In-room safe, desk, laptop workspace, blackout curtains

Reviews of Ejecutivo Express Guadalajara Providencia - Av México

3 out of 5
Ejecutivo Express Guadalajara Providencia - Av México
Avenida Mexico, 2920, Terranova, Guadalajara, JAL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1008 reviews" "
Rating 8 - Good. 258 out of 1008 reviews" "
Rating 6 - Okay. 70 out of 1008 reviews" "
Rating 4 - Poor. 23 out of 1008 reviews" "
Rating 2 - Terrible. 26 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Florentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the location was safe. Great tequila bar in walking distance. I will stay here again. Only small issue was the shower was on the smaller side.
Stayed 3 nights in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent
Stayed 3 nights in Feb 2024

8/10 Good

Evelyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lilia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and great service. However, the bottle gift was a joke. It was a small bottle not a regular wine bottle.
Stayed 1 night in Jan 2024

10/10 Excellent

Eloisa

Stayed 1 night in Jan 2024

10/10 Excellent

Hernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, fresh, delicious breakfast!!
Stayed 3 nights in Jan 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Ejecutivo Express after our preferred hotel down the block filled up. Ejecutivo Express was adequate. We have minor complaints, but would return if necessary . Breakfast is nice and a big plus. The room was immaculate. Our stay was generally quiet. The desk clerk spoke English and was very helpful. Terra Nova reminds us of Beverly Hills. It's a great, safe neighborhood. Cleaning staff removed a cheesecake we saved and failed to replace the water bottles. There was only one bedside outlet, shared with the bedside light. My daughter was kicked off wifi multiple times, which she said was slow but I found to be fine. One of the two keycards did not work, but after three replacement attempts, we gave up. The shower was hot, but a good bit of it escapes the enclosure. Hint: The toilet flush switch is hidden below the shelf, on top. All minor things, but they added up, enough that it will be our second choice. I really looked forward to the rest of that cheesecake.
Stayed 2 nights in Jan 2024

10/10 Excellent

Paola

Stayed 3 nights in Dec 2023
Response from Estimado huésped on 27 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Gustavo

Stayed 4 nights in Dec 2023
Response from Estimado huésped on 27 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Claudia A

Stayed 3 nights in Dec 2023
Response from Estimado huésped on 27 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Maria - Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second stay, I really appreciate the cleaniness throughout. Beds are comfortable, spacious room. Location is perfecf. I feel safe walking to the bakery on the next block over, delicious hot chocolate. make use of the outdoor patio. I highkly recommend.
Stayed 4 nights in Dec 2023
Response from Estimado huésped on 27 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, great location
Stayed 2 nights in Dec 2023
Response from Estimado huésped on 27 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Ileana

Stayed 1 night in Dec 2023

10/10 Excellent

Karla Angelica

Stayed 1 night in Dec 2023
Response from Estimado huésped on 27 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

RAFAEL

Stayed 1 night in Dec 2023
Response from Maru Aguirre on 12 Feb 2024
Muchas gracias por su amable valoración fue muy grato atenderle y le esperamos muy pronto de regreso. Gracias por elegirnos.

10/10 Excellent

Roger, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Estimado huésped on 27 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

RAFAEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023
Response from Estimado huésped on 27 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

MARIAN

Stayed 1 night in Dec 2023
Response from Estimado huesped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Mónica receptionist was great at checking us in!
Stayed 1 night in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super recommended 10 ⭐️
Stayed 4 nights in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Silvia Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Rosa Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Fernando Benito

Stayed 1 night in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good
Stayed 3 nights in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Alma

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, very safe location
Stayed 3 nights in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

yolanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Ejecutivo Express. It was a clean and comfortable. The staff was very attentive and friendly. The price was good and free breakfast is a plus. I loved the fresh fruit they provided every morning and the chilaquiles. We will definitely choose this hotel again if we are in Guadalajara.
Stayed 5 nights in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

2/10 Terrible

Jorge

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk told me that Iwas going to get a courtesy gift from Expedia but I never received it, plus customer service was very rude!!
Stayed 3 nights in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Amaury de Jesús

Stayed 1 night in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

2/10 Terrible

Miriam

Stayed 2 nights in Nov 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

nahun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

2/10 Terrible

Isaac

Disliked: Cleanliness, amenities, property conditions & facilities
Room was very bad
Stayed 9 nights in Oct 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

raul

Stayed 3 nights in Oct 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient hotel. Great, polite service.
Stayed 2 nights in Oct 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All employees are very friendly and attentive and will back again
Stayed 5 nights in Oct 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Keon Hyung

Stayed 3 nights in Oct 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Suleyka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly, we got offered complimentary breakfast which was a nice surprise. The food options and quality were great. Would definitely stay here again.
Stayed 3 nights in Oct 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Julio Mario

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Estimado huésped on 4 Oct 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Jose Angel

Stayed 3 nights in Sep 2023
Response from Estimado huésped on 8 Dec 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Jose, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent locación Hotel personnel very profesional and friendly Breakfast included was very good Overall it is a good hotel
Stayed 1 night in Sep 2023
Response from Estimado huésped on 4 Oct 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Javier

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel is great! The view is great and location is good. They offer free breakfast and the food is great. They also offer free parking valet. Very clean and quiet.
Stayed 1 night in Sep 2023
Response from Estimado huésped on 4 Oct 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Brenda

Stayed 3 nights in Sep 2023
Response from Estimado huésped on 4 Oct 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Sheng Shin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Estimado huésped on 4 Oct 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

Christian

Business traveller
Liked: Cleanliness, staff & service
Friendly staff. Average hotel
My room was upgraded because I have a VIP exclusive from hoteles.com, so I got a little bottle of wine for free. View is nice but windows are a little bit small. I also have a breakfast included and restaurant is nice and clean, and food it’s not bad. Staff is pretty friendly so good point for them. Bad point for the hallways because there’s not air conditioning, and also another bad point because air conditioning from the rooms, takes so long to cool down the entire room.
Stayed 2 nights in Sep 2023
Response from Estimado huésped on 18 Sept 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noise. You can hear people from adjacent rooms.
Stayed 3 nights in Sep 2023
Response from Estimado huésped on 18 Sept 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Alfonso

Stayed 3 nights in Sep 2023
Response from Estimado huésped on 14 Sept 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.