Ratings based on 81 Verified Reviews

4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 09-Jan-2018
GREAT LOCATION, BEAUTIFUL DECOR AND WONDERFUL STAFF
Comment from Hotel Management
10-Jan-2018 by Atención a Clientes, Hotel Management
Thank you for your comments regarding our hotel and our guest´s attention, it´s a pleasure to hear about it.
5 out of 5
by Gary

Fabulous Guanuato

Posted 20-Nov-2017 on Hotels
Absolutely fantastic people working at this hotel! All of the staff and managers went way out of their way to accommodate us. Upon arrival I injured my knee and everyone in the hotel gave 100% plus to make sure I was comfortable. Management offered tremendous help in arranging tours and taxis with no hassle. We loved the charm of the hotel including superb breakfasts. Perfect location to walk around Guanajuato.
Comment from Hotel Management
01-Dec-2017
Thank you for your comments regarding our hotel and our guest´s attention, it´s a pleasure to hear about it. Sincerely
5 out of 5
by James

This traveller left a rating score only Posted 19-Nov-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Arlington, VA

Very nice hotel in great location

Posted 04-Jul-2017
Pros: Location, staff.
Cons: Breakfast could have a better variety
Location: The hotel is one street behind the main street of the historic center. As such, it is steps away from all the major attractions.
The hotel is in a very nice old mansion with big, nice rooms. It's steps away from everything.
Comment from Hotel Management
08-Jul-2017 by Atención a clientes, Hotel Management
Thank you for your comments, it is a pleasure to serve you. Best regards
5 out of 5
by Wilfredo

Lovely

Posted 10-May-2017 on Hotels
Great hotel! Although they have to let you know that the parking is only Valet parking, so don't try looking for it around the city
Comment from Hotel Management
17-May-2017
Thanks for the suggestion and share it. Best regards
5 out of 5
by A verified traveller

Memorable place

Posted 30-Nov-2016 on Hotels
Great place and service. We felt very welcome. They include the breakfast which is pretty good. The ambience and staff are very friendly and professional. Close to main attractions. I'd definitely will stay there again. Made our trip memorable.
Comment from Hotel Management
28-Dec-2016 by General Manager, Hotel Management
Dear Guest We appreciate your comments and the benefits of staying with us, it will be a pleasure to serve you on your next visit. Best regards
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Oct-2016 on Hotels
5 out of 5
by A verified traveller

Amazing service and comfort

Posted 27-Sep-2016 on Hotels
The rooms were spacious, clean and luxurious without the high end price. The service was the best I have ever received in a hotel in this world. The location was also convenient in the city. The best stay ever.
5 out of 5
by LUIS ANGEL from Mexico city

Excellent

Posted 25-Aug-2016 on Hotels
It was a very nice stay in a wonderful renovated buidling and with lots of flair and good taste.
4 out of 5
by maria from Chicago

Great place and location

Posted 15-Jun-2016 on Hotels
We fell in love with all the staff in this Hotel. We loved the service, the room, the deco, the building, the art they had. The only thing I didn't love was the pillows.