We're truly sorry to hear about your disappointing experience. It's disheartening to learn that the condition of the hotel did not meet your expectations, especially regarding issues like peeling paint and poor lighting. Your feedback is invaluable, and we take it seriously as we strive to provide a comfortable and enjoyable stay for all our guests.Please know that your comments will be shared with the relevant teams for immediate action and improvement. We understand your decision not to return, but we sincerely hope you'll give us another chance in the future to show you the improvements we've made. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out. We're here to help.

Lamentamos profundamente escuchar sobre tu experiencia con nuestro personal. La cortesía y la buena disposición para atender a nuestros huéspedes son fundamentales para nosotros, y nos tomamos muy en serio cualquier preocupación relacionada con el servicio al cliente.Tomaremos inmediatamente medidas para abordar tus preocupaciones y revisar la capacitación de nuestro equipo para garantizar que cumplan con los estándares más altos de atención al cliente. Tu retroalimentación es extremadamente valiosa y nos ayuda a identificar áreas de mejora.Esperamos tener la oportunidad de demostrarte que estamos comprometidos con la excelencia en el servicio al cliente y que tu próxima experiencia con nosotros será significativamente mejor. Tu satisfacción es nuestra prioridad número uno.

Lamentamos mucho escuchar sobre tu experiencia en el mostrador de recepción. La satisfacción de nuestros huéspedes es nuestra prioridad, y es decepcionante escuchar que no recibiste el nivel de servicio amable y acogedor que esperábamos brindar.Tus comentarios son extremadamente importantes para nosotros, y tomaremos medidas inmediatas para abordar este problema y garantizar que nuestro personal esté debidamente capacitado para brindar un servicio excepcional a todos nuestros huéspedes. Apreciamos que hayas compartido tus preocupaciones con nosotros, y te aseguramos que esto será abordado con el equipo correspondiente.Nos disculpamos sinceramente por cualquier inconveniente o decepción que esto haya causado durante tu estancia. Si hay algo más en lo que podamos ayudarte o si deseas discutir tu experiencia en más detalle, no dudes en comunicarte con nosotros directamente. Estamos aquí para asegurarnos de que tengas una estancia excepcional en nuestro hotel.

Thank you for your feedback! We're glad to hear that you enjoyed your stay with us. If you have any specific comments or suggestions for improvement, please feel free to share them. We're always looking for ways to enhance our guests' experience. We hope to welcome you back again in the future!

Nos alegra mucho escuchar que tu experiencia en nuestro hotel fue excelente y que disfrutaste de todos los aspectos de tu estancia. Esperamos tener el placer de recibirte nuevamente en el futuro. ¡Gracias por tu visita y por compartir tu opinión positiva!

Thank you for sharing your positive feedback! We're glad to hear that you enjoyed our coffee shop and restaurant during your stay. Providing excellent dining options is important to us, and we're delighted that you appreciated them. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!

We are delighted to hear that you received excellent customer service from our staff and that all your needs were taken care of. It's wonderful to know that you enjoyed the ample property and found the food and drinks to be very good. Thank you for choosing our hotel, and we hope to welcome you back soon for another fantastic experience!

¡Nos alegra mucho saber que disfrutaste tu estadía en nuestro hotel! Si tienes algún comentario adicional o sugerencia para mejorar, no dudes en hacérnoslo saber. ¡Esperamos darte la bienvenida nuevamente en el futuro!

It's great to hear that you enjoyed the cleanliness, helpfulness, and modern amenities of the hotel. However, it's understandable that the lack of nearby restaurants and coffee shops might have been disappointing. Exploring the local area for dining options can definitely enhance the overall experience.

Nos complace enormemente escuchar que disfrutaste de tu estancia con nosotros y que recibiste un excelente servicio por parte de nuestro personal. Estamos encantados de saber que planeas volver a hospedarte con nosotros en futuras visitas a Guadalajara.Gracias por elegirnos como tu opción de hospedaje y por compartir tus experiencias con nosotros. Esperamos con ansias poder recibirte nuevamente y brindarte otra estancia maravillosa. Si necesitas algo más durante tu próxima visita, no dudes en hacérnoslo saber. ¡Estamos aquí para ayudarte en todo lo que necesites!

Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel during your attendance at Expo Antad. It's wonderful to know that you found our staff to be great and enjoyed the food.We look forward to welcoming you back again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing our hotel, and we appreciate your support!

It sounds like you're mentioning that our hotel is conveniently located close to where you needed to be. We're glad that our location worked well for you during your stay. Whether you were exploring the city or attending events nearby, we strive to provide a central and accessible location for our guests.Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable visit. If there's anything else we can assist you with, please feel free to let us know. We're here to ensure you have a comfortable and memorable stay with us.

We're thrilled to hear that you found our downtown location convenient and enjoyed your stay at our hotel. It's wonderful to know that you found our staff personable and welcoming. Providing exceptional service is our top priority, and we're glad to hear that our team made your experience memorable.Thank you for choosing to stay with us, and for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back again in the future for another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure your stay is as pleasant as possible.

Thank you for all comments, ¡It's great to hear that you found the property nice! We hope to see you again at Barceló Guadalajara Hotel in the future!

Thank you for your feedback! We're glad to hear that you had a positive experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to let us know. We're here to ensure your satisfaction.

Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay with us. Providing a clean and comfortable environment for our guests is always a top priority, and we're glad you noticed. It's great to hear that you found our breakfast options to your liking and that our team was able to provide excellent customer service throughout your visit. We appreciate your feedback and hope to welcome you back again in the future!

Thank you for your positive feedback! We're glad to hear that you had a great experience with our customer service. If you have any specific details or if there's anything else you'd like to share about your stay, feel free to let us know. We appreciate your comments and hope to have the opportunity to serve you again in the future!

Dear Erick EduardoThank you for your positive feedback. We are delighted to hear that you found our location excellent, with its proximity to downtown and various dining options. We strive to provide a convenient and accessible experience for our guests, and it's rewarding to know that you found the commute to main tourist areas to be easy.We appreciate your kind words and look forward to welcoming you back in the future.Sol Chávez Gerente de Calidad

Estimada Srita. Cristina.Lamentamos sinceramente saber que su experiencia en nuestro establecimiento no cumplió con sus expectativas. Nos encantaría recibir más detalles sobre los aspectos específicos que le llevaron a calificar su estancia con un 2/5. Su opinión es fundamental para identificar áreas de oportunidad y garantizar una experiencia más satisfactoria en el futuro. Que tenga un excelente díaSol ChávezGerente de Calidad

Dear DavidThank you for your positive feedback about the beauty of our hotel. We appreciate your comments on the nice room and excellent staff service. We apologize for any inconvenience caused by the warped floor and will address this promptly. Your satisfaction is our priority, and we hope to welcome you back for an even more enjoyable stay. Best regardsSol Chavez Gerente de Calidad

Nos complace mucho saber que su experiencia en nuestro hotel Barceló Guadalajara fue excelente. ¡Gracias por sus amables palabras y felicitaciones! Siempre nos esforzamos por brindar el mejor servicio posible a nuestros huéspedes. Esperamos verla nuevamente en el futuro para otra estancia maravillosa. ¡Gracias por elegirnos y por su apoyo!

Estimado Sr. Samuel.Agradecemos sinceramente sus amables palabras sobre su reciente estancia en nuestro hotel. Agradecemos sinceramente su preferencia y esperamos tener el placer de darle la bienvenida nuevamente en el futuro.Sol Chávez Gerente de Calidad

¡Gracias por su elogio! Nos llena de alegría saber que su experiencia fue excelente en todos los aspectos. Siempre nos esforzamos por brindar lo mejor a nuestros huéspedes. Esperamos poder recibirlo nuevamente en el futuro para seguir ofreciéndole experiencias memorables. ¡Gracias por su preferencia y por sus amables palabras!

Dear EmilyIt's great to hear that you found the staff at the hotel friendly and attentive! Friendly and attentive staff can significantly enhance the overall experience of a stay. If you have any specific highlights or if there's anything else you'd like to share about your experience, feel free to let me know!Staff Barcelpi Guadalajara

Estimado Sr. Jonathan Gracias por elegir a Barceló Guadalajara como su opción de hospedaje. A nombre de todo el staff deseamos que haya disfrutado de su estancia con nosotros. Lo invitamos a volver a esta su casa.Sol ChávezGerente de Calidad

We delighted to hear that you absolutely enjoyed your stay at the Barcelo hotel! It's fantastic that the staff made you feel welcomed, and you found the hotel beautiful and elegant. It's great that the restaurant options and service met your expectations. The convenience of tour information and accommodations at the service desk sounds like a plus for your exploration.Thank you for your kind words and for considering recommending and staying again. Wishing you many more enjoyable stays in the future!

