Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by Elsa from Costa Rica

Amazing surprise!

Posted 10-May-2016 on Hotels
The hotel is at the heart of downtown, has parking that is included and right besides the hotel. The breakfast was AMAZING, service was incredible. The only downside is the fact that it has no elevator so it is something to take into consideration. Because the city is UNESCO patrimony the building cannot be altered, so it´s understandable yet still something to take into consideration. The hotel is near enough where you don´t have all the noise from the main plaza, but it takes 3 minutes to get there. I would recommend this hotel in a heartbeat!
4out of 5
by A verified traveller

Nice ambiance, good service, good location

Posted 10-Apr-2016
Pros: Armando is the best concierge. He is extremely helpful and charming. We liked the location, the good breakfast and the very comfortable bed.
Cons: There is no elevator. If you have difficulty walking, ask for a room on the first floor. There are 4 floors. The hotel carries your bags to the room.
Location: Good restaurants, shopping, music within 2 blocks. We walked most places. Cabs are plentiful and cheap.
We had a very nice stay in this hotel. Our room was upgraded, and we enjoyed eating breakfast out on our terrace. It is a converted hacienda, and each room is different. Nice bath products and large rooms with comfortable beds and linens. We took a first-class bus for $7 from Guanajuato to San Miguel. The ride take 11/2 hours, and the bus is better than the ones in USA; reclining seats, TVs, refreshments. No need for cars in Guanajuato or San Miguel.
5out of 5
by Chris

This traveller left a rating score only Posted 05-Apr-2016 on Hotels
5out of 5
by Andrea from New York City

A memorable stay

Posted 18-Mar-2016 on Hotels
Beautiful grand building; beautiful huge room and bathroom with very high majestic ceilings; nicely decorated; very comfortable bed and pillows; good wifi. The staff were all very kind and helpful; they even let us keep our room until our night flight out (which no hotel ever does)--much much appreciated. The hotel is located very close to the jardin, restaurants, stores, and other sights. The breakfast was the best we had at any hotel in Mexico--compliments to the chef. Despite the unexpected cold and rainy weather (and snow flurries even), we had a wonderful time here (and the bad weather forced us to spend a whole afternoon in the room, which we wouldn't have otherwise done, but was very relaxing and welcome).
4out of 5
by Carlos from Querétaro

Un excelente hotel en el centro

Posted 14-Mar-2016 on Hotels
En general es un buen hotel , bien ubicado , con camas muy adecuadas para descansar, es un hotel boutique bonito y con excelente atención, quizá para que la relación calidad precio sea excelente solo faltaría una tina en el baño para relajarse , la decoración de la habitación también podría mejorarse un poco, pero en general es una excelente opción.
4out of 5
by A verified traveller from portland, or

Nice updated hotel

Posted 02-Mar-2016
Right in the middle of the beautiful historic center
5out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Feb-2016 on Hotels
5out of 5
by A verified traveller

Posted 17-Feb-2016 on Orbitz
great experience nice servive nice breakfast. very gentle counter service
4out of 5
by A verified traveller from MN

Great staff, and very nice rooms

Posted 08-Feb-2016
This hotel was excellent, more than you should expect for Guanajuato City. The rooms are very new, and very clean. The staff goes way out of their way to make sure your stay is comfortable. Easy to get to if you're driving, and they handle the parking for you.
5out of 5
by Gustavo from Santiago

Hotel de Categoría para visitar un gran lugar

Posted 12-Jan-2016 on Hotels
Estupenda atención y organización de servicio. Aún cuando el hotel no cuenta con estacionamiento, el personal se preocupa de recibir y traer el vehículo cuando es necesario. La calidad de la atención de su personal es superior y la factura del hotel es de gran nivel. Excelente ubicación, sin duda volvería al mismo lugar. Felicitaciones!