Ratings based on 221 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from US

Great Boutique Hotel

Posted 14-Mar-2017
Great luxury boutique hotel in the absolute best location in Guanajuato, at the Jardin de la Union. Very nice room, huge bathtub, modern furnishings, artsy look of the common areas, and very friendly service. Breakfast at the Casa Valadez next door was included, and super super tasty. At one point I left my credit card behind at a restaurant some ways away from the hotel, but the hotel staff retrieved the card and had it waiting for me at the front desk; amazing! They also helped a lot with travel and restaurant arrangements. Overall, we were extremely pleased with our stay, and we loved Guanajuato so much. Had tons of great food and filled out camera memory cards with fantastic captures. Thank you!!!
4out of 5
Recommended
for Everyone
by A verified traveller from Houston

Hotel in downtown area

Posted 25-Dec-2016
The hotel and staff are great. The only negative....is that you can't park at the hotel....you need to park at a parking garage and walk to hotel. After that, the friendly staff will help with your luggage. Other than that, it's a great place to stay....everything is close by.
5out of 5
by Mario

First trip to Guanajuato

Posted 23-Dec-2016 on Hotels
We stayed at this property from 12/17-12/21 in the following rooms: Lucia (first 3 nights) then Alexia and Sofia the last night. All 3 rooms were GORGEOUS! WO!!! The property is in a superb location, and service is fantastic (5 STARS!). Our concierge "Betty" (Beatriz) was so nice, very knowledgeable, and she made us feel welcome. She assisted us in determining where to go sight seeing, and provided us with a map. In addition, the property helped arrange a tour of the city with a Professor of History, and that was very special as well. Breakfast was included in the property next door: Casa Valadez. That restaurant is beautiful, service was excellent, and the breakfast was a full cook-to-order experience. Very very delicious! I plan to return to Guanajuato, and no doubt that I plan to stay at this excellent property!
5out of 5
by A verified traveller

Great

Posted 22-Dec-2016 on Hotels
Great!!
5out of 5
Recommended
for Everyone
by A verified traveller

Great staff!!!

Posted 21-Dec-2016
The staff was great while we were there. They went above and beyond to help us out.
4out of 5
by A verified traveller

Amazing hotel and staff but noisy room

Posted 14-Dec-2016 on Hotels
This hotel is located in the heart of the historical centre of Guanajuato, which means that one can walk to most of the attractions. The staff were super friendly, especially our concierge Betty, who provided us with great recommendations as to places to visit and restaurants to eat at. What made our experience 4 out of 5 as opposed to 5 out of 5 was the noise penetrating our room. We were located next to the lift, which meant we could hear every single person making their way back to their room from the rooftop bar. The room was also located next to the cleaners' cabinet, and therefore we could hear the cleaners filling up their buckets quite early in the morning. We would definitely recommend this hotel, however, guests should ask for a room that is as far as possible from a lift and the cleaners' cabinet.
5out of 5
by A verified traveller

Convenient and clean

Posted 29-Nov-2016 on Hotels
Hotel 1850 has been by far the best hotel in Guanajuato. Their staff was very welcoming and friendly. We were celebrating our marriage anniversary. They upgraded us to an amazing city view room. We were very pleased with their hospitality. We will definitely stay here again. Beatriz, the concierge, was amazingly helpful and friendly.
Comment from Hotel Management
04-Dec-2016 by General Manager, Hotel Management
Dear Guest It is an honor for us to read your comment, we greatly appreciate having chosen to stay and enjoy this magical and amazing city and we hope to have the opportunity to welcome you again. On behalf of Beatriz and all the staff 1850 sent to you the most affectionate greetings . Thank You!
5out of 5
Recommended
for Everyone
by A verified traveller from Dallas, Texas

Perfect location!

Posted 24-Nov-2016
Excellent customer service! The rooms were beautifully decorated and the bed was very comfortable. The complimentary breakfast offered next door at restaurant Casa Valadez is delicious. Will definitely stay here next time I visit Guanajuato.
Comment from Hotel Management
04-Dec-2016 by 1850 Hotel Boutique, Hotel Management
Dear Guest, We deeply want to thank you for your preference and time to share with us your experience during your stay with us. All the family 1850 send to you greetings and we hope to have the opportunity to welcome you back soon. Warm Regard!
5out of 5
Recommended
for Everyone
by A verified traveller from Bonita, CA

Excellent!!'

Posted 13-Nov-2016
This quaint little hotel has a great location in the downtown area. You are in the Jardin and couple of steps from Teatro Juarez. The entire staff is superb. Everyone wants to ascertain that your stay is enjoyable and go out of their way to provide you excellent service. The ladies in the spa were so sweet, and added to the relaxing experience. Do not miss this place. The only downfall is that the acoustics are not the best, and you can hear the people when they arrive in their room late.
Comment from Hotel Management
04-Dec-2016 by 1850 Hotel Boutique, Hotel Management
For all the staff is a great pleasure to have opinions like yours because every coworker tries the best to find the way to help you in any request, when you ask for something our task is to help you in any case and we do that with joy. Thank you so much for choosing us.
5out of 5
Recommended
for Everyone
by A verified traveller from San Antonio, United States of America

Posted 08-Nov-2016
Staff was exceptional. Everything about the stay was great. Will stay again at 1850
Comment from Hotel Management
04-Dec-2016 by 1850 Hotel Boutique, Hotel Management
This will be always your place in Guanajuato and we will be more than happy to welcome you back again. Best Regards!