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Need to enhance internet conection. Breakfast is nice. Room was clean and goof size for 4. Key program failed one day and receptionist told to ask housekeeping to open the door. I don't think that is safe at all. Nice location near to what we needed. Thank you!
The hotel is beautiful and the staff is wonderful. Very helpful. They helped us book a private tour with Mr. Rogelio who was fantastic, very kind! Fully recommended.
The hotel was absolutely beautiful and looked exactly like the photos. The rooms are very large with great working AC. The staff is super friendly and accommodating. Make sure to have the omelette at the restaurant it's amazing. They do a great job in helping you get taxis and find things to do. ...
I booked this hotel because of the location and rate; a good 25-minute walk to the Guadalajara Expo, which is not bad considering the price.
We have enjoyed this hotel since it was The Crown Plaza. We love the new tower, very clean with a great views of Guadalajara. The staff is always friendly and ready to please. Hugo, the concierge, is amazing at providing detailed customer service. Highly recommend a dip in the pool.
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