Ratings based on 182 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Nice elegant good location

Posted 15-Jan-2017
The hotel is Nice and elegant, located in the Heart of Guanajuato, walking distance to everthing. Good service, good breakfast, good price overall a Nice experience and will definitley come back.
5out of 5
Recommended
for Everyone
by A verified traveller from Chapala, MX

In town but quiet.

Posted 26-Dec-2016
Excellent room. Very comfortable bed. Extremely clean. Staff was very courteous. And the Spanish Colonial Town is one of the most entrancing I've ever visited. A truly remarkable sight that more people should know about and visit. I felt as if I were back in the 15th century but with a modern-day flaire!
5out of 5
Recommended
for Couples
by A verified traveller

LUNA DE MIEL!!!!

Posted 13-Dec-2016
Pros: Me encanto el color y la decoracion de las habitaciones. La comida esta riquisima
Cons: Nada todo esta lindisimo
Desde que llegas al hotel te enamoras, tiene unas instalaciones preciosas la atención de las personas que te reciben es muy agradable. La habitación de lujo no quieres salir de ahi definitivamente regresare cada aniversario por que vale mucho la pena. La zona de la alberca super limpia y hermosa. definitivamente fue una luna de miel espectacular. y la comida de 10
5out of 5
Recommended
for Everyone
by A verified traveller from dallas

Great hotel; bad TV

Posted 05-Dec-2016
The hotel was great is every aspect and is in a really good location. The pool was like a giant hot tub! The only bad thing is that the TV had only two English channels: a televangelist channel and Fox News. And both of those were very staticky. But who need TV in Mexico?
4out of 5
Recommended
for Everyone
by A verified traveller from Houston, United States of America

Hotel in center of Guanajuato

Posted 24-Nov-2016
Great location. With breakfast. Windows do not open
4out of 5
Recommended
for Everyone
by A verified traveller from San Miguel de Allende

Buena opción para conocer la ciudad.

Posted 16-Nov-2016
Pros: Servicio, decoración.
Cons: Estacionamiento.
Location: Esta cerca de todo, puedes caminar a los restaurantes y atractivos principales del centro de Guanajuato.
El hotel esta en pleno centro de Guanajuato en una zona peatonal, tipo callejón, lo cual esta excelente si quieres caminar y conocer la ciudad, el problema es si vas en coche porque no hay acceso hasta la puerta del hotel, así que tienes que buscar estacionamiento, pagar 25 pesos la hora y caminar hasta el hotel o te ofrecen la opción de estacionar en otro hotel de la misma cadena que esta como a 20min y de ahí debes tomar un taxi hasta el hotel, lo cual puede ser un tanto fastidioso, creo que el hotel debería ofrecer un servicio de transporte o valet parking. Las habitaciones son cómodas, la decoración es linda y los alimentos son buenos, sin llegar a excelentes. Lo recomiendo si no viajas en coche.
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in city center

Posted 08-Nov-2016
This hotel was wonderful! Gorgeous, comfortable, great location, and delicious food!
5out of 5
Recommended
for Everyone
by A verified traveller from Tustin, CA

Perfect place to stay.

Posted 08-Nov-2016
Pros: Great location, clean and updated rooms, friendly and helpful staff.
Cons: Nothing we didn't like, everything was amazing!!! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Location: In the center of the city, everything is close and safe.
4out of 5
by A verified traveller

Posted 23-Sep-2016 on Hotels
Excelentemente, lo único es que no tiene estacionamiento ni con valet parking.
4out of 5
Recommended
for Couples
by A verified traveller from San Francisco, CA

Great location and staff

Posted 10-Sep-2016
Pros: Great staff, location, and very clean.
Cons: There need to be additional mirrors in the room besides the bathroom.
Location: Everything in Guanajuato is walking distance from here. Great central point to see all of the sites.
Great hotel, perfect location in the Jardin de la Union. Staff are very attentive and accommodating. I would highly recommend staying here.