Ratings based on 208 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Borinquen, Costa rica

Wonderful setting. Much to do.

Posted 17-Apr-2018
Adventurous drive. Well worth it. We loved this location. Massage was very relaxing and enjoyable.
Comment from Hotel Management
19-Apr-2018 by Delia Alvarez, Hotel Management
We truly appreciate for taking the time and share your recent experience at Borinquen Mountain Resort & Spa. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. We hope to have the opportunity to welcome you back in the future
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Apr-2018
Rooms were dated, but clean. Grounds were stunning.
Comment from Hotel Management
11-Apr-2018 by Delia Alvarez, Hotel Management
Thank you for completing the survey about your recent stay at our property. Your comment is very important to us. By telling us what you liked about your stay and how we can improve, you are helping us to provide a superior experience for you and other guests in the future. We hope you come back and see us soon
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Apr-2018
Great hotel. Nice quiet clean. Great getaway. Lots of activities.
Comment from Hotel Management
04-Apr-2018 by Delia Alvarez, Hotel Management
We truly appreciate for taking the time and share your recent experience at Borinquen Mountain Resort & Spa. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. We hope to have the opportunity to welcome you back in the future
4 out of 5
Recommended
for Everyone
by A verified traveller from new Hampshire

Get away from it all.

Posted 31-Mar-2018
Great location, a way from the hustle and bustle of the beaches and city. Great staff and excellent tours available right on the property. Biggest drawback, no ice available to keep drinks cold. Limited availability of staff to purchase drinks at pool and snack bar. Would go again.
Comment from Hotel Management
04-Apr-2018 by Delia Alvarez, Hotel Management
Thank you for completing the survey about your recent stay at our property. Your comment is very important to us. By telling us what you liked about your stay and how we can improve, you are helping us to provide a superior experience for you and other guests in the future. We hope you come back and see us soon
3 out of 5
by A verified traveller

Very Remote, but Beautiful

Posted 25-Mar-2018
If you like a remote location, this is the place for you. It is beautiful and the food is great. The last 11 kilometers leading into the resort are mostly dirt, twisty and not well maintained mountain road. It is on the side of a mountain, so there is a lot of walking up and down hills. Reception told us you can’t drive up to your room, but you can. They would prefer you don’t park all night in front of your bungalow. The staff was pleasant and mostly male. Breakfast is included and they had a great breakfast buffet most days. I was disappointed when there was not buffet style; limited choices. Very nice pool with Hector the bartender making everyone’s day. We enjoyed the monkeys that arrive in the forest near the pool every afternoon. The zip line was awesome! I would go again in a heartbeat and this was my first time. The guys running the zip line were fantastic and made me feel safe. We were there 7 nights and don’t understand why they were so stingy with the TP and towels. We had to ask for TP twice. Overall, it was a nice, clean place, but be prepared to be 40 minutes away from Liberia and 90 minutes from the beach. You don’t want to be on that road at night.
Comment from Hotel Management
14-Apr-2018 by Delia Alvarez, Hotel Management
We truly appreciate for taking the time and share your recent experience at Hotel Borinquen Mountain Resort and Spa. We hope to have the opportunity to welcome you back in the future. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveller from Halifax, Canada

Beautiful Jungle Villa

Posted 20-Mar-2018
We loved it here! Highlights are the pool, mud baths, hot gyser outdoor sauna, horse back riding, waterfall and zipline. Although we loved the resort, we got a lot of bug bites (no seeums) spent huge amount on food and drinks, and got bored after doing the tours, so we spent two nights and checkout early to get back to the beaches. We are a family of four with two boys 7 & 9.
Comment from Hotel Management
21-Mar-2018 by Delia Alvarez, Hotel Management
We truly appreciate for taking the time and share your recent experience at Borinquen Mountain Resort & Spa. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. We hope to have the opportunity to welcome you back in the future
5 out of 5
Recommended
for Families
by A verified traveller from USA

Paradise

Posted 19-Mar-2018
Pros: The number of activities, the quality of the grounds.
Cons: The food was a bit expensive, but Iunderstand the costs of getting everything way up the mountains. A little shop might be nice (bug spray/sun screen)
Location: Middle of nowhere--a plus and a minus. 45 minutes to nearest town.
We loved every minute of our 2 night stay. There were so many things to do right on site, it's a one stop and you're done for the highlights--horse back riding, zip lines, hikes, wildlife, thermals pools, and volcanic excitement. The grounds were perfectly kept, and the pool great for the kids. The food choices were good for 2 days stay.
Comment from Hotel Management
21-Mar-2018 by Delia Alvarez, Hotel Management
We truly appreciate for taking the time and share your recent experience at Borinquen Mountain Resort & Spa. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. We hope to have the opportunity to welcome you back in the future
5 out of 5
Recommended
for Everyone
by A verified traveller from Utah, USA

Amazing Resort just outside Liberia.

Posted 16-Mar-2018
Pros: Food was amazing. Just high enough to get out of the heat from Liberia. Thermal pools and mud baths.
Location: Ziplines, horseback riding, water park.
Fantastic experience. Reserved a junior suite with a driveway to park our Land Rover. Just amazed by the views from the separate front room of the villa. Monkeys came by in the morning right in front of the villa. We had amazing room service with exceptional food! Because of the extreme landscape of the place they even shuttled us around the resort with just a quick phone call, free of charge. Thank you you for an amazing ending to the end of our trip in Costa Rica. We are professional travel bloggers, you can reach us with more info about this incredible resort at toeatchthierown.com
Comment from Hotel Management
16-Mar-2018 by Delia Alvarez, Hotel Management
We truly appreciate for taking the time and share your recent experience at Borinquen Mountain Resort & Spa. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying. We hope to have the opportunity to welcome you back in the future
5 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Wow

Posted 25-Feb-2018
Pros: Had everything you needed on property.
Cons: Don't know
Location: It was out of the way but Rincon de la Vieja National park was about an hour away.
There were many things to do right on the property. Horse ride to waterfalls, mud bath, hot spring, natural sauna.
Comment from Hotel Management
02-Mar-2018 by Delia Alvarez, Hotel Management
thank you for your your stay! We hope to welcome you back again. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 23-Feb-2018
Pros: The spa here is my favorite. The dinner was fantastic
Cons: they were understaffed in some areas
Location: There are plenty of things to do right on property. Zip line, horseback riding, hiking, hot and cold pools, mud baths, spa, natural sauna.
The roads to the rooms are very steep but they are more than happy to pick you up
Comment from Hotel Management
02-Mar-2018 by Delia Alvarez, Hotel Management
We truly appreciate for taking the time and share your recent experience at Hotel Borinquen Mountain Resort and Spa. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction.