Ratings based on 199 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from mcallen

Great location. Lovely room

Posted 26-Apr-2017
Pros: Clean , location, staff very helpful
Close to many downtown points of interest Make sure to go on Tuesday or after many attractions were not opened
5 out of 5
Recommended
for Everyone
by A verified traveller from Long Beach, CA

Nice hotel right by plaza

Posted 04-Apr-2017
The hotel is very clean and updated. They provide complimentary wifi, great breakfast, in-room snacks and bottled water. We would go back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location on the plaza!

Posted 23-Mar-2017
Pros: Location and pleasant staff & atmosphere.
Cons: Remove area rugs in guest rooms. I stumbled many times! A small refridgerator in our room would have been very nice....especially since I became ill.
Location: Wonderful shops, museums, restaurants & cafes nearby....all within walking distance.
Very pleasant and helpful staff. Meals were fresh and made to order...delicious too.
5 out of 5
by Thomas

Very pretty room, wonderful staff, great area

Posted 23-Feb-2017 on Hotels
The hotel room sure is pretty - it really feels high end. The area is also perfect for touring the town. Also, service was exceptional There was one downside to this room, though. It is across the street from a club, which had some very loud music playing until late at night. However, you could also be lucky to get some Mariachi music, too. If you are a light sleeper, they provide complimentary ear plugs.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location, nice hotel, friendly staff.

Posted 23-Feb-2017
Great location, nice hotel, friendly staff. However, there fixed windows look out to the interior patio and there is no fresh air provided to the room. It is expensive.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, Texas

Excellent hotel, excellent location

Posted 17-Feb-2017
Pros: Location. Friendly Helpful Staff. Room Quality. Full Breakfast.
Location: Central location makes walking around town very easy. Tons of restaurants within short walk. Mariachi bands and street performers all closeby.
I picked this hotel because of the good reviews and also I liked the central location near the Jardin de la Union, Teatro Juarez, with a ton of restaurants of all types and prices within walking distance. Also, the funicular to La Piplia monument is about a 2 minute walk. The staff is exceptionally friendly and helpful, our room was spacious with a large bathroom, very comfortable firm beds, A/C worked perfectly, and housekeeping cleaned daily. Full breakfast (American or Mexican) with eggs, ham, bacon, frest fruit and juice and coffee was very convenient as well as very tasty! Also the layout of the hotel is unique and interesting... and a terrace on the 3rd floor for relaxing with a good view of the town.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orange, CA

Sweet Locale, Close to Jardin

Posted 03-Feb-2017
Pros: The intuitive, efficient service and the rooftop terrace.
Cons: The "inner rooms" felt cold and modern to us, but we understand that some people like that.
Location: The location is right near the jardin with it's activities and restaurants and you can walk to the nearby theatres, museums, shops, and university.
We spent four days at Hotel Edelmira in Guanajuato near Christmas, following a week in San Miguel de Allende. The hotel is modern, and our first room felt too sleek for our taste, so the management moved us (with no penalty) to a smaller room with a balcony at the front of the hotel. While the street noise could be heard at night, the arched doorway and tall windows that opened on to the street filled us with joy. Our hotel stay included breakfast each morning, and it was a full breakfast served graciously in a modern comfortable dining room. The staff was uniformly helpful and intuitive about our needs, thereby "skating over" the fact that we did have a very comprehensive Spanish vocabulary. The best part of the hotel for us was the discovery of the beautiful rooftop terrace. We used the terrace for several hours each day to catch up on some neglected correspondence. Servers took care to efficiently bring us delicious food and drinks, although we were sometimes the only people up there enjoying the 180 degree view of the colorful city during the day.
5 out of 5
Recommended
for Everyone
by A verified traveller from Rolling Meadows IL

Great hotel and staff, absolutely best location

Posted 02-Feb-2017
Pros: Location, staff, elegance
Cons: hmm, nothing I can think of
Location: Right on the edge of Jardin de la Union, walkable to almost every main attraction in Guanajuato. And easy to find, especially at night.
This hotel is less than 2 minutes from Jardin de la Union, but surprisingly is in a quiet spot (just around the corner). Check in and check out were great and efficient, the whole staff was pleasant and helpful all the time. It's an upscale hotel, but it does not have a normal hotel feel, as the rooms twist and turn around so I was in a little hallway as the only room (halfway up and down from the elevator). Breakfast was a great (free) addition - assorted juices and fruits, yogurt, granola, cereals, rolls, and several cooked to order options.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice elegant good location

Posted 15-Jan-2017
The hotel is Nice and elegant, located in the Heart of Guanajuato, walking distance to everthing. Good service, good breakfast, good price overall a Nice experience and will definitley come back.
4 out of 5
by A verified traveller

Location, location,location

Posted 29-Dec-2016 on Hotels
Location was perfect and staff was very good, rooms where great