Estimado Sr. MichaelGracias por elegir Barceló Guadalajara como su opción de hospedaje. Es y será un placer atenderlo en sus futuras visitas a la Perla Tapatía.Saludos cordialesSol ChávezGerente de Calidad

We glad to hear that you had a positive experience with the service. If you have any specific feedback or if there's anything else you'd like to share about your stay, feel free to let me know. We here to help!

We glad to hear that you found the hotel's location convenient, especially for attending events at Expo Guadalajara. Additionally, it's great to know that you found the rooms spacious and the beds comfortable. If you have any more feedback or if there's anything specific you'd like to share about your experience, feel free to let me know. We here to help!

Dear. ServandoIt's great to hear that you consider the hotel Barceló Guadalajara to be the best in Guadalajara and describe it as world-class. If you have any specific highlights or aspects of the hotel that you found outstanding, feel free to share. Whether it's the service, amenities, or any other features, We here to assist or provide information.Sol ChávezGerente de Calidad

Dear. VictorThank you for all comments, It's great to hear that you found the location excellent. If you have any specific feedback or if there's anything else you'd like to share about your experience, feel free to let me know. Come back soon to Hotel Barceló Guadalajara.Sol ChávezGerente de Calidad

Dear AnaIt's great to hear that you enjoyed your stay and found the rooms comfortable! Clean and spacious accommodations can significantly contribute to a positive hotel experience. Whether it's about your stay or any future travel plans, We here to help!

Dear AlbertoIt's great that you liked the hotel's proximity to downtown! Being close to the city center often provides convenient access to various attractions and amenities. Thank you for visit. come back soon.Sol ChávezGerente de Calidad

Dear. AdrianaThank you for all comments, We glad to hear that you enjoyed your stay and found the beds comfortable! Come back to visit at hotel Barceló Guadalajara in future.Staff Barceló Guadalajara

Nos complace saber que disfruto de su estancia en nuestro hotel y que nuestro personal pudo brindarle un servicio amable y atento. ¡Gracias por elegirnos como su destino de hospedaje! Esperamos tener el placer de recibirlo nuevamente en el futuro para seguir ofreciéndole experiencias memorables. ¡Gracias por sus amables palabras!

Dear. EsmeraldaWe apologize for any inconvenience you experienced during your check-in at Hotel Barceló Guadalajara. It's unfortunate that your rooms were not ready as expected, and we understand the importance of a smooth check-in process. Your feedback about the outdated rooms and the delay in room readiness is valuable, and we appreciate you bringing it to our attention.We strive to provide the best possible service to our guests, and we regret falling short of your expectations on this occasion. We will share your comments with the relevant teams to address these issues and work towards improvements.We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Sol ChávezGerente de Calidad

Estimado Sr. RembertoGracias por su preferencia. A nombre de todo el Staff deseamos que haya tenido una increíble estancia. Estaremos encantados de atenderle en el futuro.Sol ChávezGerente de Calidad

Estimado Sr. AngelMe alegra saber que su experiencia en Hotel Barceló Guadalajara fue positiva. Lo esperamos a su regreso en esta su casa. ¡Gracias por su respuesta!Sol ChávezGerente de Calidad

Gracias por tu evaluación. Apreciamos tu retroalimentación. Si hay algo específico que te gustaría destacar o mejorar, no dudes en compartirlo. Estamos constantemente trabajando para proporcionar la mejor experiencia posible a nuestros huéspedes. Si decides visitarnos nuevamente en el futuro, estaremos encantados de recibirte. ¡Gracias por tu elección y por tomarte el tiempo de evaluarnos!

