Rooftop pool

Reviews of Hotel Posada Santa Fe

4 out of 5
Hotel Posada Santa Fe
Jardin de la Union 12, Colonia Centro, Guanajuato, GTO

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1003 reviews" "
Rating 8 - Good. 328 out of 1003 reviews" "
Rating 6 - Okay. 114 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Charming old Mexico hacienda, friendly, accommodating staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every minute of our visit.
Stayed 5 nights in Mar 2024
Response from gherrera on 18 Mar 2024
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

10/10 Excellent

Ale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice colonial hotel
Stayed 4 nights in Mar 2024
Response from gherrera on 18 Mar 2024
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in town
Stayed 2 nights in Feb 2024
Response from gherrera on 1 Mar 2024
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

6/10 Okay

Iva

Stayed 3 nights in Feb 2024
Response from gherrera on 27 Feb 2024
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

8/10 Good

Joel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Feb 2024
Response from gherrera on 19 Feb 2024
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

10/10 Excellent

martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 2 nights in Jan 2024
Response from gherrera on 25 Jan 2024
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

10/10 Excellent

Alejandro

Stayed 2 nights in Jan 2024
Response from gherrera on 15 Feb 2024
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We had quite rooms in the back.
Stayed 2 nights in Jan 2024
Response from gherrera on 9 Jan 2024
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
location was amazing, easy check in and out
Stayed 2 nights in Jan 2024
Response from gherrera on 9 Jan 2024
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

4/10 Poor

Rigoberto Ovalle

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Un bote bastante deteriorado y costoso para lo que ofrece. El personal del hotel al llegar fue amable con la intención de vendernos paquetes de visitas a la ciudad pero al hacer el check out tardaron más de 1 hora para traslada los carros del parqueadero al hotel. No recomiendo contratar servicios de turismo con el hotel, muy costoso y mal servicio. En general no recomiendo este hotel.
Stayed 1 night in Jan 2024
Response from gherrera on 9 Jan 2024
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, tomamos nota de sus observaciones respecto a los tours, que no dependen de nosotros. Asimismo, su paciencia para recibir su auto debido a la gran demanda de esos días y lo complicado del trafico. Agradecemos sus comentarios y que los comparta.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from gherrera on 29 Dec 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

10/10 Excellent

Amir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay, clean but old
Stayed 1 night in Dec 2023
Response from gherrera on 28 Dec 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

10/10 Excellent

Heidi

Stayed 2 nights in Dec 2023
Response from gherrera on 28 Dec 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

8/10 Good

Alejandro

Stayed 1 night in Dec 2023
Response from gherrera on 27 Dec 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from gherrera on 18 Dec 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

4/10 Poor

andrea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old facility totally different from the pictures show at website the bathroom is pretty bad and the bed is like a stone
Stayed 1 night in Nov 2023
Response from gherrera on 20 Nov 2023
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que sentimos no haber estado a la altura de sus expectativas respecto a su habitación. Agradecemos sus comentarios.

10/10 Excellent

Pedro

Stayed 3 nights in Nov 2023
Response from gherrera on 18 Dec 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

10/10 Excellent

Rosario

Liked: Cleanliness, property conditions & facilities
Everything is very good I love it
Stayed 1 night in Oct 2023
Response from gherrera on 6 Nov 2023
Thank you for your feedback, Rosario! We are glad to hear that you had a great experience at Hotel Posada Santa Fe. Your kind words are greatly appreciated. We hope to welcome you back soon!

10/10 Excellent

Yessikha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the iconic places in Guanajuato
Stayed 1 night in Nov 2023
Response from gherrera on 6 Nov 2023
Thank you for your review, Yessikha. We're glad to hear that Hotel Posada Santa Fe is located close to the iconic places in Guanajuato. Our team strives to provide a friendly and welcoming service to our guests. We hope to welcome you back on your next visit to Guanajuato.

