Ratings based on 348 Verified Reviews

3.8 out of 5
80% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from US

Great view from the center of the island

Posted 29-Nov-2016
Pros: The size of the rooms, the view from the balcony.
Cons: Painting the exterior, more towels, washcloths, and spots to park for checking in.
Location: The resort has restaurants, pools, and a gym. All other island attractions are 20 minutes away. Rental car is required.
The hotel is situated in the middle of the island in its own resort. Driving up in our rental car, it is a huge complex. Upon closer examination of the buildings on the site, they were quite aged, and in desperate need of a fresh coat of paint. We expected to be able to park under, or near the marquis, near the front door of the lobby, but were immediately shuffled away into a distant parking lot to check in. Upon arrival of the lobby, we were immediately greeted by a very friendly staff, who had our package ready to go, and expedite the check in process, and took plenty of time to explain the grounds, and available hotel amenities. We then made our way to the building where our room was, parked, and went into the room. It was a huge apartment, with dishes and a living room, and full kitchen with a washer and dryer. The room was clean and smelled nice. Each separate bedroom had two medium size beds. Driving from the complex to most places on the island takes approximately 20 minutes. Initially, we only had three towels for the six of us, but after asking a few times, we finally got enough towels in the room for one each.
Comment from Hotel Management
01-Dec-2016 by Leopalace Resort Guam, Hotel Management
Thank you for staying at Leopalace Resort Guam. We are pleased with your enjoy. Please spend your next holiday at Leopalace Resort Guam. We look forward to seeing you again.
4out of 5
by A verified traveller

Not bad for locals to come and play.

Posted 27-Nov-2016 on Hotels
The resort is big, but what you need is within walking distance. We ate at the Italian restaurant called Eataliano and the food was delicious, the servings were big. Everything went smoothly from checking to checkout. The only downside was that the slide at the watermark was down and no one knew when it would be up and running and the sauna had been down for a while. My kids loved it anyway because the pools were clean.
Comment from Hotel Management
05-Dec-2016 by General Manager, Hotel Management
Thank you for staying at Leopalace Resort Guam. We are pleased with your enjoy. Please spend your next holiday at Leopalace Resort Guam. We look forward to seeing you again.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Oct-2016 on Hotels
1out of 5
by A verified traveller from guam

it loos like gost house

Posted 28-Sep-2016 on Hotels
terrible
3out of 5
Recommended
for Everyone
by A verified traveller from seoul, korea.

Nice hotel with kids

Posted 24-Sep-2016 on CheapTickets
The pool was good for kids. They enjoyed. But the breakfast meals were not good.
4out of 5
by A verified traveller

Nice Hotel away from downtown

Posted 22-Sep-2016 on Hotels
Decent Hotel. Room needs updating.... Marks on walls old carpet. No coffee machine in the room so you have to pay $6 for coffee at the cafe. Air Conditioning was bad and they never fixed despite asking twice. Safe in the room broke twice so they had to unlock for me.
Comment from Hotel Management
29-Sep-2016 by General Manager, Hotel Management
Thank you for staying at Leopalace Resort Guam. We are so sorry for your inconvinience. We will be more careful for your staying. Please spend your next holiday at Leopalace Resort Guam. We look forward to seeing you again.
3out of 5
by A verified traveller

hotel is a bit old and remote

Posted 03-Sep-2016
hotel is 15 mins drive away from the closest shopping area, and facilities are a bit old, and the price i paid for the hotel isn't really justified.
Comment from Hotel Management
05-Sep-2016 by Leopalace Resort Guam, Hotel Management
Thank you for staying at Leopalace Resort Guam. We are so sorry for your inconvinience. We will renovate rooms and buildings at no distant date. Please spend your next holiday at Leopalace Resort Guam. We look forward to seeing you again.
4out of 5
by A verified traveller

Good family stay

Posted 23-Aug-2016 on Hotels
Clean spacious room with basic cooking utensils. Away from city and quiet. Good for family stay.
Comment from Hotel Management
31-Aug-2016 by General Manager, Hotel Management
Thank you for staying at Leopalace Resort Guam. We are pleased with your enjoy. Please spend your next holiday at Leopalace Resort Guam. We look forward to seeing you again.
3out of 5
by richard from Boston

Disappointing from the arrival

Posted 17-Aug-2016 on Hotels
Booked with Hotels.com and upgraded for the free breakfast. When we arrived hotel wouldn't honor free breakfast and Hotels.com didn't either. I paid $47 more a day for nothing and no one wanted to hear it. Hotel was great, wouldn't booked thru Hotels.com again
Comment from Hotel Management
29-Aug-2016 by General Manager, Hotel Management
Write your comment.Thank you for staying at Leopalace Resort Guam. We are so sorry for your inconvinience. Please spend your next holiday at Leopalace Resort Guam. We look forward to seeing you again.
3out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in the hills.

Posted 01-Aug-2016
It was a nice place to stay to get away from the noise. Loved the view and its surroundings. Would recommend this as a staycation to my friends. My only concerns is that the roomed had a very strong musty smell and floors obviously dirty. Our feets were black just from walking barefoot in the rooms.
Comment from Hotel Management
24-Aug-2016 by Leopalace Resort Guam, Hotel Management
Thank you for staying at Leopalace Resort Guam. We are pleased with your enjoy. For room condition, we are so sorry and would check more carefully. Please spend your next holiday at Leopalace Resort Guam. We look forward to seeing you again.