Dining

Reviews of El Mesón de los Poetas

3 out of 5
El Mesón de los Poetas
Positos #35 esq. Juan Valle, Centro Histórico, Guanajuato, GTO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 783 out of 1001 reviews" "
Rating 8 - Good. 169 out of 1001 reviews" "
Rating 6 - Okay. 29 out of 1001 reviews" "
Rating 4 - Poor. 9 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast was included
Stayed 4 nights in Mar 2024

6/10 Okay

Ross, Poulsbo

Travelled with partner
No ventilation in our room. Noisy. We booked a suite through Expedia. When we arrived they did not have our reservation. Waited for hours only to be offered an inferior room. Good breakfast however.
Stayed 7 nights in Mar 2024

10/10 Excellent

Giselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful and very attentive!! I will definitely recommend staying here and will return for future stays!
Stayed 2 nights in Mar 2024

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, tiled, with meandering stairways and hallways. Nice artwork throughout. My room was large and gorgeous. But the neighborhood is quite noisy with yelling tourists, students and dogs barking. No hot shower but this may have been user error as faucets are not labeled.
Stayed 1 night in Mar 2024

6/10 Okay

Dagoberto

Stayed 4 nights in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved this hotel ! In a city designed like an Escher painting this place is like a painting within the painting. It’s just fun walking around the place and enjoying all the art and artifact filled nooks and crannies . Spotlessly clean and well maintained it is also a center of music , poetry and culture for the city . Finally, the staff go well beyond the call of duty to be helpful . Five stars all the way !

10/10 Excellent

Mary T.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My biggest quibble with my room is it had no chair. My room was very quiet but my friens room faced the street and said it was pretty noisy until late. This hotel is very quirky with a labyrinth if rooms, which means quite a lot of climbing steps.
Stayed 2 nights in Feb 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Maria E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service super clean delicious breakfast totally recommend this hotel it’s close to everything
Stayed 3 nights in Mar 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the terrace, stairs, paintings, and friendly staff. They were very friendly.
Stayed 3 nights in Mar 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
Hi:Thank you very much

10/10 Excellent

Danna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel in the heart of the city. It feels very local and special. There is a lovely courtyard where breakfast is served and there is a rooftop patio as well. Some of the rooms have inner courtyard windows and some have windows to outside. Our suite on the 2nd floor had a wonderful window to the street with awesome views. It was noisy all night, but we chose to sleep with the windows open! All the rooms are different, so I cannot speak to what you might get. They could use some ceiling fans in the rooms. The breakfast was very good and the staff was very friendly. We would stay here again.
Stayed 3 nights in Mar 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
Hi:Thank you very much for sharing your convenience in our facilities.

10/10 Excellent

Shea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Walking distance to everything. Helpful staff.
Stayed 6 nights in Feb 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
HiThank you very much for sharing your convenience in our facilities.

4/10 Poor

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
Hi:Thank you

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
Thank you

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Clean, quiet rooms. Could use water bottle refining stations on each floor. Good value for money.
Stayed 2 nights in Feb 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
Hi:Thank you

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Una excelente experiencia, todo el staff super amable, la habitación super limpia, cerca de todo en el centro de Guanajuato, definitivamente regresaremos !!!
Stayed 3 nights in Feb 2024
Response from Lucia Zárate on 26 Feb 2024
Buenas tardes:Muchas gracias por compartir por su experiencia.Saludos cordiales

10/10 Excellent

Mark William

Liked: Amenities
Trust me, just stay here. It’s a gem.
Stayed 7 nights in Feb 2024
Response from Lucia Zárate on 26 Feb 2024
Hi:Thank you

10/10 Excellent

Rubi E Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, everything very clean, felt very safe... this hotel has a terrace very nice view of the city. Everything is withing walkable distance. Definitely recommend.
Stayed 3 nights in Feb 2024
Response from Lucia Zárate on 26 Feb 2024
Hi:Thank you very much for sharing your experience

10/10 Excellent

Maria

Travelled with group
Liked: Amenities
Everything was beautiful. The location was perfect.
Stayed 3 nights in Feb 2024
Response from Lucia Zárate on 26 Feb 2024
Hi:Thank you for your message

8/10 Good

William, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Spacious rooms and loads of common space. Unfortunately they couldn’t accommodate a short early check-in and had us wait till 3:10 to get in our room.
Stayed 1 night in Feb 2024
Response from Lucia Zárate on 17 Feb 2024
Buenas tardes:Sorry, now our rooms were vacated late and my colleagues are doing their best to clean their rooms.