10/10 Excellent

Brenton, Monterey Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the best location in the garden square. We are very close to the Theatre, University and churches. The hotel is old with lots of colonial charm
Stayed 2 nights in Oct 2023
Response from gherrera on 30 Oct 2023
Thank you for your review, Brenton. We appreciate your feedback about the Hotel Posada Santa Fe. The colonial charm of the hotel adds to its appeal. We are glad you enjoyed your stay.

10/10 Excellent

Takeshi

Stayed 1 night in Oct 2023
Response from gherrera on 18 Nov 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

10/10 Excellent

Diana, alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights. It was in the“Centro” area. We enjoyed every minute of our stay. It was in the heart of the city/town. We liked that we didn’t need to take Ubers anywhere except to the bus station. Staff here is very accommodating. We had no issues with our reservation or stay. This hotel has a restaurant which we used 2x. Food was good, but we wanted to try other restaurants in the area. This hotel also has tours you can book thru them, we had already booked ours thru Viator or else I would have used them. We did however, bought a private tour with them to take us to Leon for shopping. If you’re a light sleeper or don't want the Mexican experience do not book with this hotel. We wanted the whole experience and were very happy!
Stayed 4 nights in Oct 2023
Response from gherrera on 30 Oct 2023
Thank you for your review, Diana. We are glad to hear that you enjoyed your stay at Hotel Posada Santa Fe in the Centro area. Our staff strives to provide great service and it's wonderful to hear that they were accommodating. We apologize if the Mexican experience and noise disturbed your sleep. We understand that it may not be for everyone. We appreciate your feedback and hope to welcome you back in the future.

4/10 Poor

Kristina

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property location, proximity to all shopping, restaurants and other attractions are excellent. However, hotel cleanliness is terrible. You see housekeeping with their buckets and rugs all day long, yet all they do is just make beds and take the trash out. There was dust and dirt everywhere, even in areas that are literally within reach, like the night stands and bed headboards. The bathroom shower was never properly cleaned, the floors had stains from day one until we left, which says no one mops them, otherwise these spots would have been removed at least once during our stay. Overall, the hotel is very old, rooms are super small, and I understand that cannot be changed. But what can and must be changed is the way the hotel is maintained and cleaned. It is an international tourist destination and should feel as such
Stayed 5 nights in Oct 2023
Response from gherrera on 30 Oct 2023
Thank you for your review of Hotel Posada Santa Fe, Kristina. We appreciate your feedback regarding the property's location and proximity to amenities. We are sorry to hear about your experience with cleanliness. We understand the importance of proper maintenance and cleaning, and we apologize for any inconveniences caused. We will address these concerns with our housekeeping team to ensure improvements are made. We value your feedback and will strive to provide a better experience in the future. Thank you for choosing Hotel Posada Santa Fe.

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained. The rooms are very clean. The room we stayed in (room 14) was a bit small but we made it work. The staff is friendly. The location is perfect, walking distance from everything. This is the 2nd time we stay at this hotel. We will definitely stay here again.
Stayed 4 nights in Oct 2023
Response from gherrera on 27 Oct 2023
Thank you for your review, Luz. We appreciate your feedback about the well-maintained property, clean rooms, and friendly staff at Hotel Posada Santa Fe. We also take note of your comment about the room being small but manageable. We're glad to know that the location was perfect for you, being within walking distance of everything. We value your loyalty as a repeat guest and look forward to hosting you again in the future.

10/10 Excellent

Norman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really attentive and Place was close to everything.
Stayed 4 nights in Oct 2023
Response from gherrera on 25 Oct 2023
Thank you, Norman, for your review of Hotel Posada Santa Fe. We appreciate your kind words about the attentive staff and the convenient location of the place. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Amenities, property conditions & facilities
I really liked the location. This hotel is close to a lot of historical places to visit within walking distance.
Stayed 5 nights in Oct 2023
Response from gherera on 25 Oct 2023
Thank you for your review, Elizabeth! We appreciate your feedback on the location of Hotel Posada Santa Fe. We're glad to hear that it is conveniently situated near many historical places to visit within walking distance. We hope you had a great stay and invite you to visit us again in the future.

