Ratings based on 404 Verified Reviews

2.7 out of 5
53% of guests recommend
2.4 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
3out of 5
for Everyone
by A verified traveller from Northern Mariana Islands

Our stay at the hotel was good, I have no problem

Posted 15-Mar-2017
Pros: The place is private and quiet. Parking space is great not a traffic nor congested.
Cons: The supplies of the hotel like bar soap and additional towels
Location: Walking distance to all the nearby hotels and restaurants.
My experience was to suggest if drinking water is provided in the rooms for the guest of the hotel. Other than that the rooms is good
3out of 5
for Everyone
by A verified traveller from Manila, PI

Convenient to th everything

Posted 11-Mar-2017
Nice location but the room requires an upgrade. A lot of broken equipments and fixtures
3out of 5
for Everyone
by A verified traveller from Marysville, WA

Older building, decor, yet still pleasant

Posted 09-Mar-2017
Pros: See above
Cons: Decor, paint. About 30 yrs overdue for an update.
Location: Tumon Bay/beach, Hard Rock Cafe, high end shopping mall.
I have stayed here before, so I knew what to expect. The building, decor, could use an update, yet it was still simple, clean, and pleasant to stay in. Close to the beach and shopping. I would stay again.
2out of 5
by A verified traveller from San Diego, CA

Not good

Posted 13-Feb-2017
Pros: Nothing
Cons: Everything
Location: Located behind the main shopping plaza.
This is in a bad location. Have to climb uphill. Very old school. Only one key. Room smelled terrible, smoking and non smoking. Uncomfortable bed. Weak wifi.
3out of 5
for Everyone
by A verified traveller from Guam

Good value for price.

Posted 09-Feb-2017
Pros: Cold air conditioning.,
Cons: Many things can be improved.... too many to speak about, but as I said, just the basics.
Location: Walking distance to good places to eat.
If you just need a place to sleep and shower, then this is the place. Don't expect a luxury experience . . just set your expectations for just the basics.
2out of 5
for Everyone
by A verified traveller from California

Location is good, but the hotel itself is old.

Posted 17-Oct-2016
Location: Centrally located and it is close to the Galleria, walking distance to the beach and a lot of restaurants around the area.
The past review about finding hair on the bed was correct-I found lots of hair on the bed after taking out the covers. There's a smell in the room and the air conditioner is super old, so the air coming out also smells. We asked to be moved because of that smell and the next door room is better and the front desk person was nice about that, but the water in the bath tub stays, so you have to wait a few minutes before the next person can take his/her shower. The main reason why I would still recommend is because of location. It is actually in a very central location and that is had to find. You wouldn't want to stay here long, only like a weekend.
2out of 5
by A verified traveller

Had to leave hotel early!

Posted 12-Oct-2016
Durung our stay there was construction going on and we could not sleep. Plus this hotel does not allow visitors therefore we could not conduct business. Has to leave 2 nights earlier to move to a better hotel! Worse, soaps and shampoos were not provided! It was a terrible experience.
1out of 5
by A verified traveller

Very disappoointed

Posted 20-Sep-2016
Bed is so old. You can feel the bed coil. Bath tub broken. Bring your own hair dryer they charge $5 rental. Room is so old needs good cleaning and renovation. They did not makeup my room. I requested for toilet tissue and i told to come down to the front desk and pick it up since there is no house keeping at night. Aircon vent missing, fridge not clean
3out of 5
by A verified traveller from Koror, Palau


Posted 12-Sep-2016 on Hotels
Great location, very good view, terrain is good for an exercise walk, close to nice restaurants etc. The rooms need a little better bed as they are too soft and makes it hard for the back. Also need good maintenance to make sure no leaks (our room had a leaking toilet) But staff are very good and made sure we were comfortable and enjoyed our stay.
2out of 5
by Spencer

Posted 26-Aug-2016 on Hotels
This Hotel does not honor early checkout! I booked for 4 nights but had to leave immediately due to military assignment only staying 1 night and was told by the front desk employee that I had to contact Hotels.Com for my refund. I just received a email from Hitels.Com stating that I will not be getting my refund. My plans are to inform my command that this particular Hotel should be black listed!!!