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5 star hotel no doubt about it, friendly staff. You get pampered as soon as you walk in. They offer drinks while you check inn from a bottled water to craft beer, mimosa or wine free of charge. I Definitely would stay here again it right in the downtown area of Guanajuato city.
This hotel is in the middle of all the action. The room was very comfortable. The bed… excellent with several pillow choices. The hotel staff couldn't be more accommodating. They were wonderful and added to our overall experience. The service was impeccable!
The room we booked was a junior suite which was spacious and beautiful, the staff was wonderful and worked hard to made our stay a great experience. Our special thanks to Mr. Grana (Hotel Director), Saul at the restaurant and Raymundo (bell boy) for making our stay so memorable.
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