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved that one of the staff went above and beyond to bring our vehicle where we left it back to the hotel because streets were closed, he also brought our luggage to the 3rd floor and even offered us a tourist attraction trip around the town that was excellent! Cervantino Festival was in full force so we were stationed at the foot of it all, music, food and callejonada tours!
Stayed 2 nights in Oct 2023
Response from gherrera on 19 Oct 2023
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

10/10 Excellent

mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is welcoming and kind. The hotel is a masterpiece of colonial charm. This is our fifth time staying here and we wouldn’t consider anywhere else. Wonderful service, good food and outstanding margaritas.
Stayed 2 nights in Oct 2023
Response from gherrera on 19 Oct 2023
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

4/10 Poor

Carlos

Travelled with family
Liked: Staff & service
A/C too noicy
Stayed 4 nights in Oct 2023
Response from gherrera on 19 Oct 2023
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que sentimos no haber estado a la altura de sus expectativas respecto al aire acondicionado. Agradecemos sus comentarios.

10/10 Excellent

Maricela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent location walking distance from downtown. Very convenient
Stayed 4 nights in Oct 2023
Response from gherrera on 19 Oct 2023
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

6/10 Okay

Miguel F.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unique hotel but old and dated. We had 2 rooms, one had no hot water second room had no cold water. Made front desk aware of water situation but was ignored. Parking is difficult. Would recommend a different more modern hotel.
Stayed 1 night in Oct 2023
Response from Gherrera on 12 Oct 2023
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, tomamos nota de sus observaciones respecto al agua en las habitaciones. Agradecemos sus comentarios y que los comparta.

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and location is a plus
Stayed 7 nights in Sep 2023
Response from gherrera on 25 Sept 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

8/10 Good

Jose E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the only hotel in downtown with parking, the only con is the noice from street, 1st night noisy until midnight, 2nd night no problem at all. Definitely I recommend it. I would come back. Best location.
Stayed 2 nights in Sep 2023
Response from gherrera on 12 Sept 2023
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

10/10 Excellent

Christopher, La Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stately hotel in the middle of the historic area. Easy check-in and out. Lovely room with view of the square below. Nice linens, comfy bed, great shower… everything was perfect.
Stayed 2 nights in Aug 2023
Response from Gherrera on 31 Aug 2023
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

8/10 Good

glen

Stayed 1 night in Aug 2023
Response from gherrera on 4 Sept 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

8/10 Good

Sigrid

Travelled with group
Liked: Amenities
This was only a one night stay as part of a road trip but people in our group had stayed at the Santa Fe before for longer periods and really liked it. Location is ideal, free parking a plus, nice staff, place us a bit dated but clean and comfortable. Wish the bar was in or near the front of the hotel, it seems an afterthought off a utility corridor.
Stayed 1 night in Aug 2023
Response from gherrera on 7 Aug 2023
Thanks for staying with us. We work hard to make our guests happy and take note of your comments about the bar.. We appreciate your feedback!

10/10 Excellent

Juan a

Stayed 7 nights in Jul 2023
Response from gherrera on 23 Aug 2023
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Agradecemos sus comentarios y que los comparta.

10/10 Excellent

Adrian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t good . The chicken was pretty untasted. Overall was good thank you
Stayed 1 night in Jul 2023
Response from gherrera on 4 Aug 2023
Thanks for staying with us. We work hard to make our guests happy and take note of your comments about the food. We appreciate your feedback!

