It's not cheap, but you don't really expect it to be. Having said that, I've stayed in plenty of 5 star luxury hotels , and I have to say that in terms of friendliness of staff, cleanliness of everything, helpfulness all round the hotel could not be faulted at all.
This hotel has the bones to be truly beautiful but it looks a little run down to be honest.
The rooms are nice enough and the lobby offers a stunning view but the main areas needed attending.
We went to use the pool and noticed towels laying on the floor that looked like they had been there all morning.
If they could afford to increase their staff and maximize the "small details"...then I think it would be no problem to charge a little more but get a more luxe experience.
The lunch restaurant catered to a tour bus group and left us, the hotel guest, waiting for a pasta meal for almost 45 minutes. That was really unacceptable.
On a plus side, the breakfast was vast and delicious and the hotel does offer transportation to the village.
Would probably not stay here again but I would recommend it to people looking for an affordable option who are not expecting too much luxury.
"Absolute Perfection in a Stunning Alpine Setting"
This hotel is everything you'd expect in a fantastic, world-class hotel: the setting is stunning, set on a mountain overlooking the charming, pristine village of Gstaad; the staff bend over backward to be helpful and yet it's not fussy or overplayed service; the rooms are incredibly plush with small touches that impress, like Laderach chocolates.
Then there's the outdoor pool, with the views to the Alps, and the spa, which is managed by Six Senses and is sublime.
Downsides? You're a car-ride away from town but don't worry--they offer chauffeured Land Rovers to get you there on demand...free.
Traveller from New York
The Alpina Gstaad opens December 1 2012-newly built in Swiss alpine style with modern textures layered uponcentury old woods …More
Gstaad is known for its luxury hotels and shopping, high-society nightlife, fine dining, and international stars. It is also one of the largest ski areas in the Swiss Alps. Saanen is home to the John F. Kennedy International School, which is a private boarding school offering instruction in English, as well as ski instruction in the Swiss Alps.
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