Parking garage: limited parking, not to mention the fact they had a parking attendant that had no sort of professionalism or organization.
Room: the decor is clearly outdated, the bed was hard, the sheets were awful, and did I mention how they did not have an ironing board or an iron in the room. We called the front desk for an ironing board and iron… We were told that it would be right up. 40 minutes later, we still had not received either one of the two items requested. When we address the front desk personnel, they were like “oh I’m so sorry, we’ll make sure there’s one there in your room upon your return.”
Dining: Overpriced. The food at the buffet was cold. Tthe food was not consistently replaced with fresh items.
Staff: Friendly and respectful. The staff is clearly working with a subpar property, with what I would assume, limited resources