10/10 Excellent

Quinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff
Stayed 3 nights in Jul 2023
Response from Gherrera on 1 Aug 2023
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

8/10 Good

Enedina

Stayed 1 night in Jul 2023
Response from gherrera on 21 Aug 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

8/10 Good

Manuel

Stayed 1 night in Jul 2023
Response from gherrera on 14 Aug 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The lights went out and there was no back up generator. The water was so cold, we could not take a shower. The staff was only able to provide a candle
Stayed 1 night in Jul 2023
Response from Gherrera on 14 Jul 2023
Sentimos que su calificación de una estrella está relacionada con algo que no tiene directamente que ver con nosotros, sino con el servicio de electricidad que en México Ya no funciona 12 horas sin servicio eléctrico no hay generador que hubiera aguantado cualquier reconsideración en su calificación sería grandemente apreciada gracias

10/10 Excellent

Crisanta Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from gherrera on 7 Jul 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from gherrera on 30 Jun 2023
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

4/10 Poor

William

Travelled with family
Disliked: Staff & service
Loud but comfortable. But watch out for taxi scams. The fee from the airport is always around 600 pesos. That’s what it was from the airport to this hotel. When it was time to depart the hotel (11:45 on Sunday, June 4) we asked the front desk clerk to call us a cab. He did and explained that it would be $600, but that $200 was to be paid to his colleague at the hotel who he called the “agent” and the remaining $400 would be paid to the driver. Unusual but okay with me. When we got into the cab the hotel ”agent” stated $600 (in Spanish) so that I and the driver could hear it. I said in terrible Spanish “$200 to you and $400 to him, right?” And he nodded. So, we get to the airport and I hand the driver $500 thinking it’s the $400 plus $100 tip. (Remember these are pesos). The driver says “no, $600.” I say no $400 to you and $200 I gave at the hotel. We argue but the cab driver behind us starts honking his horn because he sees what is happening and our driver suddenly takes the $500 and leaves. I think the driver behind us knew I was being scammed and intervened. I am convinced the guy at the hotel and the driver conspired to cheat us because I’m an older American. I also believe the desk clerk was in on it too. The whole split taxi fee didn’t make sense. It left a bad feeling for us after what was otherwise a pleasant stay. So my rating reflects it and I hope that hotel management responds.
Stayed 2 nights in Jun 2023
Response from gherrera on 5 Jun 2023
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que sentimos no haber estado a la altura de sus expectativas respecto a su experiencia. Sin embargo le rogamos reconsidere su evaluación, ya que como lo menciona lamentablemente la mala experiencia la tuvo con el taxista que quiso abusar de usted. Tal como menciona, y que usted confirmó con su "terrible" español, nuestro empleado quiso dejar claro que el costo total era 600.00 (en efecto, 200 para el empleado que es lo que dan los taxis de comisión) Lamentablemente el taxista al llegar al aeropuerto quiso abusar de usted cobrando de mas, algo que ya estaba fuera de nuestro control, aun así ya emitimos un reporte a las autoridades respecto a ese taxista. Agradecemos sus comentarios y reconsideración.

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2023
Response from gherrera on 2 Jun 2023
¡Gracias por su visita! Nos esforzamos por hacer que su experiencia sea lo más agradable posible, y nos entusiasma haber cumplido sus expectativas. Le agradecemos sinceramente su valoración, que nos compromete y alienta a mejorarnos.

4/10 Poor

Rocio

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2023
Response from gherrera on 2 Jun 2023
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que sentimos no haber estado a la altura de sus expectativas. Agradecemos sus comentarios.

10/10 Excellent

EDITH RUIZ

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable, clean, and had everything necessary. The area is located close to most historical and touristy sites. We loved it so much we came back again from San Miguel Allende since we found guanajuato more interesting.
Stayed 1 night in May 2023
Response from gherrera on 31 May 2023
Thanks for staying with us. We work hard to make our guests happy and take note of your comments. We appreciate your feedback!

4/10 Poor

Griselda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Los cuartos extremadamente pequeños y salían cucarachas de la coladera del shower
Stayed 3 nights in May 2023
Response from gherrera on 31 May 2023
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, tomamos nota de sus observaciones respecto a la habitación y el shower. Agradecemos sus comentarios y que los comparta.