Ratings based on 699 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Palm Desert, CA

Close to Wine Tasting and the Beach

Posted 21-Oct-2017
The property is just off of the highway with a well-known steakhouse across the parking lot (a plus when you are tired from traveling). The first room was large, but needed to be renovated by the looks of the furnishings. When we mentioned it to the desk manager, she immediately provided us with another room for the rest of our stay. The second room was very comfortable, clean and less worn. We were very pleased with the prompt response.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orange County, CA

Love the breakfast

Posted 18-Oct-2017
Pros: Complimentary breakfast & drinks
Cons: Update the hallways in the hotel, update the bathtubs/bathrooms.
Location: Close to the freeway, right next to a few restaurants to eat. Very accessible to the freeway to get to the outlets & beaches.
Nice place, the best part of the room was that it was very spacious but still could use a little updating, especially the bathtubs & hallways. The room was a little dark, two lamps had mismatching bulbs making the room look a little awkward. Still pleasant enough to stay for the weekend. The best part of the whole experience is the complimentary breakfast in the morning & cookies & coffee in the afternoon. The breakfast had a 1-minute pancake maker, eggs, ham, veggie omelets, cinnamon rolls, cereal, yogurt, sausages, fruits, bagels & bread, juices, coffee. They even gave us waters to take with us when we checked out. Overall a pleasant experience.
3 out of 5
by A verified traveller from los angeles

Posted 09-Oct-2017
All was well, however there was an interesting odor coming from the hallway when I first arrived. Other than that, I enjoyed my stay.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Jul-2017 on Hotels
5 out of 5
by Charity

This traveller left a rating score only Posted 17-Jul-2017 on Hotels
5 out of 5
by Evelyn

Posted 16-Jul-2017 on Hotels
It was wonderful. I brought some of my grandchildren and daughter with me and we had an absolute nice time
4 out of 5
Recommended
for Everyone
by A verified traveller from california

Decent hotel

Posted 14-Jul-2017
Decent hotel, I had room 138 which is very dark and window half covered with retaining wall and the cars are constantly driving in. I am sure other rooms would be good. Staff very friendly and cheerful. Breakfast ok for free. I had stayed here many years back in a different room and enjoyed it more.
Comment from Hotel Management
14-Jul-2017 by Samuel M, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Samuel M General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

The entrance which is also the exit is a little d

Posted 12-Jul-2017
The entrance which is also the exit is a little dangerous getting out of so don't be in a hurry The staff was great I asked one of the young man working at the desk about the cookies they supplied courtesy of the hotel and I just want to let him know I understand his explanation about the hours but I just want to let him know his mama took care of me in the morning and you shouldn't get mad when she says she's your mama you should be proud to say she's your mom thank you again had a great day
Comment from Hotel Management
27-Jul-2017 by Samuel M, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Samuel M General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from fresno

Close to beach and outlets

Posted 08-Jul-2017
It was a last min get away found this hotel was pleased with it
Comment from Hotel Management
14-Jul-2017 by Samuel M, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Samuel M General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

4th

Posted 06-Jul-2017
Pros: Pool, breakfast, lounge area, parking,rooms comfortable and big, beds good
Cons: just a little out dated
Location: was near the highway, 1 mile from ocean, plenty of shopping.
Staff was very good, helpful, friendly, informative, the rooms a little dated, found and old towel in the closet. close to highway,
Comment from Hotel Management
14-Jul-2017 by Samuel M, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Samuel M General Manager