Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from 東京

古いから仕方ないのかな…

Posted 21-Jan-2016
古いから仕方ないのかな、部屋が汚い感じは否めませんでした。 掃除が行き届いていないというのではなく、長年のシミ汚れのようなものがかなり… 街中へのバスはありますが、時間が限られているので、ビーチや賑やかなところで遊ぶには不向きかも。
4 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

子供に優しいホテル

Posted 07-Jan-2016
街から外れているのでらリゾート地を満喫でき、子供には安心かと思います。 プールも幼児用が充実しています。 ただ、買い物が不便でした。ホテル敷地内のコンビニは品揃えが悪く、困りました。 レンタカーを借りてるなら、Kマートなどで買いだめをしておくのをおすすめします。
5 out of 5
Recommended
for Everyone
by A verified traveller from Ulsan

Very comfortable for resting!

Posted 07-Jan-2016
It's very convenient and comfortable place for resting. One problem is a little far from downtown. But renting a car or using bus makes the problem solved. Totally, I'm so satisfied.
4 out of 5
Recommended
for Everyone
by A verified traveller from 大阪府

リーズナブルなホテル

Posted 03-Jan-2016
街には遠いのですが、レンタカー利用だったのでなんとかなりました。 スタッフは親切、建物は古いものの中は普通に清潔でした。 やっていたイベントも楽しくて、いい思い出になりました。
5 out of 5
Recommended
for Everyone
by A verified traveller from hong kong

Good for family

Posted 07-Dec-2015
Don't consider if u don't rent a car. Very large and clean .
2 out of 5
by A verified traveller from Guam

Remote Hotel with Possibilities, Great Golf

Posted 02-Dec-2015
Pros: Great golf courses, good pools for the kids, and good walking and jogging paths.
Cons: Hiold training n customer relations and look at policies that affect how a customer veiws the hotel. Clean the carpets in the rooms.
Location: Many things on the isand to do and easy to get around,
Arrival and check-in went smoothly. After check-in proceed to the room and found parking ample for my car. Went to the room amd it looked good but found out that the flooring material, a sort of bamboo tile was dirty. If you walked on it in bare feet your sole would be very dirty but they did provide disposable slippers to help address this problem. The hotel complex is very large and the units we were staying in were a bit distant from the main hotel, resturants and children's pool area. Went to go to breakfast but found that all the parking near the front of the hotel had been secured for a function that was to be held in the hotel that evening. There is transportation available by van from the units but since I was already out we went to breakfast out in the town.Very sad that the paying guests were not allowed to use the parking lot. Check in is at 3 pm and checkout is at 12 noon. I requested a late checkout when we were leaving and even though the room was open I was charged an additional 30% for the three hours I requested. A bit odd since you lose 3 hours on the last day due to the difference in check-in (3 pm) and checkout (12 pm). I felt that sine I payed for a day and a day is 24 hours then why not provide the addtional time as free. Also,they will not allow you to check in early even if the room is empty. Very poor mangement and customer relations. I asked to discuss with the Manager but was told he was not available.
3 out of 5
Recommended
for Families
by YI LING from 台灣

整潔有待加強

Posted 29-Oct-2015 on Hotels
房間整潔度須加強 KIDS CORNER也都沒有清理乾淨 床單被子都沒有更換 也請洗得不甚乾淨 另外嬰兒床居然我兒子玩一玩斷掉 近來也沒有賠償或任何補償措施 只是把床移走? 然後說沒有其他床了 我覺得服務跟清潔程度尚待加強 飯店設施跟整體感覺是不錯 但真的不夠乾淨
1 out of 5
Recommended
for Families
by kazuki

This traveller left a rating score only Posted 22-Oct-2015 on Hotels
5 out of 5
Recommended
for Couples
by SANGROK from 한국

편안하고 멋졌던 호텔

Posted 18-Oct-2015 on Hotels
다른분들 말씀처럼 확실히 멀긴 머네요 바닷가 근방은 아니지만 경치가 정말 좋구요 가격도 저렴하고, 서비스도 생각했던것보다 정말 좋았습니다. 무엇보다 객실내에 제습기가 있어서 뽀송하게 잘 지냈네요 추천합니다.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Overall : 3

Posted 17-Oct-2015 on Hotels
Leo palace is about a 25 minutes drive from tumon bay. The place is huge with all kinds of facilities but which you think about it, don't have mucj time to use them unless you are forfeiting other sites of guam. SPA closes at 5 in the afternoon.. The comound is packed with tourists from Japan and all the main characters on the brochures are japanese and some dont even have english. Unless you have everything planned out, you will have a hard time trying to get the tourism info. The room is clean and cozy, the bathroom has a tub and a shower.