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Reviews of AC Hotel Guadalajara by Marriott, Spain

4 out of 5
AC Hotel Guadalajara by Marriott, Spain
Avenida del Ejercito, 6, Guadalajara, Guadalajara

Reviews

8.4

Very good

Rating 10 - Excellent. 93 out of 244 reviews" "
Rating 8 - Good. 114 out of 244 reviews" "
Rating 6 - Okay. 28 out of 244 reviews" "
Rating 4 - Poor. 5 out of 244 reviews" "
Rating 2 - Terrible. 4 out of 244 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Stayed 1 night in Mar 2024

2/10 Terrible

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr schön. Tolles Hotel. Das einzige was mir hier nicht gefällt ist, dass der Gast keine Toiletten- Bürste im WC erhält. Jedes Mal, wenn ich hier buche muss ich um eine Toilettenbürste bitten. So etwas kenne ich nur aus USA. Wir sind aber in Europa. Ich empfinde es als Menschenverachtend und gegenüber den Reinigungskräfte eine Verletzung ihrer Würde wenn diese diese die * des Gastes weg kratzen müssen. Ich finde als Gast kann man es selbst tun. Es ist unmöglich. Die Reiniigungskräfte tun mir sehr leid. Wer hat sich dass bloss ausgedacht. Der sollte sich selbst hinstellen und die **der Gäste weg putzen. Mal schauen wie er sich fühlt. Obwohl das Hotel super ist, nur ein Stern. Wegen dieser Angelegenheit. Sehr schade.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hot hot hot
Clean as expected but air conditioning non existent hence too hot to sleep easily. Staff excellent though. Shame.
Stayed 1 night in Sep 2023

10/10 Excellent

Frantisek

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Virgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and very nice service!
Stayed 5 nights in Apr 2023

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable
Stayed 1 night in Jan 2023

10/10 Excellent

Van

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and modern. The location was very convenient to the conference that I attended. There were a limited number of restaurants near the hotel, but there was a super market next door which was nice.
Stayed 7 nights in Nov 2022

10/10 Excellent

Steve

Stayed 1 night in Oct 2022

10/10 Excellent

Wayne Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Guadalajara, Spain
Excellent place, fantastic people. A great place and ideal location to get to all the wonderful places in Guadalajara!!
Open to the public, except during the month of August.
Stayed 2 nights in Aug 2022

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service I like it all
Stayed 1 night in Jul 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room.
Stayed 1 night in May 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and affordable. Easy to get back to the main highway. Location was lovely and safe.
Stayed 1 night in May 2022

10/10 Excellent

Gwen

Stayed 4 nights in Feb 2022

8/10 Good

a

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Fine
Stayed 1 night in Nov 2021

10/10 Excellent

Mr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip
It is a nice clean hotel. Rooms a little dark and not so modern but good internet and comfortable bed.
Stayed 1 night in Oct 2021

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
Good clean quiet hotel. good breakfast choice of fruits juice, cereals cakes and coffee.
Stayed 3 nights in Oct 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stuffy, hot, clean, modern,well located
Would be excellent if they'd update their AC system which isnt even as good as a proper fan. The staff could not have been nicer when i asked for a room change thinking the AC was broken in the first room. Also that room was at street level so being alone and opening the window was awkward. But the second room was no better and opening the window provided little airflow so i slid the bed under the window, opened the drapes, slept really poorly and woke with the sun. Shame because its spotless, good sized rooms, modern, has a really nice staff and well located. But Marriott should be a bit ashamed. I booked a US brand hotel for my last night specifically so I'd know what to expect and sleep well on the night before a long drive. Disappointing. If you dont need AC or its winter youll like the place though.
Stayed 1 night in Sep 2021

10/10 Excellent

Alicia

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good attention
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 28 nights in Nov 2020

4/10 Poor

Kevin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was very disappointed that when i turned up that both the Bar and Restaurant were closed, I would not have booked this Hotel having known this.
Stayed 1 night in Aug 2020

10/10 Excellent

HUW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feb 2020
excellent hotel, very clean and very helpful and polite staff.
Stayed 3 nights in Feb 2020

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Happy Welcome
Hotel is in a good location, is kept to a high standard and staff are always welcoming.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Great amenities. Extremely stylish and modern. Great service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, great location, good temperature control in the room, great shower
Stayed 1 night in Aug 2019

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and close to town
Stayed 1 night in Jun 2019

8/10 Good

alistair

Liked: Cleanliness, staff & service
Work desk needs adjustable directional light.
Stayed 1 night in Sep 2018

10/10 Excellent

Randall, Palm Springs, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Tapiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
Stayed 1 night in Jan 2018

6/10 Okay

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was Ok but I was very disappointed to find upon arrival there was no restaurant available , I was not made aware of this when I booked. Arriving late due to a flight delay I was unable to get a meal until the next day , having to find somewhere in a town I was totally unfamiliar with. It would have been nice to have known in advance, I would have probably not stayed there had I known.
Stayed 3 nights in Jan 2018

8/10 Good

Haz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
ideal for a people staying due to business trips offered everything that I needed, clean, comfortable and practical room. High-speed internet enabled me to complete work in the evenings without the usual issues faced with normal cheap hotel wifi. would recommend this hotel for people working within the area.
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Hendrikus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very nice and clean hotel, lovely staff and despite some painting work going on, minimal disruption. Would recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

William, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a coffee set up in room. Everything else was great.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
This was very disappointing experience. It was not clean, the appearance was shabby. We had to ask for towels....

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
Comfortable and clean hotel. Front desk staff was effective - neither friendly not unfriendly. Just efficient. The hotel is right next to the bus station, and also right next to a big supermarket, which made it convenient for us. the surrounding neighborhood was totally OK. Would stay here again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel close to the centre
Nice room and hotel in general, not very comfortable beds dough

6/10 Okay

Amina, Momtaz

Liked: Cleanliness
Not so nice in the middle of no where
Very cold room toilet door glass you couldn't be camfteble staff not helpfull breakfast poor no egg room service bad wifi slow parking scary telephone not working not a good hotel

10/10 Excellent

RAP, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent service, and superb location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, modern.
Best towels and bed linens of my Spain vacation. Easy, free street and lot parking nearby.

8/10 Good

Suzi, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience
Nice hotel, pleasant staff, continental breakfast was nice with good choice (10 Euros extra). Right next door to a supermarket which is convenient for things you may have forgotten. About a 10 or 15 minute walk to the centre of the town.

8/10 Good

Reid, El Paso, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guadlajara
Very nice, clean hotel. Parking was a little "tight" and there was a daily charge for this (i.e not included in room rate) Very conveniently located near main highway and near downtown and all the central tourist sights. Still impossible to get coffee before 8:00 AM unless one uses room service but this seems to be an inherent problem throughout Spain.

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno todo yo mucho feliz
Stayed 1 night in Feb 2024

10/10 Excellent

Alessia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo, il Marriott è una garanzia
Stayed 1 night in Dec 2023