaret, Guangzhou

性价比尚可
酒店本身设施一般，但价钱还可以，住一晚还可接受，酒店楼下的咖啡厅不错，好吃不贵。

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
适合商务旅行，出差洽公
地点离广州市区稍远，门口招牌告示不明显，绕了一下才找到。整体服务很好，房间干净

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

y, 日本

Disliked: Staff & service, property conditions & facilities
オススメはできない
スタッフは親切に対応してくれますが、 英語が全く通じないのが、外国人旅行者には辛かったです。 最終的には翻訳アプリを使って、何とかなりましたが。 あとは、空港や市街地からのアクセスが非常に不便です。 空港までのシャトルバスも無いとのことです。 部屋は清潔感はありますが、設備が古く、 また眺望も全く期待しないほうがいいです。 目の前が民家です。 往復のトランジットの為予約してましたが、 帰りの分はキャンセルしました。

6/10 Okay

Lukasz, Poland

Liked: Cleanliness, staff & service, property conditions & facilities
całkiem nieźle
Hotel położony na uboczu niedaleko fabryk, nawet kierowcy taxi nie wiedzą jak tam dotrzeć, nam pomogli lokalni przechodnie, nie ma mozliwości podjechać pod wejscie do hotelu. Budynek dość zadbany z miła obsługa widok z okna jest okropny, pokoje także całkiem niezłe dość duże. Sniadania raczej skromnie bez dużego wyboru.Ogólne wrażenie dobre, ale nie polecam na dłużej niż jedna dobe, brak stacji metra i odległość od centrum jest bardzo uciążliwa.

6/10 Okay

Dennis, Danmark

Liked: Cleanliness
OK hotel -kedeligt sted
Et lille hotel, med flinke ansatte (der dog ikke kan meget engelsk) og rimelig standard i forhold til pris, . Dårlig - meget kinesisk - morgenmadsbuffet. Området er dog mildt sagt kedeligt, og langt fra metro station, dog kun ca 15 min fra Pazou messen i taxa. Jeg skulle være der i to omgange på samme tur, men bookede i stedet et andet hotel, efter de første 4 dage.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

jaguarxke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
En øv oplevelse
Det var bare skidt. I forhold til annonveringen med altan eller terasse og to rum var oplevelsen ved ankomsten meget skuffende. Værelserne var små , kun et rum , ingen altan eller terasse. Havde bestilt for flere dage, men flyttede efter 1 dag. Summa sumarum: Total fejlagtig beskrivelse af sted, hotel, faciliteter som hotel.com bør ændre øjeblikkelig. Men personalet var venlig, imødekommende og hjælpsom.

6/10 Okay

Verified traveller

Hotellet var ok det, men det var ikke rom med balkong, ingen svømmebaseng ute eller inne. dette var annonsert på sidene, men altså feil.Men, mye hotel for pegene! Restaurant i 1ste etasje, helt ok med en del internationale retter. Scuttle-buss til/fra canton-messen fungerte bra og var gratis, ca 15/20 minutter til messen.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort