호텔 외관은 좋았으나, 욕실 온수 공급이 안 되어 샤워하기에 불편함이 있었음. 공항 근처에서 딱 하룻밤 묵기에 적당한 호텔이라는 생각에 깊이 공감함.
Comment from Hotel Management
19-Jul-2016 by Jenny, Hotel Management
Hafa Adai, Thank you for staying here with us at the Verona. We appreciate your review as we daily strive to improve our hotel standards. I was unaware that we had hot water problems. Was this addressed to the front desk? Has anyone helped you? Also, regarding ants, we do have pest control three times a week to control our pest problem as Guam is a tropical island. Once again, we apologize for the inconvenience we have caused. Thank you for your feedback and we will take care of the existing issues you've mentioned. Thank you and have a wonderful day.