Ratings based on 659 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
by A verified traveller

Great Staff

Posted 20-Nov-2016 on Hotels
Staff and management tip top. They are knowledgeable. friendly, and courteous. This is our third stay and looking forward to the fourth.
5out of 5
Recommended
for Everyone
by A verified traveller from San Jose, CA

Friendly hotel staff!

Posted 20-Nov-2016
Excellent customer service. The staff is awesome. We left very important paperwork in our room and they called us immediately and made sure it was safe.
4out of 5
Recommended
for Everyone
by A verified traveller

Close to freeway offramp

Posted 15-Nov-2016
Helpful staff and easy to reach central Grover Beach and the coast itself. If you have trouble walking up and down sloping parking areas, be sure to tell the staff when making reservations. We would stay here again.
5out of 5
Recommended
for Everyone
by A verified traveller

CLEAN AND COZY!

Posted 11-Nov-2016
I am a huge germaphobe so I am very picky about hotels. I didn't expect much out of this hotel since it's just a Holiday Inn Express, but I thought wrong! Upon arriving, the staff at the front desk was very nice. The overall hotel looks out dated, but the rooms were nice! Huge king bed, Samsung tv, and the bathroom had two sinks. The shower/shower head was super CLEAN. The shampoo and soap smelled so good. Everything in the room was clean and fridge worked like a charm. The best part of our stay was the free continental breakfast!! Best continental breakfast I've had! They had SO MUCH food to choose from. We got stuffed eating so much breakfast but wanted to eat more because everything was so yummy. Would definitely stay here again!
4out of 5
by A verified traveller from US

Becarefull of personal belongings.

Posted 29-Oct-2016
Pros: Breakfast bar was great. Liked on weekend opened till 12pm.
Cons: A personal item went missing. Told hotel clerk. They just brushed it off.
Location: Good location. Pismo pier and movie theater close by.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Oct-2016 on Hotels
2out of 5
by A verified traveller from US

Way to much $ for what you get

Posted 21-Oct-2016
Pros: Staff is very helpful, free breakfast (though I did get sick the first day from it), big parking lot, has a good restaurant & bar next to it.
Cons: Need to be cleaned, painted, grounds pick up. Needs a complete remodel.
Location: Good restaurant next door & Micro Brewery, but other than that you have to DRIVE to get towards the beach or any other places worth going to.
Paid $259 a night for Holiday Inn Express in Grover Beach. Next to noisy 101, walls are paper thin, can hear everything next to you, above you, under you. Can also hear everyone's door slamming shut because each door is massively over sprung. The stair well (because the elevator is soooo slow) has dry wall, spackling, paint work that you can tell has been in process for years, no one has finished it, looks and smells bad in there. Pool & hot tub is like following a maze just to get there and once there towels & garbage that have been left overnight still litter the place. For $259 a night I could have got a place NEAR the beach and with much less noise and garbage. Very disappointed.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Oct-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from US

Great place to stay.

Posted 19-Oct-2016
Pros: Clean facility. Very friendly staff.
Cons: Breakfast bar hot items were not very good at all.
Location: Great location. Close to everything we were needing.
Every thing was excellent. Hot portion of breakfast wasn't very good.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 09-Oct-2016 on Hotels