Ratings based on 637 Verified Reviews

3.9 out of 5
69% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Great Hotel!

Posted 06-Feb-2018
We spent one day one night at Camino Real Hotel and we loved it... rooms are big and clean!
3 out of 5
by A verified traveller from chicago, illinois

Ok hotel

Posted 03-Jan-2018
Hotel is ok but I probably would not stay there again. Our room smelled during certain times of the day. The bathroom had a little mold on the walls. I almost request for a change but stuck with it since we were not in the whole day and didn’t want the trouble of having to pack everything. Pool was nice which is probably why it made it ok. The restaurant had half of the items we asked for and then it was overpriced. Overall not the best experience.
3 out of 5
by A verified traveller from florida

bed customer service in the registration

Posted 14-Dec-2017
Pros: the restaurant, and the location
Cons: yes direct phone line with the bell man for assistance
Location: the hotel is close to everything so I chose this hotel for the first time I travel frequently for business
I called and called trying to communicate whit receptionist and without luck, We needed help with our bags we arrive to report out departure she said she was alone she did not have time to answer the phone some one did not get to work, for costumers we not want to hear that
4 out of 5
by Wilmer

Posted 19-Nov-2017 on Hotels
They don't have people to receive the guest and help us with the bags.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Wedding weekend

Posted 24-Oct-2017
Excelente location very close to everything. Excellent personnel and service. Highly recommend this hotel, very clean and modern.
5 out of 5
by RAMON

It was really amazing ,clean modern . No complaint

Posted 24-Oct-2017 on Hotels
Hotel was nice and clean . Walking distance to atractions not to bad.
5 out of 5
Recommended
for Everyone
by A verified traveller from SOMERTON, AZ

HISTORY

Posted 19-Sep-2017
Pros: its beauty and tradition
Cons: coffee in the room for when we wake up
Location: very close to all the points of interest
very beautiful city with its old traditions and stories that go back hundreds of years back. the people very friendly and polite and their food was delicious. planning to go back pretty soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Would stay again

Posted 07-Sep-2017
The staff was quick to complete any issues.our A.C. unit was leaking. I informed the front desk and A.C. was fixed by noon.
4 out of 5
by A verified traveller

Good and not so good

Posted 06-Sep-2017 on Hotels
The location is great but the AC was not working on any of the 2 rooms. Also the housekeeping did a poor job.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Aug-2017 on Hotels