Ratings based on 1,076 Verified Reviews

3.9 out of 5
79% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from US/Seoul

Fabulous view, location and outdoor space.

Posted 09-Apr-2018
I enjoyed my week at the Fiesta. Terrific view from balcony, outdoor space was not too crowded or loud and provided chairs and shade. Snorkling right from beach and easy access to many eateries.
Comment from Hotel Management
09-Apr-2018 by Lisa Lenckowski, Hotel Management
Hafa Adai K, Thank you for your review and comments. We are glad that you enjoyed your stay. Thank you for letting us know. We hope that you will choose to stay with us again should your travel bring you back to Guam.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Mar-2018
The facility is very old, and I couldn’t use WiFi in my room. Poor internet connection. You can go to the beach by walking. It is very close. Nice ocean view from the room.
Comment from Hotel Management
25-Mar-2018 by Lisa Lenckowski, Hotel Management
Hafa Adai, Thank you for your review and comments. We're sorry you were unhappy with the internet connection. We are working hard to fix the issue you experienced. Thank you for letting us know. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller from seoul, S.korea

Great view. Good location for shopping

Posted 11-Feb-2018
Fantastic inGuam w/ Fiesta. Easy to go All places what you need.
Comment from Hotel Management
11-Feb-2018 by Lisa, Hotel Management
Hafa Adai S, Thank you for your review and comments. We appreciate your feedback. We hope that you will choose to stay with us again should your travel brings you back to Guam.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful beach

Posted 05-Feb-2018
It was a great place for a one night layover. It is a good basic family resort. We will use it again if we return to Guam. I have nothing else to add at this time.
Comment from Hotel Management
06-Feb-2018 by Lisa, Hotel Management
Thank you for sharing the experiences of your stay. We appreciate the comments and feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient

Posted 14-Jan-2018
Everything downtown is walking distance. The beds were a little uncomfortable but overall experience, it was good.
Comment from Hotel Management
06-Feb-2018 by Lisa, Hotel Management
Hafa Adai, Thank you for choosing Fiesta Guam and for sharing the experiences of your stay. We appreciate your comments and feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bay Area, CA

Comfy place with an awesome view

Posted 14-Jan-2018
Pros: Clean, comfortable room, friendly staff.
Cons: internet connection in room
Location: Perfect location in the middle of Tumon Bay! Shopping, eating, Two Lover's Point.
Great place that provides the essentials for a nice stay. Room was clean, beds were comfortable, and the view was phenomenal! Fiesta Resort is located in the middle of Tumon Bay, and we could see the entire bay from end to end! Easy access to the pool and beach, and we always found a lawn chair. Never had problems with finding a parking spot (stayed 4 nights). The thermostat in our room did not adjust to the setting (wanted it cooler), but the room temp was still OK. The sink didn't drain, but a quick call to the front desk and they came immediately to unclog it. The only negative was the poor internet connection in the room...had to go down to the lobby to get reception, and there was a 3 device maximum for connections, so if your family is there with computers and cell phones, it can be a bit annoying to wait for connecting to the internet. Overall, a good place to stay and I would come back again. The rooms are comfortable, but no one is there to stay in their room all day! Si Yu'os ma'ase!
Comment from Hotel Management
07-Feb-2018 by Lisa, Hotel Management
Hafa Adai Eileen, Thank you for choosing Fiesta Guam and for sharing the experiences of your stay. We are glad that you were happy with your stay. However, we're sorry to hear that our internet was not adequate. Please be assured this issue is being addressed. Again, thank you for your review. We truly appreciate your comments and feedback. We hope that you will choose to stay with again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller from South Korea

Posted 05-Jan-2018
it wasn't so bad overall. However , the staff. wasn't quiet so helpful though.
Comment from Hotel Management
07-Feb-2018 by Lisa, Hotel Management
Hafa Adai ELISE, Thank you for sharing the experiences of your stay. I've shared your comments with our managers; rest assured we are working on fixing this issue. Again, thank you for your reviews and comments. We appreciate the feedback.
4 out of 5
by A verified traveller

Nice beach but...

Posted 03-Jan-2018 on Hotels
If you rent a car be careful as there is not enough parking. On the weekend there are lots of locals and tourists from other hotels visiting the restaurants and no empty spaces. You’ll either need to get back early or stay out late. The other main issue is the WiFi. The hotel throttles your connection unless you pay a daily fee to upgrade.
Comment from Hotel Management
07-Feb-2018 by Lisa, Hotel Management
Hafa Adai, Thank you for your review and comments. We are sorry that you were unhappy with the parking and our internet connection. Rest assured we are addressing these issues. Thank you for sharing your experiences. We appreciate your feedback.
5 out of 5
by Amy

Great New Year

Posted 02-Jan-2018 on Hotels
Loved it. Very impressed they upgraded our room. Great new year time. Will come back for a stay again.
Comment from Hotel Management
07-Feb-2018 by Lisa, Hotel Management
Hafa Adai Amy, Thank you for choosing Fiesta Guam. We are glad that you enjoyed your stay. We look forward to having you back again.
4 out of 5
by A verified traveller

nice stay

Posted 13-Dec-2017 on Hotels
nice stay
Comment from Hotel Management
07-Feb-2018 by Lisa, Hotel Management
Thank you for your review. We appreciate your feedback.