Ratings based on 84 Verified Reviews

3.3 out of 5
63% of guests recommend
3.7 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Shower water poor pressure

Posted 16-Mar-2018
When I showered during night and morning there was not hot/cold water pressure causing me huge trouble.
Comment from Hotel Management
04-Apr-2018 by KLara Reservaciones, Hotel Management
We are sorry about the probles, we will work at that points.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto Canada

Lovely Guanajuato

Posted 14-Mar-2018
The parking is ample. Rooms clean and comfortable. 15 minute down hill walk to El Centro. 50 peso cab ride back. Would stay again.
Comment from Hotel Management
04-Apr-2018 by KLara Reservaciones, Hotel Management
Thanks for your comment!
4 out of 5
by A verified traveller

Great service

Posted 24-Jan-2018 on Hotels
Front desk and service was great
4 out of 5
by Carlos

Inexpensive

Posted 03-Dec-2017 on Hotels
Good for the price
2 out of 5
by A verified traveller

Posted 02-Jun-2016
Pros: nothing
Cons: add wifi to the rooms
I just found pretty uncomfortable that the rooms doesn't have WiFi .. I don't know what they do that , the rates of the hotel it is not as cheap for not having so basic services. plus the day I got there, it was an event going on with this noise sound, which didn't stop til 2am..
4 out of 5
by Ermes from San Francisco, CA

I would stay here again

Posted 31-Dec-2015 on Hotels
Stay was to celebrate my wedding anniversary. This hotel is a 20 minute walk to downtown. Counted the walk as part of my exercise. The hotel offered wifi but only in the hotel lobby. I would of preferred wifi in the rooms. The front desk and housekeeping personnel was very attentive. The hotel has a restaurant onsite and offers vending machines. The location is great for relaxation and minimal noise. The housekeeping room was right behind my room which was very loud in the morning as the personnel was very talkative. Front desk was able to check us in at 9am versus 3pm. We were very pleased as we were able to freshen up before touring beautiful Guanajuato. I would consider this place again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Posted 01-Dec-2015
Pros: The number one thing I liked was the friendly and helpful staff in the front desk. Especially Josefina who assisted us with our Independence tour.
Very good location. I liked the place in the parking area.
4 out of 5
by Paul

Posted 01-Aug-2015 on Hotels
Dated, but good, the buffet needs improvement
3 out of 5
Recommended
for Everyone
by A verified traveller from Bucerias, Nayarit Mexico

Nice older hotel.....

Posted 15-Jun-2015
Pros: Nice older hotel with a great pool and a play area for children.
Cons: Hot water was almost non existent and Wi-Fi was only available in the lobby, not in the rooms. That made internet connection a bit difficult.
Location: Location was a few minutes by taxi to the central area. Is very close to a nice super market for food and supplies.
This is a nice hotel with some limitations, see below. We ended up parking our car at the hotel and taking a taxi downtown to explore. The front desk staff will call the taxi for you. The pool here is very nice and for kids a small pool just for them. A buffet breakfast is served in the morning but is pretty basic for 120 pesos. There is a small restaurant on site that has a nice variety of food as well. We spent 2 nights and enjoyed our stay.
4 out of 5
by Luis

This traveller left a rating score only Posted 22-Apr-2015 on Hotels