Ratings based on 1,003 Verified Reviews

3.9 out of 5
83% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient

Posted 14-Jan-2018
Everything downtown is walking distance. The beds were a little uncomfortable but overall experience, it was good.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bay Area, CA

Comfy place with an awesome view

Posted 14-Jan-2018
Pros: Clean, comfortable room, friendly staff.
Cons: internet connection in room
Location: Perfect location in the middle of Tumon Bay! Shopping, eating, Two Lover's Point.
Great place that provides the essentials for a nice stay. Room was clean, beds were comfortable, and the view was phenomenal! Fiesta Resort is located in the middle of Tumon Bay, and we could see the entire bay from end to end! Easy access to the pool and beach, and we always found a lawn chair. Never had problems with finding a parking spot (stayed 4 nights). The thermostat in our room did not adjust to the setting (wanted it cooler), but the room temp was still OK. The sink didn't drain, but a quick call to the front desk and they came immediately to unclog it. The only negative was the poor internet connection in the room...had to go down to the lobby to get reception, and there was a 3 device maximum for connections, so if your family is there with computers and cell phones, it can be a bit annoying to wait for connecting to the internet. Overall, a good place to stay and I would come back again. The rooms are comfortable, but no one is there to stay in their room all day! Si Yu'os ma'ase!
4 out of 5
Recommended
for Everyone
by A verified traveller from South Korea

Posted 05-Jan-2018
it wasn't so bad overall. However , the staff. wasn't quiet so helpful though.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel

Posted 10-Dec-2017
A good place to stay and relax. Near beaches and shopping
4 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

Good location

Posted 22-Nov-2017
Nice location a bit away from the center of the town. Beautiful beachside with palm trees and grass right down to the sand. Not crowded. Breakfast was ok, good choice but quality just ok. Top floor room excellent sea view. A bit dusty in places, toilet poor flush system. In-room safe difficult to open. A couple of minor issues with air-con and housekeeping but sorted out extremely efficiently even though Sunday evening. Good self-service laundry on 2nd floor.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Nov-2017
One of the front desk staff Deo provided excellent service and helped us a lot throughout out stay. View of ocean front room is great. Hotel is located right in front of the beach. However, We are not quite satisfied with the cleanliness of the room as bedsheets were not changed for five days during the whole stay.
4 out of 5
by A verified traveller

Posted 03-Oct-2017 on CheapTickets
Nice staff. Good oceanview. Good feedback my request. I will visit again. Happy vacation.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Sep-2017 on Orbitz
Everyone was so friendly and service was good. The room was so good and everything was the best.
3 out of 5
by A verified traveller

Posted 19-Sep-2017 on CheapTickets
facilities are not very good. but traffic and beach are good for us.
3 out of 5
by A verified traveller

Hawaiian in Guam

Posted 18-Sep-2017 on Hotels
The service was very friendly and as helpful as possible. The concierge spoke little english so she wasn't able to help with suggestions for things to do. All the maps were also in Japanese, so again, there was nothing to help me with things to do. I was unhappy with the bed which I could feel all the springs and the sheets that were *extremely* scratchy (and didn't fit the bed).