Estimado Sr. Audiel. ¡Gracias por tu excelente evaluación! Nos alegra saber que tu experiencia en nuestro hotel fue positiva. Si hay algo en particular que disfrutaste o si tienes sugerencias para mejorar aún más nuestros servicios, no dudes en compartirlo. ¡Que tengas un día maravilloso!Sol ChávezGerente de Calidad

Dear Mr CastroWe want to express our sincere gratitude for having chosen the Barceló Guadalajara hotel and for taking the time to rate your experience with us as "excellent." We are very pleased to know that your stay was satisfactory and that we were able to meet your expectations.At Barceló Guadalajara hotel we continually strive to provide exceptional service and create memorable experiences for our guests. Your positive feedback is a motivation for our team, as it drives us to continue improving and offering quality service.We deeply value your preference and trust in us. If you decide to visit us again in the future, we will be happy to welcome you and exceed your expectations once again.Thank you again for your kind rating and for being part of the Barceló Guadalajara family. We hope to have the pleasure of serving you again in the future.We wish you a wonderful day!Sol ChávezQuality Manager

Thank you for letting us know that you had a very good experience at Barlceó Guadalajara! If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back if your travels bring you our way again. Have a wonderful day!

Estimado Juan E.Thank you for sharing your feedback. We apologize for any inconvenience you experienced with the bathroom and hot water. We understand the importance of a comfortable stay, and we appreciate your comments.Your feedback regarding the need for remodeling, the hot water issue, and the quality of towels will be shared with our team to address and improve the overall guest experience.We value your input and strive to make the necessary improvements. Thank you for choosing our hotel, and we hope to have the opportunity to provide you with an enhanced experience in the future.Sol ChávezQuality Manager

Estimada Srita Marcela¡Agradecemos su evaluación de 5 de 5! Nos alegra saber que su experiencia fue positiva. Estamos comprometidos a brindar la mejor experiencia posible a nuestros huéspedes.Agradecemos su preferencia y esperamos tenerla nuevamente como nuestro huésped en el futuro. ¡Que tenga un día estupendo!Sol ChávezGerente de Calidad

Estimada Srita Maria Luisa¡Gracias por su evaluación perfecta de 5 de 5! Nos alegra saber que su experiencia fue tan positiva. Si hay algo en particular que disfruto o si tiene sugerencias para mejorar aún más nuestros servicios, no dude en compartirlo. Estamos aquí para brindarle la mejor experiencia posible, y su preferencia es muy apreciada. Esperamos tenerla como nuestro huésped nuevamente en el futuro. ¡Que tenga un día estupendo!Sol ChávezGerente de Calidad

Dear Mr JeffThank you for taking the time to share your positive feedback! We're thrilled to hear that you found the beds and pillows comfortable and that the staff, including those in the restaurant, were friendly and professional. It's great to know that you enjoyed the pool area as well.Regarding the breakfast buffet availability, we appreciate your feedback, and we'll certainly look into ensuring a consistent offering for our guests.If there's anything else you'd like to share or if there are specific areas where we can improve, please feel free to let us know. We value your input and hope to welcome you back for another enjoyable stay in the future!Sol ChávezQuality Manager

Estimada Srita Maria TeresaLamentamos saber que su experiencia no cumplió con sus expectativas y que otorgo una evaluación de 2 de 5. Si hay áreas específicas en las que sintió que fallamos o si tiene comentarios detallados que nos puedan ayudar a mejorar, por favor, compártalo con nosotros. Estamos comprometidos a brindar la mejor experiencia posible a nuestros huéspedes, y su retroalimentación es esencial para lograrlo. Si hay algo en lo que podamos colaborar o mejorar, no dude en hacérnoslo saber. Agradecemos su honestidad y la oportunidad de aprender y crecer a partir de sus comentarios.Sol ChávezGerente de Calidad

Estimado Sr. WaseemAgradecemos su evaluación de 4 de 5. Si hay áreas específicas en las que cree que podríamos mejorar o si tiene comentarios adicionales sobre su experiencia, estaríamos encantados de escucharlos. Nuestro objetivo es brindar la mejor experiencia posible a nuestros huéspedes, y su retroalimentación es fundamental para ello. Si hay algo en lo que podamos colaborar o si tiene alguna solicitud, por favor háznoslo saber. Esperamos recibirlo nuevamente y seguir mejorando para ofrecerle una experiencia aún más positiva en el futuro. ¡Gracias por su preferencia!Sol ChávezGerente de Calidad

Dear Mr. DavidThank you for your positive feedback! We appreciate your kind words and are glad to hear that you found our place outstanding, even if it's a bit older. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. We value your patronage and hope to welcome you back in the future!Sol ChávezQuality Manager