Ratings based on 193 Verified Reviews

2.9 out of 5
64% of guests recommend
2.7 Room cleanliness
3.4 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Feb-2017
Flew in. Stayed. Left. For the price, it was good.
3 out of 5
by A verified traveller

decent hotel for the price

Posted 04-Jan-2017 on Hotels
AC was not kicking in strong. I tend to feel hot normally so it would have been nice to have AC that is blowing really cool - chill wind.... Front desk agents were nice. Good location, close to the beach, good ramen places around, a few blocks to T-Galleria and other establishments. It might be a good idea to bring in surge protector and voltage regulator in case the power fluctuation may cause some kind of damage (just like any old apartment/town home on mainland). WIFI free so don't complain it is slow. If you need faster connection, get WIFI spot from Docomo or GTE. All of mainland carriers' devices will be "roaming" oversea mode at Guam, FYI. I will come back again and stay here. Another review to come. So far so good during my stay.
1 out of 5
by Ritz from hawaii

Very Bad to stay....

Posted 28-Jun-2016 on Hotels
Never stay in this hotel again I arrived from the airport thinking to relaxed after almost 8 hours flight But Air condition are not working need to moved room to room to find a cold room you come inside room looks like oven very hot not ready for occupancy ....
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location!!

Posted 12-Jun-2016 on Orbitz
Pros: The price was great! Location,as I said, was super convenient, basic, clean, and safe.
Cons: The free breakfast is free vouchers from the Burger King across the street. If you like BK that's great. There are numerous breakfast places near by.
Location: Location was great, walking distance to restaurants, evening dinner type places and bars if you're into the bar thing.
Great location in Tumon Bay, Guam. Clean room, the staff was very polite. Hotel was certainly walking distance to restaurants both upscale as well as more reasonable priced establishments. Convenience store next door was convenient. Parking garage was also nice so you don't have to search for parking. Overall very nice.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Apr-2016
very good location, near malls, dfs, restaurants, etc
3 out of 5
by Linda from Honolulu

Over night stopover in Guam.

Posted 14-Feb-2016 on Hotels
Over night in Guam...only hotel available. Lived in Guam for two years...this hotel was surprisingly okay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seoul

Nice hotel

Posted 10-Sep-2015
Nice hotel. Comfort room. Near many shops and beach
4 out of 5
Recommended
for Everyone
by A verified traveller from New England via Saipan

Outside look weird Inside is nice Free parking

Posted 05-May-2015
Pros: Comfy convenient
Cons: Better local maps plus a neighborhood map showing the KFC Subway etc otherwise one must explore
Location: Near the very shallow and calm lagoon Many joggers Very scenic Nice place to walk
Nice Rooms are nice with a frig and good AC Quiet plus very sexy Japanese tourists are here yes some in lovely summer dresses others in swimwear all very feminine and graceful unlike so many fat American women Do not buy the breakfast You must go down the street and have a choice of only one wrap and a grilled cheese When I asked for an omelet and offered to pay the difference I was told "no" There is a Burger King across the street with better food and cheaper prices Watch out for taxis they are sky high cost me USA $62 one way to the Community College
3 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Close walk to the beach. You get what you pay for.

Posted 18-Feb-2015
Pros: Breakfast is served offsite at a café and done with vouchers. Good was the vouchers could be used anytime during business hours, not just morning.
Cons: Hotel is showing it's age but that's reflected in the price.
Location: Location is convenient for anything around Tumon.
Hotel was fine. Wireless was good, parking on site. Old Chinese hotel showing it's age but wasn't unacceptable. Shower was good etc. Location is decent. 5 minute walk to the beach and lots of food and shopping around. Also close to the airport.
3 out of 5
by Thomas from Hong Kong

The feeling with Grand Plaza - (2013 to 2014)

Posted 30-Dec-2014 on Hotels
I've stay with this hotel severl times. It situated at Tumon Bay good location and had short walking distance to the shopping malls and restaurants located in the Hotel Road. Transportation to air-port and other places is also convenience for travellers. ABC store located at the Ground Floor of the hotel and Burger King and Police Station are opposite to it. Room rates is reasonable and the staffs in the hotel are nice and very helpful to assist all the enquiries I asked. The only thing the management of hotel needed to look into and follow up is the cleanliness of the room, cause I note there is small brown insect runing around the bathroom during night time!