Ratings based on 124 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from bucharest

Great place to explore the outdoors

Posted 13-Sep-2016
This is a spectacular rainforest oasis which offers a lot of outdoor activities. Try the on-site hot springs. The bungalows, while charming, are in need of a good scrubbing and a new coat of paint.
5out of 5
by A verified traveller from lb

Muy hermoso todo lo mejor de lo mejor

Posted 09-Sep-2016
Este hotel a sido uno de los mas buenos que he estado lo recomiendo un 100 %
4out of 5
by A verified traveller from New York

Lovely hotel

Posted 08-Aug-2016
My experience was great. I meet amazing people. Food is a little pricey so before you go make sure you stop and get groceries to snack on. Had a little issue with the wet bar but make sure you always have a receipt. Wifi is not so great and the tv doesn't work. I loved it and had a great time
5out of 5
by A verified traveller

lots of activities

Posted 04-Aug-2016
This hotel was the highlight of our trip. Excellent food, great activities, mud baths, hot springs. Would highly recommend this hotel.
4out of 5
by A verified traveller from Eelderwolde

prima hotel maar slecht restaurant

Posted 01-Aug-2016
Pros: De spa
Cons: Het restaurant. Kwaliteit tegen meer acceptabele prijzen.
Location: Spa is oke. Liberia is de dichtst bijzijnde stad drie kwartier verderop, maar is doods. Outdoor kun je beter in Monteverde doen, is veel leuker.
Het hotel is een prima verblijf voor een paar dagen. De spa met diverse baden is leuk en de kamers zijn comfortabel. Lokatie is erg afgelegen maar is evenwel een goede uitvalsbasis voor diverse outdoor activiteiten. Nadeel is het slechte restaurant, veel te duur om te dineren en zeker in verhouding tot het voedsel wat ze je durven voor te schotelen. Heb in jaren niet zo slecht gegeten. Ontbijt kan er mee door. Het lijkt erop dat ze gebruik maken van hun positie zonder enig ander restaurant in de buurt. Daarvoor moet je naar Liberia drie kwartier verderop.
5out of 5
by A verified traveller

Beautiful resort and friendly staff

Posted 17-Jul-2016
I went for my honey moon and had a relaxing stay very beautiful can't wait to go again
4out of 5
by A verified traveller from Saint Petersburg

Great place for outdoor activities

Posted 06-Jul-2016
Pros: Good
Cons: room is a bit outdated......toilet was working properly.
Location: good location for outdoor activities
Loved this resort. Great place for outdoor activities. Friendly staff, good food. Loved their hot spring sauna. This one particular employee, Loui, he was so helpful. Thank you Borinquen!!
2out of 5
by A verified traveller

far off the beaten path

Posted 06-Jul-2016
Pros: The hot tubs and landscaping.
Cons: Hot water in the room. Steam room. Internet in room. Parking by your room. Improve the road to the hotel.
Location: It is totally isolated. Hiking was not impressive and horseback riding was offered.
An interesting adventure getting over the terrible roads and finding this resort. Our room was nicely furnished with a great view but we could not park our car near our room because there were not enough spaces. There was little to no hot water and no internet except in the dining room. For what we paid I was disappointed. The mud baths need major improvement and the steam room seemed unsafe. In general the hotel reality doesn't match the website.
5out of 5
by A verified traveller

unique, beautiful views, wonderful experience

Posted 01-Jul-2016
Had a fantastic time, wonderful experience, unique setting, many activities to do. Active geyser on the premises, access to the mineral water pools and volcanic mud pools included. Great experience
5out of 5
by ISIDRO

excelente hotel rodeado de naturaleza

Posted 05-Jun-2016 on Hotels
Excelente hotel con abundantes servicios y un buen restaurante. Eso sí hay que hacer 15 km por una carretera sin asfaltar para llegar.