Ratings based on 252 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Ventura CA

Guanajuato

Posted 29-Mar-2018
Great hotel. The staff of the hotel was great. Lots of great character. The location is excellent if you want to enjoy the heart of the historic city center.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2018
Hotel was in great location. Room was very nice. Shower head could have been better. Hot tub in pool area was only luke warm. Staff was very friendly and overall great stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Killeen, TX

Posted 20-Feb-2018
The staff was amazing and courteous. We close to the centro. Would definitely stay there again.
1 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2018
LOVED IT WOULD STAY AGAIN. SERVICE WAS EXTREMELY INCREDIBLE. EVERYONE SO HELPFUL.
5 out of 5
by A verified traveller

Love the location!

Posted 11-Jan-2018 on Hotels
The location of the hotel is great, I really enjoyed that. However this location is not parking friendly and having to make parking arrangements on your own is very difficult. Knowing this place is very touristy, I would think the hotel would make more of an effort to facilitate parking for their guests like having a partnership with a nearby garage, set rates, etc. Keeping in mind that this is only an issue if you are having to deal with a vehicle in the first place. Transportation within the city, walking or public transportation, is very easy. Despite the rental inconvenience, I would stay there again for sure!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with perfect location

Posted 25-Dec-2017
The hotel is in the city center and just takes 1 min to go to the famous cathedral, 3 min to the pipila cable station. You can enjoy the town easily living there
5 out of 5
by A verified traveller

Posted 12-Dec-2017 on Hotels
Very good. Excellent service.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Dec-2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Good location

Posted 28-Nov-2017
Pros: The location and the staff
Cons: The room lighting, the beds, and the ventilation
The location was great just steps from the plaza, but the beds are not comfortable and the rooms were stuffy. The staff were very attentive so a mixed review
3 out of 5
Recommended
for Everyone
by A verified traveller

Edelmira Hotel in Guanajuato, Mexico

Posted 19-Nov-2017
Pros: Location. Staff was helpful and friendly. Nice tiles used behind the reception desk.
Cons: Windows that could be opened in bedroom. A little artwork or color in the rooms so that they are no so dull.
Location: Walk to central plaza and restaurants. Easy access to lots of shops, churches, places to eat. The Teatro Juarez is right around the corner.
This is a centrally located hotel steps from the main square, the Teatro Juarez and within the Historic District. We had a room with a king-sized bed on the interior. The room was clean and the bed was comfortable. Staff was courteous, friendly and helpful. We had excellent water pressure and hot water when showering. The room, however, did not have an window you could open for fresh air (a minus as far as we're concerned) and the room was very plain -- no color, no art, nothing that would give you a sense of history or of being in Mexico. Breakfast (included in our rate) was unimaginative but fine: fresh juice, and fresh fruit, a choice of eggs, waffles or pancakes.