Ratings based on 318 Verified Reviews

2.9 out of 5
60% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from GU

Posted 17-Jan-2017
Pros: Location
Cons: Customer service
Location: Close to Tumon, shopping district
Got charged for the airport shuttle fee even if they did not pick up the guest, and the customer service of the front desk is horrible!! The front desk staff was very rude to us, through the phone and in person. They were not helpful or patient with us at all. I do not recommend this hotel.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Dec-2016
Cons: Restroom shower
Hotel was good. However was surprised to find out there's a fee to use wifi in your room. Also, left our hotel room for the whole day and coming back at night to find some of our stuff has been touched and cleaned when I didn't authorize anyone to do so. Also, on our first day, water was really low making us unable to take a bath.
4out of 5
by A verified traveller

Bit run down, but good location

Posted 14-Dec-2016 on Hotels
Location is good, lots of restaurants etc nearby. Property condition can be improved.
3out of 5
by A verified traveller

Location of hotel is good!

Posted 28-Nov-2016 on Hotels
There for three days. Air Conditioner did not work and there was hair in the bathroom. Moved to second room where everything was fine except the floor was not clean. $60 should get a little cleaner room!
3out of 5
by A verified traveller

Guam transit

Posted 25-Nov-2016 on Hotels
Although it is their right, they charge me $50 to check in 7 hours early
4out of 5
Recommended
for Families
by A verified traveller

nice hotel and clean i recommend this hotel

Posted 23-Nov-2016 on CheapTickets
Pros: good
Cons: no
Location: it's near by shopping mall. very comfortable and nice hotel. and very cheap.
i drop in this hotel because of early departure. it's good and clean hotel
4out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 19-Nov-2016
Wonderful hotel!! I love the facility and the security of the hotel itself, it's amazing
4out of 5
Recommended
for Everyone
by A verified traveller from Republic of korea

Good location but old hotel and little noisy

Posted 11-Nov-2016 on CheapTickets
Good location but old hotel and little noisy cheap!!
1out of 5
by A verified traveller

Never again

Posted 21-Oct-2016 on Hotels
Hotel and rooms had an unpleasant odor in them. Room looked like it was from the second world war. No Iron or ironing board. No wash cloths. Dirty glasses in restroom. Towels were very dirty. Tub and shower area was stained and dirty. Parking area and hotel entrance was very difficult to locate. Power was out, elevators did not work and the room was on the forth floor, carrying luggage up the stairs was difficult. Television was 19 inch tube type.
5out of 5
Recommended
for Everyone
by A verified traveller

SO SO

Posted 18-Oct-2016 on CheapTickets
Location: GOOD
JUST SLEEPING IS OK. BUT VERY CHEAP. YOU CAN'T CORRECT WIFI IN THE ROOM. YOU CAN USE WIFI IN THE LOBBY.