10/10 Excellent

Debrah

Liked: Cleanliness, staff & service, property conditions & facilities
From the minute we entered the hotel the staff were very helpful and friendly. The beds were very comfortable and the room was clean and well appointed. The location could not have been any better we could walk to all the hot spots. The only one concern was some of the quests would slam the doors which was noisy in our room Thank you El Meson de los Poetas.
Stayed 4 nights in Feb 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
Hi:Thank you

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Feb 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
you are wellcome

10/10 Excellent

Stuart, Tulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent service, wonderful breakfast, and a lovely and unique interior. Great views from the roof terrace. Would highly recommend!
Stayed 2 nights in Feb 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
HI:Thank you very much

8/10 Good

Jolanta, arlington hts.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
Muchas gracias

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
Gracias

10/10 Excellent

Walter

Stayed 3 nights in Jan 2024

10/10 Excellent

Esaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy limpio y personal atento. La decoracion del restaurant muy bonita
Stayed 1 night in Jan 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
Muchas gracias por sus comentarios

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Eleuterio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
Gracias

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
HI:Thank you

10/10 Excellent

CHIAEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior is so beautiful.
Stayed 2 nights in Jan 2024
Response from Lucía Zárate on 18 Mar 2024
Thank you

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting colonial style building with a lovely roof area. Breakfast was great, if the hotel is busy (normally) a buffet having fresh fruit, pancakes, scrambled eggs and mexican specials. Filter coffee needs to be stronger though. The breakfast staff were amazing. Great location in the centre. Only downside was the occasional combination of the all tiled floors and selfish guests on the floor above, noisily moving chairs,and tables at late hours.. Would stay here again..
Stayed 4 nights in Jan 2024
Response from Lucia Zarate Carrillo on 18 Mar 2024
HI:Thank you very much for sharing your convenience in our facilities.

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Hotel Mesón de los Poetas on 17 Jan 2024
Muchas gracias por su evaluación, fue un placer atenderle, esperamos nos pueda visitar nuevamente en un futuro.

2/10 Terrible

Tanya

Disliked: Staff & service, property conditions & facilities
I asked for a heater they told me they didn’t have any. I called bc everyone else except me received a tooth brush and they said they will support me , they charged me when they didn’t charge the rest of the people. When showering the water will come out the shower. I called and they said they had a heater for me bc I was upset. I honestly wouldn’t recommend this hotel. The staff was nice but overall not a food experience .
Stayed 2 nights in Jan 2024

6/10 Okay

roberto

Stayed 3 nights in Jan 2024
Response from Hotel Mesón de los Poetas on 9 Jan 2024
Muchas gracias por su evaluación, fue un placer atenderle. Esperamos nos pueda visitar en un futuro.

10/10 Excellent

Mariela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff and the vibes. We definitely felt welcomed and loved the location of the property. It was walking distance from everything which was convenient.
Stayed 1 night in Dec 2023
Response from Hotel Mesón de los Poetas on 31 Dec 2023
Thank you so much for your kind words! We're thrilled to hear that you loved our staff, the vibes, and the convenient location. We hope to welcome you back soon!

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is possibly one of the loveliest hotels I have ever stayed at. It was decorated in historical Mexican style, the rooms were clean, comfortable, had coffee, portable heater, and fan, extra pillows and blankets. The restaurant provided an excellent buffet breakfast. I was traveling with 2 vegans and they were impressed with their food options. The staff was very helpful, they even offered to take our clothes to the nearby laundromat to have them washed and dried. Excellent.
Stayed 2 nights in Dec 2023
Response from Hotel Mesón de los Poetas on 6 Jan 2024
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that our hotel left such a lasting impression on you, and we appreciate your kind words.It's fantastic to know that our restaurant's buffet breakfast met your expectations. Our team is dedicated to providing excellent service, and we're glad to hear that contributed to a memorable stay.Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Mesón de los Poetas on 31 Dec 2023
Muchas gracias por su evaluación, fue un grato placer atenderle. Esperamos nos vuelva a visitar en un futuro.

