Remote Hotel with Possibilities, Great Golf
Arrival and check-in went smoothly. After check-in proceed to the room and found parking ample for my car. Went to the room amd it looked good but found out that the flooring material, a sort of bamboo tile was dirty. If you walked on it in bare feet your sole would be very dirty but they did provide disposable slippers to help address this problem. The hotel complex is very large and the units we were staying in were a bit distant from the main hotel, resturants and children's pool area. Went to go to breakfast but found that all the parking near the front of the hotel had been secured for a function that was to be held in the hotel that evening. There is transportation available by van from the units but since I was already out we went to breakfast out in the town.Very sad that the paying guests were not allowed to use the parking lot. Check in is at 3 pm and checkout is at 12 noon. I requested a late checkout when we were leaving and even though the room was open I was charged an additional 30% for the three hours I requested. A bit odd since you lose 3 hours on the last day due to the difference in check-in (3 pm) and checkout (12 pm). I felt that sine I payed for a day and a day is 24 hours then why not provide the addtional time as free. Also,they will not allow you to check in early even if the room is empty. Very poor mangement and customer relations. I asked to discuss with the Manager but was told he was not available.