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Access to Wi-Fi is inconvenient.Every 24 hours pass word changes. Why? Beds in rooms can use an update. Pool closes at 6pm.Why? TVs in rooms need updating. Room phones do not work (for the past 5 months that I know for sure, could be longer). On the plus side: I was very happy with the AC.
I stayed at this hotel a few year ago while it was still Marriott. Over all, it is OK this time. Carpet doors need renovation in my opinion. Staff are friendly, but not as well trained as before. I paid less this time. So, can't complain too much.
Loved the bayview corner suite but I had requested a king bed and was given two twin beds put together to form a king bed, that was fine but the bed was very uncomfortable. I requested to have the bed changed and was never given the changed even though I was told that it would be done. We stayed ...
One of the front desk staff Deo provided excellent service and helped us a lot throughout out stay. View of ocean front room is great. Hotel is located right in front of the beach. However, We are not quite satisfied with the cleanliness of the room as bedsheets were not changed for five days during ...
Near to bus station, near restaurant and near grocery, some staff is not approachable. :( thanks to jun for giving us complimentary breakfast. :) and to jerry for dropping us at the airport..
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