10/10 Excellent

JOSEPH

Stayed 2 nights in Dec 2023
Response from Hotel Mesón de los Poetas on 31 Dec 2023
Muchas gracias por su evaluación, fue un placer atenderle. Esperamos que nos complazca con su visita nuevamente en un futuro.

10/10 Excellent

JORGE

Stayed 3 nights in Dec 2023
Response from Hotel Mesón de los Poetas on 31 Dec 2023
Muchas gracias por su evaluación, fue un placer atender. Esperamos nos permita nuevamente atenderle en un futuro.

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Hotel Mesón de los Poetas on 31 Dec 2023
Muchas gracias por su evaluación, fue un placer atenderle. Esperamos nos pueda visitar nuevamente en un futuro.

10/10 Excellent

Yanelli Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 5 nights in Dec 2023
Response from Hotel Mesón de los Poetas on 27 Dec 2023
Thank you for your kind words! We're delighted to hear that our staff was helpful and friendly during your stay. We appreciate your positive feedback and hope to welcome you back soon.

8/10 Good

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property but it’s quite noisy. There’s a lot of noise going on inside the property very early in the morning. I’m not sure if it’s staff or something else but they woke me and my daughter up when we were trying to sleep in.
Stayed 1 night in Dec 2023
Response from Hotel Mesón de los Poetas on 25 Dec 2023
Thank you for your feedback. We're delighted you found our property beautiful. We sincerely apologize for the early morning noise disturbance. Your comfort is our priority, and we hope to welcome you back for a quieter experience.

8/10 Good

Jenny Pate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family sized room in a great location! Room was a bit dark and we could hear loud music from a nearby party. Space heaters provided as there is no other heat, which seems typical in Mexico.
Stayed 3 nights in Dec 2023
Response from Hotel Mesón de los Poetas on 24 Dec 2023
Thank you very much for your review. We're glad you enjoyed your stay with us. We hope that in the future, you'll allow us the opportunity to serve you again and exceed your expectations.

10/10 Excellent

Mavie Isabel

Stayed 3 nights in Dec 2023
Response from Hotel Mesón de los Poetas on 21 Dec 2023
¡Queremos expresar nuestro sincero agradecimiento por la calificación perfecta que nos otorgó en su reciente estancia! Nos alegra saber que su experiencia con nosotros fue tan positiva.Valoramos profundamente su opinión y apreciamos el tiempo que se tomó para compartir su calificación.Esperamos que su tiempo con nosotros haya sido tan agradable como fue para nosotros tenerle como huésped. Si alguna vez decide volver, estaremos encantados de recibirle nuevamente y hacer que su próxima visita sea aún más memorable.Gracias una vez más y esperamos verle pronto.

10/10 Excellent

Ana

Travelled with family and small children
It was excellent!!!
Stayed 1 night in Dec 2023
Response from Lucia Zarate on 20 Dec 2023
HI:Thank you very much for your message

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in perfect location
Stayed 3 nights in Dec 2023
Response from Lucia Zarate on 20 Dec 2023
HI:Thank you

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was nice but very noisy. Breakfast was ok, hindsight says we should have just gone to a bakery.
Stayed 2 nights in Dec 2023
Response from Hotel Mesón de los Poetas on 12 Dec 2023
Thank you for sharing your feedback. We apologize for the noise disturbance during your stay; we're actively addressing this issue. Your suggestion about breakfast is noted, and we'll strive to enhance our offerings.We appreciate your insights and hope to have the chance to provide you with an improved experience in the future.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is surprisingly beautiful. The rooms are comfortable and well equipped. The staff very friendly and helpful.
Stayed 3 nights in Nov 2023
Response from Hotel Mesón de los Poetas on 12 Dec 2023
Thank you for your 5/5 rating! We're thrilled you found Mesón de los Poetas surprisingly beautiful. It's great to know you enjoyed the comfortable, well-equipped rooms and experienced friendly and helpful staff. We look forward to welcoming you back!

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel Mesón de los Poetas on 12 Dec 2023
¡Agradecemos su calificación perfecta de 5/5! Nos alegra saber que su experiencia en Mesón de los Poetas fue excepcional. Esperamos recibir su visita nuevamente pronto.