Ratings based on 317 Verified Reviews

2.9 out of 5
60% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Korea

잠만 자기엔 좋아요

Posted 23-Feb-2017
잠시 잠만 자기엔 좋아요. 길 건너 조금만 걸어가면 투몬 베이도 있고 아침에 일어나면 가까이 있는 abc 스토어나 써브웨이에서 사다 먹을수 있습니다.
2out of 5
by A verified traveller

掃除を希望していても遅い時間にする。バスタオルが くたびれすぎてて雑巾のようでした。

Posted 22-Feb-2017
書き込みをみずに予約したのでいけないのですが、受付スタッフの対応はまぁまぁでしたが、清潔かん 備品やら掃除などひどすぎました。
2out of 5
by A verified traveller from japan

評価すべきはスタッフ

Posted 16-Feb-2017
ダブルブッキングやチェックアウト日の間違いなどミスがあり驚きました。 ベッドはシーツの下のビニールの音がうるさくかなり気になります。また電気が付かなかったりトイレの調子が悪かったりカードキーが使えなくなったり…ホテルのコンディションは正直最悪でした。 が、私はスタッフの皆さんの感じが良かったので許せました! スタッフの愛想の良さでもっているホテルだな〜といった感じです。 さすがに次はないかな… ホテルの敷地内にあるシュラスコはとても美味しかったです!
1out of 5
by A verified traveller from GU

Posted 17-Jan-2017
Pros: Location
Cons: Customer service
Location: Close to Tumon, shopping district
Got charged for the airport shuttle fee even if they did not pick up the guest, and the customer service of the front desk is horrible!! The front desk staff was very rude to us, through the phone and in person. They were not helpful or patient with us at all. I do not recommend this hotel.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Dec-2016
Cons: Restroom shower
Hotel was good. However was surprised to find out there's a fee to use wifi in your room. Also, left our hotel room for the whole day and coming back at night to find some of our stuff has been touched and cleaned when I didn't authorize anyone to do so. Also, on our first day, water was really low making us unable to take a bath.
3out of 5
Recommended
for Business Travellers
by A verified traveller

コストを考えれば十分な内容

Posted 19-Dec-2016
Pros: 安い。食事、買い物は徒歩圏に色々とあり。
Cons: エントランスまでの通路が鳥の糞か何かで汚れており、滞在中(4日)きれいになることはなかった。
Location: 隣りのホテルのABCストアまで、徒歩2分くらい。プレミア(プレミアムではない)アウトレットまでの無料バスが出ているタモン・サンズプラザも徒歩5分くらい。その先にはDFSや豪華なレストランも。
予約通り部屋は用意されており、部屋の広さも十分。お湯も出るし、鍵もかかり宿泊するだけであれば大きな問題はない。 レビューをみて、少々心配していたが、致命的なトラブルはなかった。もちろん、ホテルの滞在自体を楽しみたいカップルにはお勧めしません。
3out of 5
by A verified traveller

Location of hotel is good!

Posted 28-Nov-2016 on Hotels
There for three days. Air Conditioner did not work and there was hair in the bathroom. Moved to second room where everything was fine except the floor was not clean. $60 should get a little cleaner room!
3out of 5
by A verified traveller

Guam transit

Posted 25-Nov-2016 on Hotels
Although it is their right, they charge me $50 to check in 7 hours early
4out of 5
Recommended
for Families
by A verified traveller

nice hotel and clean i recommend this hotel

Posted 23-Nov-2016 on CheapTickets
Pros: good
Cons: no
Location: it's near by shopping mall. very comfortable and nice hotel. and very cheap.
i drop in this hotel because of early departure. it's good and clean hotel
3out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Nov-2016 on Hotels