Ratings based on 579 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from seoul

좋은전망,무료주차!

Posted 24-Aug-2015
넓은부지위에 아득한시설을자랑하며 침구및전망은훌륭하나 구식에어컨때문에 소음작렬 수압 및 직원친절도우수함
4 out of 5
Recommended
for Everyone
by A verified traveller from JAPAN

ビーチが最高

Posted 24-Aug-2015
Pros: 目の前のビーチ。レストランもおいしかった。
Location: バスもあるし、レンタカーならなおさら不便は感じません。
ホテル前のビーチが最高です。 サンゴの海には魚がいっぱい。時を忘れてシュノーケルに没頭しました。 ホテルスタッフの愛想もよかったです。
5 out of 5
Recommended
for Everyone
by A verified traveller from Seoul

비싼값을 하는 듯

Posted 17-Aug-2015
Pros: 많이 가본것은 아니지만 확실히 태국보다는 호텔 조식이 맛있음. 괌 내 다른 호텔과 비교해본적은 없음.
Cons: -
불편함 전혀 없었음. 위치도 좋고 방도 좋고 조식도 맛있음. 와이파이는 에그를 가져가서 사용해보지 않았는데 잘 터지는 것 같음. 뭘 더 자세히 쓰라는건지 :@
4 out of 5
Recommended
for Everyone
by A verified traveller

멋진 해변과 편안한 휴식

Posted 04-Aug-2015
Pros: 프라이빗한 해변, 스노쿨링 하기에 좋은 지역
Cons: 호텔 지하에 디너 뷔페의 음식
Location: 스노쿨링과 비치에서의 편안한 휴식
시내와는 조금 떨어져 있지만, 반대로 그만큼 조용하고 복잡하지 않다. 그렇다고 너무 멀리 떨어져 있는것은 아니다. 프리미어룸에 숙박했는데, 괌의 대부분의 호텔이 오래된 것을 감안 한다면, 나쁘지 않은 정도 였음. 프라이빗한 비치가 가장 좋은 점
4 out of 5
Recommended
for Families
by A verified traveller

Posted 02-Aug-2015
従業員の方々の対応が迅速で好印象を持ちました。施設は少々古くなっているところが見受けられますが、清潔感があり快適に滞在できました。
3 out of 5
Recommended
for Everyone
by A verified traveller

海の透明度が高い、 シュノーケルには最高、恋人岬を望む景色はgood!

Posted 01-Aug-2015
部屋は清潔だったが、部屋のソファが不潔感あり、タオル類が 古い。 部屋からの景色はgood.ホテルスタッフは挨拶もあり、きびきびとしていた。 朝食もメニューが豊富でgood. 夕食の食事場所が少ない
4 out of 5
Recommended
for Everyone
by A verified traveller

どこへ行くにも比較的アクセスがよかった。

Posted 26-Jul-2015
料金相応の素敵なホテルでした。素晴らしいバカンスを過ごすことができました。朝食会場ではスタッフが笑顔でマジックを披露してくれ、サービス精神も旺盛だなと感じました。
3 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco, CA

Close to the beach

Posted 23-Jul-2015
Pros: The gym and the pools are fantastic!!
Cons: As I mentioned above, the rooms (especially bathrooms) need updating.
Location: The location is perfect, the beach area is great and everything is nearby. It takes about 5-10 minutes to get anywhere!
We've previously stayed at this Hilton and have always had a great experience, however, we had several issues during this stay. The room I booked was for an ocean view, however, the room we were given had a beach view that was covered by a large tree (essentially a tree view). This would not have been a problem, but for the mosquitos which were buzzing around on the patio so I had to keep the sliding door closed to avoid being eaten alive. The next morning, I asked to be moved to a different room and Andre at the front desk was great and helped accommodate the request. Andre moved us immediately to a nice room on the 11th floor which was also the Hilton Honors Floor. Again, everything was fine, but that afternoon housekeeping forgot to leave bath towels when the room was cleaned. They were apologetic so it was not a problem, but the next day, my husband and I stayed in the room all day and just requested extra towels in the late afternoon. I called housekeeping and they mentioned that they would bring up the towels but no one ever showed up so we decided to leave for dinner. When we returned to the room, the towels still had not been replaced. Overall, I would still stay in the hotel, but the rooms (particularly the bathrooms) are getting old and probably need to be updated soon. The TVs don't work that well, and the radios are antiquated, I was trying to set the alarm and could not set it to the radio station I wanted. The rooms and hallways also have an unusual smell.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

静かなビーチリゾートホテル

Posted 20-Jul-2015
中心街から離れており、落ち着いて静かなリゾートが楽しめる。トロリーを使えば買物は問題ない。プールはビーチ直結、ジャグジーがよかった。ビーチはタモン湾の端なので空いていて海水はきれい。設備はやや古さは残るも部屋は清潔で広々、寛げる。スタッフの対応は大変良く、リクエストに応えてくれた。
5 out of 5
Recommended
for Everyone
by A verified traveller from Seoul, Korea

The best resort with large beautiful garden

Posted 15-Jul-2015
The good things of Hilton Guam is very nice Spa Ayuaram and beatiful garden especially when you stay in Tasi Club. Of cause staff service is exceptional and great. Food at every restaurant and lounge was great with very nice staff service. Maybe only problem was some very small wild insect come inside even door is closed. But that was ok and could be understood concerning the circumstances of Guam. So with litte problem not directly related to the hotel itself, Hiton Guam was the best resort in Guam I can say. Thank you! Sincerely 16 July 2015