This hotel is really nice i stay in this hotel for a week couple days or 2 weeks i forgot my first day front test girl shes very sweet and helpful i didnt get a chance to ask or see her name i check in around 2 so around 4 to 5 pm there is a guy take over her look asian i always rate by customer service how u treat ur customers.. When i check in my room its look like its not really set up that its ready for next customer this no bath mat, wash cloths, hand towels, and missing one bath towel so i have to call front desk and wait for 2 hrs.. I also call for the toilet its not flush...then they told me to change rooms.. So i change room same thing in the second room those towel missing and one used towel still in the bathroom couple mins they bring the towels..i used to work in hotel before too..so i feel like those ladys front desk they are really nice..they greeting their customer, smile, helpful..im very disappointed with the housekeepers..i know some hotels are diffrents how things work...so i have to call if i need room service..for my understanding i think even though the other rooms are not check out i think u guys still needs to go to each of those rooms that are not checking out if the DD sign(do not disturb) is not on the door i think u should go and knock on the door if theyre there in there room ask if they need anything..if they dont get in and get trash, look what needs to be stock in the restroom and stock it, make beds remember customer service is important